Anthony Brophy Email & Phone Number

Telecommunications professional with over 20 years of experience working in the Cable TV Telecom industry. Currently, I work as Technical Operations Supervisor for Comcast, improving the customer experience by effectively leading a team of communications technicians, using advanced analytics for ongoing service issues, collaborative cross-functional communication, and an all-in commitment to leadership and engagement.Previously, I was a Broadband Data Technician at Shen-Heights TV and a Lead Communications Technician at Comcast, where I performed installations and service calls for customers that included phone, Internet, and television services maintaining top performance and customer service. I also assisted with on boarding, mentoring, and training new technicians.Competencies: VoIP, LAN/WAN, Wireless Networking, Microsoft, Apple, network protocols TCP/IP, HFC networks, MOCA, Fiber-to-the-Premise

Listed skills include Team Building, Management, Team Leadership, Coaching, and 21 others.