Key Responsibilities:Receiving inquiries from customers, partners, and distributors for all Luminex supported products in the EMEA region.Performing laboratory duties as part of troubleshooting efforts, coordinating with other departments for customer management and issue resolution.Contributing to the maintenance of the Install Base, Knowledge Management database, and all administrative duties associated with Technical Support.About Luminex:Luminex mission is to empower labs to obtain reliable, timely, and actionable answers, ultimately advancing health. We offer a wide range of solutions applicable in diverse markets including clinical diagnostics, pharmaceutical drug discovery, biomedical research, flow cytometry and imaging, genomic and proteomic research, and food safety. We accelerate reliable answers while simplifying complexity and deliver certainty with a seamless experience.More information regarding Luminex can be found at luminexcorp.com or at one of the following links:Twitter: @LuminexFacebook: facebook.com/LuminexCorp/Instagram: @luminexcorporationYouTube: youtube.com/user/LuminexCorporation

Technical support in microbiology – diabetes – auto-immunity – virology: giving technical and product support to Belgian customers; supporting the sales in sending samples and flyers, dealing with complaints, helping in seminaries.

Customer Support Specialist in clinical chemistry: supporting ECI and VITROS analyzers for Benelux, UK, Poland and Portugal, in 4 different languages. Giving welcome drinks to customers and customer trainings.