Anthony Caracciolo Email & Phone Number

New York, Ny, Us

Middletown, New Jersey

• Part of a 24X7 staff delivering network technical support.• Responsible for requirements, testing, planning and implementation of new software, hardware and applications relative to new product delivery, systems architecture, process enhancements, infrastructure and security.• Provide tech solutions and project management for provisioning, assurance, number admin, inventory, address qualification, and local number portability apps, processes and practices.• Participates in… Show more • Part of a 24X7 staff delivering network technical support.• Responsible for requirements, testing, planning and implementation of new software, hardware and applications relative to new product delivery, systems architecture, process enhancements, infrastructure and security.• Provide tech solutions and project management for provisioning, assurance, number admin, inventory, address qualification, and local number portability apps, processes and practices.• Participates in software development project activities including tech/business requirements and design, tech writing and Methods/Proc.• Assists in the coordination, evaluation and partnership with tech vendors, outside consultants and internal dotted line resources.• As a Subject Matter Expert works closely with business partners to identify/quantify business issues associated with specific projects, develop/implement business strategy, and assist in setting strategic tech direction in support of customer facing organizations.• providing leadership for projects, including collaborating with the client to develop business cases, defining business and/or tech requirements and preparing detailed plans and schedules Show less

Bedminster, New Jersey

Responsible for 7x24, 365 surveillance & coordination of AT&T Transport network trouble isolation through the resolution of the outage.Monitor alerting for transport network elements, SONET Rings, DS3 level and above facilities, undersea cables. Monitors alerting for environmental and infrastructure conditions throughout the U.S. for Intercity and Metro. Provides support to various teams including ROC, IROC, T3 Maintenance, SONET, CNI, CMC, CNOCRun Technical Control Bridges… Show more Responsible for 7x24, 365 surveillance & coordination of AT&T Transport network trouble isolation through the resolution of the outage.Monitor alerting for transport network elements, SONET Rings, DS3 level and above facilities, undersea cables. Monitors alerting for environmental and infrastructure conditions throughout the U.S. for Intercity and Metro. Provides support to various teams including ROC, IROC, T3 Maintenance, SONET, CNI, CMC, CNOCRun Technical Control Bridges (TCB's) for Transport Facility outages that meet 3CP thresholds.Responsible to accurately report impact across all services during and after network failures.Effectively communicate with all levels of management to provide network status.Use detailed knowledge of the at&t Metro network architecture to troubleshoot Metro T3 and above Network outages.Provide requirements to Ruby rules team and SE's so at&t Metro alarms could report to at&t systems.Responsible for working with SE's for future enhancements to the Geolink system in regards to Metro alarms reporting more accurately.Use expertise of the at&t Metro database of records to train (GNOC) analysts. Show less

Represent the Network Control Center (NCC) including Switch, Private Line and DWDM NOC's for the deployment of the Network, Inventory and Service Environment (NISE) system.Performed several UAT's to test new NISE system features.Work with NISE System Engineers and Equipment profiling team to enhance system and ensure LNS equipment is profiled correctly in NISE.Supply requirements from multiple groups in the NCC to SE'S.Took part in numerous UAT's to ensure NISE system met… Show more Represent the Network Control Center (NCC) including Switch, Private Line and DWDM NOC's for the deployment of the Network, Inventory and Service Environment (NISE) system.Performed several UAT's to test new NISE system features.Work with NISE System Engineers and Equipment profiling team to enhance system and ensure LNS equipment is profiled correctly in NISE.Supply requirements from multiple groups in the NCC to SE'S.Took part in numerous UAT's to ensure NISE system met requirements given to SE's.Develop and write method and procedures to use the NISE platform. Responsible for training NCC personnel in using the NISE system. Supply 24x7 support for the NCC to help with the smooth transaction of new system Show less

Remotely Quality test Sonet/DWDM -OC192/OC48/OC12/OC3 rings and optical extensions.Remotely test T3 and STS facilities for continuity using Centest.Provision STS1, STS3 Cross-Connects in Lucent, Nortel, Cisco Equipment.Assist Supervisor and Manager on escalated issues.Train analysts to remotely test and trouble shoot all Network equipment.Beta test new equipment and software used in the AT&T network.Develop new method of procedures for the testing of new… Show more Remotely Quality test Sonet/DWDM -OC192/OC48/OC12/OC3 rings and optical extensions.Remotely test T3 and STS facilities for continuity using Centest.Provision STS1, STS3 Cross-Connects in Lucent, Nortel, Cisco Equipment.Assist Supervisor and Manager on escalated issues.Train analysts to remotely test and trouble shoot all Network equipment.Beta test new equipment and software used in the AT&T network.Develop new method of procedures for the testing of new equipment.Work with city technicians and equipment engineers to remotely troubleshoot problems with AT&T equipment. Show less

Coordinated with ALS cities to perform engineering changes on all SONET equipment.Obtained releases from customers, so cities could perform network maintenance.Verified remotely that all work was completed by city.Verified in COLR that city has submitted correct information.Tracked jobs by using QPS and TMTS.Closed jobs using ASR and AutoCAD.

Bachelor Of Science, Network And Communications Management

Associates Of Arts, Humanities

Associates, Telecommunications

Associates In Applied Science, Network And Communications Management

Liberal Arts

Education record