Annie Rajam Email & Phone Number

California, United States

San Francisco Bay Area

Working with the Nova Scotia Department of Justice to utilize the opportunity to deprecate Oracle Reports to develop and implement a Data Strategy across the organization.

Developed and executed the Product Strategy and roadmap for a new proprietary product “CIVIC TECH MARKETPLACE” for Code for Canada • Spearheaded the initiation, development and launch of NRCan's first cloud-hosted web application for Protected B data to increase explosive’s risk-based inspections by >5% across Canada •Conducted comprehensive accessibility audits using WAVE, axe, and manual testing techniques to ensure WCAG 2.1 AA compliance• Defined the scope, established requirements and prioritized features for the MVP Launch of the product•Delivered a Tech Options Analysis for a legacy public benefit service used by approximately 12,000 Nova Scotia Public school system educators •Developed a strategic Service Modernization Roadmap to increase the budget utilization of Nova Scotia Public school educators by 10%.•Conducted A/B Testing or split testing to make product decisions based on user data rather than assumptions or intuition.•Collaborated with senior leadership in the Kativik Regional Government to develop and implement an actionable roadmap for the digital transformation of a vital service affecting 14 villages in the Northern Territories of Canada •Determined and monitored Key performance indicators (KPI) to inform the iterative improvements.

Remote

Project 2: NRCan - Canada Green Building Strategy Project 1: NRCan - Risk-Based Inspection Planning Application (How a project helped keep Canada safe)* Spearheaded the launch of NRCan's first cloud-hosted application for Protected B data.* Developed and executed product strategy and roadmaps.* Worked with Government Partners to design, develop, and launch MVP of an Inspection Web App to increase risk-based inspections by >5%* Led the UX and Development teams to deliver the MVP in 12 months.* Advised specialty groups on how to apply Agile principles to streamline work processes.* Authored User Stories and Acceptance Criteria using testable and actionable criteria.* Launched a live product used for Risk-based Inspection planning by NRCan ERBSB staff across Canada.

San Francisco Bay Area

Active volunteer as Lead Product Manager for the team. A state Health Department sought support in stabilizing a health education and management native app focused on young adult health which was facing technical issues. These issues negatively impact user experience and hindered public health outreach efforts.My role involved providing technical product management expertise during the unstable period of migrating the app from one cloud provider to another. I defined the collaboration's scope and vision while drafting a detailed roadmap with key milestones and KPIs to guide the migration process and improve the stability of the native app.My Role: Stakeholder management, Communication, Requirements Analysis, KPIs, Roadmap, Strategy, Cloud migration, Tech Specs document.

San Francisco Bay Area

Product Strategy & Vision, Product Road mapping, Options Analysis, User Research, User Experience (UX) Design, Product Development Management, Digital Capacity Assessments, Digital Maturity Assessments, Stakeholder Management, Agile SDLC, Digital Transformation Roadmaps.

Dallas/Fort Worth Area

Defi Solutions is an Auto Lending Software provider – SaaS. The LOS (Loan Origination Software) is a highly configurable system which accommodates clients of diverse sizes. Some of their top clients include GLS, Ally Bank, BBVA Compass, Flagship, FIFS etc. As a Product Owner, I work intimately with the product and have a deep understanding of its capabilities and limitations to help drive innovation and guide development team with the required product knowledge. Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery.Responsibilities:• Perform demos of all the exciting features created to clients and internal team along with a providing a simplified User Guide for the feature.• Create customer facing release notes on new features and products.• Hands-on working knowledge of JIRA for backlog management, User stories, Sprint backlogs and tracking team progress• Expert at serving as a liaison between co-located and cross-functional teams.• My everyday tasks involve working with SQL queries, XML schemas, JSON specifications and APIs testing (Postman)• Create detailed Acceptance Criteria for the User Stories in JIRA using the GWT (Given, When & Then) methodology• Ensure Scrum, rules, and ceremonies are properly applied by leading, facilitating and supporting the following:1) Daily stand-up meetings2) Sprint Planning3) Sprint Retrospectives4) Sprint Demos5) Scrum of Scrum meetings6) Release Planning Events• Work with the product team to build and maintain a robust technology roadmap and product backlog using JIRA.• Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery.• Track and report on major KPIs to leadership.• Facilitate meetings (leadership, priority, CAB, Go / No Go) • Ensure the communication of all priority and status of all projects and releases

Dallas/Fort Worth Area

• Report Template design and development with Stimulsoft and Crystal Reports.• Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.• Defined and gathered KPI’s to measure the performance of the Call center & Data Entry employees.• Acted as the primary liaison between the Business Units, internal stakeholders & Third party vendors.• Demonstrated skills in interviewing business units, stakeholders and technical leaders to gather and clarify business requirements.• Aided in the continuous integration and continuous deployment of the application during the development process in a DevOps environment.• Created screen-mockups using Draw io to review the requirements and provide feedback on the screen design. Also, used Microsoft Paint to create ad-hoc screen mock-up to review with the users.• Developed as-is and to-be business processes using BPMN standards.• Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required.• Obtained business requirements in form of users stories from users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews to get a better understanding of the client's business process and Process rules.• Highly interacted with the development team (WIKI and SharePoint) and claim settlement experts making sure that the development of the project is meeting the business requirements.

United States

* Product Backlog management and Prioritizing User Stories in YouTrack.* Holding daily Scrum and Backlog grooming* Creating user stories & working with UI/UX designers for product features and creating mock-ups.* Defining short and long term product vision and communicating it to the development team and stakeholders* Interviewing end users to gain insight into product use* Product Demos with different stakeholders and users to get feedback for product improvement* Managing and monitoring product KPIs.* Gathered requirements from various stakeholders and converted them into user stories.* Worked alongside the executive team to define quarterly and yearly goals. Led weekly performance review meeting with the executive team.

Chennai Area, India

• Conduct Refresh Sessions with Client to gather/consolidate requirements.• Design Walkthrough sessions with System Designer (Architect) and Development Lead to finalize design.• Provide assistance in Project Planning, BRD (Business Requirement Document) creation.• Generating reports and sending to the seniors.• Conduct Showcase Session to demonstrate the product to the Client.• Created several Drill-Down Charts where the behavior of a chart depends on the action performed on a previous chart.• Update the Rally Software for the tasks assigned to each team and their progress.• Actively participated in internal presentations.• Arranged for project meetings successfully by coordinating all users, technical staff and support personnel.• Involved in preparing Process Flow diagram and other UML diagrams using MS Visio.• Been an active part in HLBR sessions for gathering requirements.• Documenting functional and non functional requirements.• Created test plans and test cases.

Chennai, Tamil Nadu, India

Prepare reports of findings, illustrating data graphically and translating complex findings into written text.Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.Measure the effectiveness of marketing, advertising, and communications programs and strategies

Master Of Technology (M.Tech.), Biotechnology, 80%

Activities and Societies: Teaching Assistant

Bachelor Of Technology (B.Tech.), Industrial Biotechnology, 83%

Activities and Societies: Student President of Biotech Department.