• Orchestrating and mentoring a high-performing Agile team of approximately 30 IT professionals, guiding their activities through front-line managers in an Agile environment. Lead Agile project teams comprised of internal staff and external consultants. Proficiently estimate resources, plan Agile workloads, and make recruitment decisions as necessary. Delegate tasks, resolve conflicts, and rigorously ensure timely achievement of Agile project milestones.• Led cross-functional teams for complex project delivery, applying systematic thinking and risk mitigation.• Designed high-value business solutions through collaboration with clients and engineering.• Managed concurrent projects using Lean Agile and SDLC.• Owned scoping, requirements, design, implementation, and validation resulting into successful MVP.• Collaborated for successful feature deployment, considering user experience and customer needs.• Shared new feature value with stakeholders and strategized go-to-market plans.• Translated client briefs into actionable tasks with precise timelines.• Ensured delivery excellence through rigorous quality processes.• Draft comprehensive Statements of Work (SOW) outlining the scope, objectives, deliverables, timelines, and terms and conditions for new projects.• Implemented effective project burn down tracking mechanisms, resulting in improved project profitability.• Proven ability to build and maintain strong relationships with stakeholders, effectively balancing their diverse needs and perspectives to ensure project success.Impact:• Spearheaded a ~$700K fast-paced project resulting in a 3x revenue increase for a client application and entry into a new market segment.• Achieved near-zero production defects, ensuring high-quality product delivery.• Conceptualized MVP for a $500K project, maximizing client value.• Modernized an application using Domain Driven Design.Awards:• Fireball award recipient for outstanding contribution.

• Led a project team for the critical implementation of BFC (Backward Forward Compatibility) project, benefiting 19 pharma companies across the US, Europe, and Japan.• Orchestrated the migration of Argus 7 to Oracle Argus 8 for a leading pharma company in the US.

• Led, managed, and delivered implementations for Mid-Market clients through AON/Hewitt/Alight HRP.• Overall Client Delivery Management: Responsible for overseeing the successful delivery of projects for a portfolio of 40 US clients, ensuring adherence to SLAs and client requirements.• Strategic Project Planning and Execution: Define project scope, goals, and deliverables in alignment with business objectives, collaborating closely with senior management and US stakeholders. Directly manage projects from initiation to completion. Established key performance indicators (KPIs) and conducted regular performance reviews to ensure program success.• Team Leadership and Resource Management: Lead, mentor, and manage project teams with a combined strength of around ~100 colleagues, including internal staff and external consultants. Estimate resources, plan workloads, and make recruitment decisions as needed. Delegate tasks, resolve conflicts, and ensure project milestones are met within specified timelines.Impact:• Achieved outstanding 10% efficiency improvements in implementation delivery year after year.• Enabled employees and their families to make informed healthcare benefits decisions, impacting nearly 20 million lives.Awards: Platinum Award for exceptional delivery People Champions Award

• Implemented over 30 large market clients on AON/Hewitt/Alight proprietary HRP. • Conducted client workshops and interviews for requirements gathering.• Managed end-to-end implementation quality, from requirements to post-live maintenance.Impact:• Directly influenced healthcare benefit choices for over 1.5 million employees and their families through quality implementations.• Contributed to increased client acquisition and annual recurring revenue (ARR) through quality implementations.