Barbara 'Ann' Klapper Email & Phone Number

Plano, TX, US

Plano, Texas, United States

• Analyze and define business requirements, design and execute exploratory business and system tests, identify defects and oversee resolution, and coordinate application integration testing for enhancements and.
• Lead acceptance testing through multiple releases for both legacy and third party applications.
• Lead application integration testing for mortgage relief changes in support of COVID-19 and national disasters.
• Designed and executed exploratory and analytical test scripts and identified critical code defects through multiple major releases providing an enhanced product to the client.
• Developed and published project documentation; test plan, test and defect status, test summary, and scorecard reports within SDLC guidelines ensuring all deliverable dates were met.
• Designed and produced reports in HP Quality Center/Application Lifestyle Management, IBM Rational ClearView, ClearQuest, DOORS, CA Technologies Rally, Confluence and JIRA providing accurate requirements to test.

Dallas/Fort Worth Area

• Design, execute and oversee exploratory testing and identify and assist in resolution of system anomalies for mainframe and web-based financial, delinquency, real estate owned, and valuation system enhancements and.
• Conducted acceptance testing through multiple releases for both legacy and third party applications.
• Designed and executed exploratory and analytical test scripts and identified critical code defects through multiple major releases providing an enhanced product to the client.
• Developed and published project documentation; test plan, test and defect status, test summary, and scorecard reports within SDLC guidelines ensuring all deliverable dates were met.
• Designed and produced reports in HP Quality Center/Application Lifestyle Management, IBM Rational ClearView, ClearQuest, and DOORS providing accurate requirements to test coverage, project status, defect and incident.
• Documented and provided instruction on various processes. Created and updated templates to assist in data flow between systems and enhance communication among testing teams.

Plano, TX

• Perform Quality Center testing tool and Microsoft Office SharePoint Server (MOSS) collaboration site administration, training, modifications, reporting, analysis, and issue resolution in support of the EDS to HP.
• Assisted in the migration of the new MS SharePoint collaboration site, and developed documents and libraries that provided a seamless transition and increased efficiency of team collaboration.
• Created and maintained the new tool access request form that eased processing of requests and functioned as a model for other organizations.
• Supplied Quality Center testing tool administration and training that increased productivity and afforded more effective tool usage and reporting through multiple major releases.
• Developed and extracted daily reports that assisted the test managers in identifying barriers and meeting integration targets.

Plano, TX

Conduct Quality Center testing tool administration and training, define and analyze business requirements, design and execute business funtional test scenarios, identify and resolve defects, develop and publish test and defect reports, track and assign resources, liaise with business and development teams, and manage test phases for various applications.