Kevin King Email & Phone Number

Augusta, Georgia, United States

Remote

• Developed and maintained a compensation tracking system for mortgage consultants, utilizing ASP.NET, C#, Visual Basic, and SQL Server to manage incentive pay structures.
• Received the Team Excellence Award for successfully migrating multiple applications to the Azure public cloud and updating the underlying platform software in collaboration with hardware and software engineering teams.
• Engineered a portable data purging solution to comply with data retention schedules, successfully implementing it across three applications.
• Created and sustained a learning management system that tracks and assigns organizational training coursework, developed using.NET Core 6, Entity Framework, C#, and SQL Server 2022 within an Agile Scrum framework..

Charlotte

• Earned the Team Excellence Award for spearheading the redesign of an incentive application, leveraging Domain-Driven Development to accurately compute performance-based incentive pay for mortgage team members.
• Engineered a flexible, data-driven calculation engine for diverse incentive formulas, gaining adoption across multiple business units due to its effectiveness and versatility.
• Overhauled the security architecture of a comprehensive product suite designed to monitor performance metrics, planning, incentives, and attendance, enhancing data integrity and access controls.
• Developed a billing application to manage third-party mortgage services, utilizing MVC frameworks and Agile methodologies to ensure robust and scalable solutions.
• Enhanced the Innovation Incubator segment of the Everyday Leader training program, leading teams over three years to develop and pitch new, marketable ideas to senior leadership, resulting in several successful product.

• Completed executive dashboard using SSRS, SSIS, and SQL Server stored procures for use by Executive Vice President over CS&O organization and her direct reports. I had to work with many different teams in technology.
• Designed and led team to develop portal application for all contact centers’ reporting developed in C#, ASP.NET, and SQL Server stored procedures.
• Established Agile project methodology and implemented process on executive dashboard and portal projects.
• Worked on the Associate Engagement team to set up focus groups to survey employees in the organization to gather information about ways to improve department.

Augusta, Georgia, United States

• Spearheaded the transition of in-house performance reporting to a vendor-managed tool as the technology liaison with NICE/Merced, enhancing coaching and performance evaluation.
• Led an eight-member development team, including offshore resources, responsible for deploying web tools used by over 30,000 call center users; developed a critical scoreboard application that facilitated performance.
• Designed a comprehensive on-boarding process for new hires and standardized development protocols across documentation, best practices, peer reviews, and testing.
• Responsible for change management operations for team, including setting up and managing Microsoft Team Foundation Server (TFS) for version control, NAnt and Repliweb for code pushes, and submitting requests through.
• Developed intricate, drill-down web reports for evaluating call center efficiency, leveraging C#, SQL stored procedures, and dynamic charting technologies.

Matthews, North Carolina, United States

• Led software support contract and rewrite project with major OSB board plant manufacturer.
• Enhanced and supported land management and log purchasing software using Microsoft Access, Visual Basic, and SQL Server 2000.
• Streamlined application from five versions of same application, into a single supportable version.
• Developed using Extreme Programming techniques including Test First, Unit Testing, User Stories, and others.
• Improving development processes by implementing standards, source control, and code reuse.

Colorado Springs, Colorado, United States

• Supported customer child sponsorship tracking system deployed in ten worldwide offices of a $120 million charity.
• Implemented new Internet website (www.compassion.com) using Microsoft Content Management Server, ASP, SQL Server 2000.
• Developed international solution for client/server application to be deployed in Italy and South Korea.
• Revamped child sponsorship procedure, streamlining a cumbersome process from months to a remarkable 24-hour turnaround. Improved communication from remote field offices, data entry stages, and minimized back-and forth.
• Built out current client/server applications with focus on SQL stored procedures and batch job development.
• Interviewed and recommended for hire potential employees and contractors.

Augusta, Georgia, United States

• Crafted business solutions for diverse industries—e-Commerce, radio, non-profit, finance, and media—utilizing Microsoft Visual Basic, ASP, and SQL Server 2000 to enhance client internet and intranet platforms.
• Engineered and deployed a robust, scalable, n-tier e-Commerce website, successfully expanding to four major projects.
• Created a comprehensive content management system that generated new revenue channels, incorporating features like online management tools, forums, calendars, and polls.
• Rapidly mastered the Microsoft development suite, achieving proficiency in three months to construct an Internet e-commerce framework.
• Guided and supervised intern developers and new employees on multiple live projects, fostering professional growth and project success.

Augusta, Georgia, United States

• Engineered client/server applications tailored to specific industry needs—banking, insurance, mobile office retail, utilities, and medical supply—using PowerBuilder as part of a 4-5 person team, integrating multiple.
• Customized and deployed the CRM components of ERP systems for various clients, including notable engagements with Silicon Valley Bank and Fleet Mortgage.
• Consistently generated $200K in annual revenue, earning the Flying Eagle performance award for nine consecutive quarters.
• Designed and managed database systems utilizing ErWin and PowerDesigner for effective data modeling and architecture planning.