AeroLeads people directory · profile
Anthony D. Email & Phone Number
Customer Support Lead
at
Stream
1 work email found
@wagestream.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Support Lead
Location
Greater Syracuse-Auburn Area, United States
Who is Anthony D.? Overview
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Quick answer
Anthony D. is listed as Customer Support Lead at Stream, based in Greater Syracuse-Auburn Area, United States. AeroLeads shows a work email signal at wagestream.co.uk and a matched LinkedIn profile for Anthony D..
Anthony D. previously worked as Senior Customer Support Manager at Wagestream and Customer Support Manager at Wagestream. Anthony D. holds Computer Technology/Computer Systems Technology, 3.5 Gpa from Jefferson Community College.
Company email context
Email format at Stream
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{first}@wagestream.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Anthony D.. Compare company email patterns before reaching out.
Profile bio
About Anthony D.
A hard worker with a desire to be the best leader I can be and to get the best out of my employees and peers. I have a focus in technology and customer service via face-to-face, in a call center environment, as well as remote work. I have a strong background in training new hire employees as well as tenured employees.I have led teams that others have considered "bottom performing" and have made it a goal of mine to turn around even the most frustrated employee into a top performer. Also, I have been involved in achieving JD Powers Certification for Call Center Excellence for multiple consecutive years from a leadership and entry level position.
Current workplace
Anthony D.'s current company
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13 roles
Anthony D. work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Manager
Customer Support Manager
Sep 2021 - Feb 2023
May 2021 - Sep 2021
Tier 2 Member Success Specialist
Sep 2020 - May 2021
Member Success Specialist
Wagestream believes in better financial resilience for all - this means access to the right tools and services so that your colleagues can build a secure financial future. Wagestream is a charity-backed solution that designs all products with financial resilience as the guiding principle, guaranteeing a lasting and positive impact on your organisation.Fairer financial services that give, not takeMission # 1: The complete eradication of payday loansMission # 2: Every household has £300 in savingsMission # 3: End overdraft fees. Forever. Find out more @ wagestream.com
Jul 2020 - Sep 2020
Attendant, Recruiting, It Support
The Laundry Room
- Assisted customers daily.- Responsible for cleaning and maintaining the site.- Performed Wash/Dry/Folds and delivered Laundry.- Assisted in IT Support and repairing machines.- Large hand in hiring/employee feedback/recruiting.
Dec 2016 - Jul 2020
Team Leader
Convergys
- Lead teams of up to 30 agents.- Multiple lines of business (telecommunications, healthcare, CRM software, technical support).- Responsible for continual coaching and upskilling floor agents.- Responsible for handing out customer support feedback- Responsible for monthly call monitoring for Quality Assurance.- Responsible for their Timecard as well as time off requests.- Took escalated customer calls/concerns.- Partnered with Clients to provide the best service possible and to meet their needs and requests.- Partnered with scheduling, Quality Assurance, and other in-house LOBs to meet Client needs.
Dec 2015 - Oct 2016
Training Supervisor
Convergys
- Managing a team of 3 trainers as they taught multiple Health Insurance Licensing classes for NYS Exam Certification.- Responsible for partnering with the Healthcare client to insure their needs in regards to licensing were met.- Provided feedback to trainers on how they were doing as well as implementing best practices for learning environments.
May 2015 - Dec 2015
Team Leader
Convergys
- Lead teams of up to 30 agents.- Multiple lines of business (telecommunications, healthcare, CRM software, technical support).- Responsible for continual coaching and upskilling floor agents.- Responsible for handing out customer support feedback- Responsible for monthly call monitoring for Quality Assurance.- Responsible for their Timecard as well as time off requests.- Took escalated customer calls/concerns.- Partnered with Clients to provide the best service possible and to meet their needs and requests.- Partnered with scheduling, Quality Assurance, and other in-house LOBs to meet Client needs.
May 2009 - May 2015
Senior Support Representative
- Took escalated Customer Service/Technical Calls that frontline support could not handle or needed further assistance.- Advised frontline support agents when they had questions- Assisted in training new hire classes as well as recursive training for agents when new products were released.
Nov 2007 - May 2009
Technical Support/Customer Service
- Took inbound customer service and technical support calls for a GPS manufacturing Company- Daily customer service interaction
May 2007 - Nov 2007
Assistant Manager (Deli Counter)
- Oversaw training of new hires in regards to Food Service Safety, and NYS Health Policies as well as food preparation.- Processed Inventory for Deli counter of 5 different stores in the Jefferson County Region.- Served customers on a daily basis.
Aug 2002 - May 2007
1 education record
Anthony D. education
FAQ
Frequently asked questions about Anthony D.
Quick answers generated from the profile data available on this page.
What company does Anthony D. work for?
Anthony D. works for Stream.
What is Anthony D.'s role at Stream?
Anthony D. is listed as Customer Support Lead at Stream.
What is Anthony D.'s email address?
AeroLeads has found 1 work email signal at @wagestream.co.uk for Anthony D. at Stream.
Where is Anthony D. based?
Anthony D. is based in Greater Syracuse-Auburn Area, United States while working with Stream.
What companies has Anthony D. worked for?
Anthony D. has worked for Stream, Wagestream, The Laundry Room, Convergys, and Stream Global Services.
How can I contact Anthony D.?
You can use AeroLeads to view verified contact signals for Anthony D. at Stream, including work email, phone, and LinkedIn data when available.
What schools did Anthony D. attend?
Anthony D. holds Computer Technology/Computer Systems Technology, 3.5 Gpa from Jefferson Community College.
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