Anoop Ramchandran Email and Phone Number

Heading Business Operations & CorporateEstablished in 2016, Prokatchers is a certified diversity business (MBE, NSMDC) and has been a fastest grown U.S staffing firms.Prokatchers is known for its competency in delivering complex skills to its healthcare and pharmaceutical clients.Prokatchers has been acknowledged for helping Government undertaken medical facilities across Northern America amidst Covid Pandemic. Prokatchers also has great track record in Technology Staffing, Digital & Creative, Scientific & Clinical, Professional Staffing, Industry specialized staffing and Partnership with MSP/VMS.Prokatchers’ offers, Program management, SOW services, Government Services and Managed services.

• To improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.• To manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.• To play a significant role in long-term planning, including an initiative geared toward operational excellence.• To oversee overall performance management, resource management, planning, systems and controls.• To develop individual program and their KRA• To drive initiatives in the management team and organizationally that contribute to long-term operational excellence.• Implementing new operational processes and procedures. • Establishing and maintaining Roles and Responsibilities for personnel under your management. • Delivering regular team communications and organizing monthly meetings. • Seeking ways of adding value to existing work areas. • Working closely to build and maintain close working relationship with the business leaders. • Maximizing accuracy, productivity and space utilization. • Assisting in the recruitment, training and development of staff. • Solving disputes and complaints in a professional manner and within guidelines.

- Taking the stock of open requisitions- Analysing the nature of requisitions and allocating accordingly- Managing the escalations- Monitoring the source and helping the team with unconventional ways of sourcing- Networking- Vendor Management - Rec/Business need vs Interview lineups vs offers vs start analysis- Closing the candidates on salary for non standard offers- Monitoring the performances of the recruiters- Database management- Resource management- Training and development of recruiters- Engaging the team in extra-curricular activities to keep them engaged- R&R for the team.

- Understanding and analyzing the manpower needed in business and forecasting the recruitment efforts- Learning and development for new joiners- Facilitating the incubation process for the new joiners- Availing the required Infrastructure for the new joiners- Assessment (Analytical, comprehension and Business understanding)- Identifying the right talent and deployment accordingly

Overall activites under Vender Relations and Channel Sales.

• Develop and manage channel and solution partner engagements to drive revenues.• Engage partner sales / account teams to identify opportunities for new business. Develop, manage, and report on partner sales funnel. Accountable for revenue target.• Work hand-in-hand with partners through entire sales process including sales collateral, joint customer presentations, tender preparation, pricing, negotiating, contracting, etc.• Assure partners have up to date knowledge of new products, features, roadmap, etc. Provide regular training.• Close deals and supervise deployments until invoicing and collection is completed.

• Provided administrative support to operation managers & Director of Operation and other staff as needed. • Handled the recruitment and employment functions.• Posted employment opportunities; Website, newspaper or conducted job fairs.• Coordinate office staff.• Work with hiring managers to create/revise job descriptions by identifying competencies of open positions.• Monitored employee attendance and performance.• Processed employee payroll through in house software.• Processed employment applications and conducted pre-employment screening.• Conducted new hire orientations. • Examined employee files to answer inquiries and provide information to authorized persons.• Worked closely with relevant managers to define their needs on recruitment, and ensure methods were followed.• Answered routine questions on policies, procedures, programs and referrals.• General office duties (filing, faxing, copying, mail distributing, and shipping).• Responsible for mailing offer letters.• Collected and post time sheets.• Handled customer accounts for available credit, collection calls and letters.• Locally managed temporary staffing agency, supplying short-term and long-term assignments.• Trained on quality control for customer service and inventory purposes.• Processed monthly expense reports for sales representatives.• Worked on weekly projects for sales reps and management group.• Trained Onsite vendors’ team’s proper operations, sales and customer service procedures.• Scheduled all travel arrangements for executive management and sales associates.• Process and support organization's quality effort.• Developed monthly budget and researched current year expenses by reviewing A/P files.• Review financial reports; investigate extraordinary expenses, including expenses exceeding budget forecast.• Monitor and renew various insurance policies.• Ensured compliance with local, state; employee, employment, wages & HR.

• Provided administrative support to operation managers & Director of Operation and other staff as needed. • Handled the recruitment and employment functions.• Posted employment opportunities; Website, newspaper or conducted job fairs.• Coordinate office staff.• Work with hiring managers to create/revise job descriptions by identifying competencies of open positions.• Monitored employee attendance and performance.• Processed employee payroll through in house software.• Processed employment applications and conducted pre-employment screening.• Conducted new hire orientations. • Examined employee files to answer inquiries and provide information to authorized persons.• Worked closely with relevant managers to define their needs on recruitment, and ensure methods were followed.• Answered routine questions on policies, procedures, programs and referrals.• General office duties (filing, faxing, copying, mail distributing, and shipping).• Responsible for mailing offer letters.• Collected and post time sheets.• Handled customer accounts for available credit, collection calls and letters.• Locally managed temporary staffing agency, supplying short-term and long-term assignments.• Trained on quality control for customer service and inventory purposes.• Processed monthly expense reports for sales representatives.• Worked on weekly projects for sales reps and management group.• Trained Onsite vendors’ team’s proper operations, sales and customer service procedures.• Scheduled all travel arrangements for executive management and sales associates.• Process and support organization's quality effort.• Developed monthly budget and researched current year expenses by reviewing A/P files.• Review financial reports; investigate extraordinary expenses, including expenses exceeding budget forecast.• Monitor and renew various insurance policies.• Ensured compliance with local, state; employee, employment, wages & HR.

Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives.Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.Oversees and facilitates resources management and administration procedures and documentation for the principal.Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature.Serves as the primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and programmatic matters concerning the Office.Organizes and facilitates meetings, conferences, and other special events; coordinates and attends committee meetings, and participates in committee discussions, as appropriate.Coordinates the disposition and/or resolution of individual problems and disputes involving faculty, staff, students, and/or members of the general public, as they arise.Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate, develops and/or coordinates budgets for the office and associated accounts.Provides and/or oversees provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support.Provides assistance in the understanding and interpretation of University policies and procedures, as appropriate, and ensures that office operations are in compliance with policy provisions and standards.