Senior Customer Support Manager
Current
Feb 2023 - Present
AeroLeads people directory · profile
Anthony D. Email & Phone Number
Senior Customer Support Manager at Wagestream
at
Wagestream
1 work email found
@wagestream.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Customer Support Manager at Wagestream
Location
Greater Syracuse-Auburn Area, United States, United States
Company size
Who is Anthony D.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Anthony D. is listed as Senior Customer Support Manager at Wagestream at Wagestream, a company with 90 employees, based in Greater Syracuse-Auburn Area, United States, United States. AeroLeads shows a work email signal at wagestream.co.uk and a matched LinkedIn profile for Anthony D..
Anthony D. previously worked as Senior Customer Support Manager at Wagestream and Customer Support Manager at Wagestream. Anthony D. holds Computer Technology/Computer Systems Technology, 3.5 Gpa from Jefferson Community College.
Company email context
Email format at Wagestream
This section adds company-level context without repeating Anthony D.'s masked contact details.
{first}@wagestream.co.uk
89% confidence
AeroLeads found 1 current-domain work email signal for Anthony D.. Compare company email patterns before reaching out.
Profile bio
About Anthony D.
A hard worker with a desire to be the best leader I can be and to get the best out of my employees and peers. I have a focus in technology and customer service via face-to-face, in a call center environment, as well as remote work. I have a strong background in training new hire employees as well as tenured employees.I have led teams that others have considered "bottom performing" and have made it a goal of mine to turn around even the most frustrated employee into a top performer. Also, I have been involved in achieving JD Powers Certification for Call Center Excellence for multiple consecutive years from a leadership and entry level position.
Current workplace
Anthony D.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Wagestream
12 roles
Anthony D. work experience
A career timeline built from the work history available for this profile.
Customer Support Manager
Sep 2021 - Feb 2023
May 2021 - Sep 2021
Tier 2 Member Success Specialist
Sep 2020 - May 2021
Member Success Specialist
Wagestream believes in better financial resilience for all - this means access to the right tools and services so that your colleagues can build a secure financial future. Wagestream is a charity-backed solution that designs all products with financial resilience as the guiding principle, guaranteeing a lasting and positive impact on your.
Jul 2020 - Sep 2020
Attendant, Recruiting, It Support
The Laundry Room
- Assisted customers daily.- Responsible for cleaning and maintaining the site.- Performed Wash/Dry/Folds and delivered Laundry.- Assisted in IT Support and repairing machines.- Large hand in hiring/employee feedback/recruiting.
Dec 2016 - Jul 2020
Team Leader
Convergys
- Lead teams of up to 30 agents.- Multiple lines of business (telecommunications, healthcare, CRM software, technical support).- Responsible for continual coaching and upskilling floor agents.- Responsible for handing out customer support feedback- Responsible for monthly call monitoring for Quality Assurance.- Responsible for their Timecard as well as.
Dec 2015 - Oct 2016
Training Supervisor
Convergys
- Managing a team of 3 trainers as they taught multiple Health Insurance Licensing classes for NYS Exam Certification.- Responsible for partnering with the Healthcare client to insure their needs in regards to licensing were met.- Provided feedback to trainers on how they were doing as well as implementing best practices for learning environments.
May 2015 - Dec 2015
Team Leader
Convergys
- Lead teams of up to 30 agents.- Multiple lines of business (telecommunications, healthcare, CRM software, technical support).- Responsible for continual coaching and upskilling floor agents.- Responsible for handing out customer support feedback- Responsible for monthly call monitoring for Quality Assurance.- Responsible for their Timecard as well as.
May 2009 - May 2015
Senior Support Representative
- Took escalated Customer Service/Technical Calls that frontline support could not handle or needed further assistance.- Advised frontline support agents when they had questions- Assisted in training new hire classes as well as recursive training for agents when new products were released.
Nov 2007 - May 2009
Technical Support/Customer Service
- Took inbound customer service and technical support calls for a GPS manufacturing Company- Daily customer service interaction
May 2007 - Nov 2007
Assistant Manager (Deli Counter)
- Oversaw training of new hires in regards to Food Service Safety, and NYS Health Policies as well as food preparation.- Processed Inventory for Deli counter of 5 different stores in the Jefferson County Region.- Served customers on a daily basis.
Aug 2002 - May 2007
Team & coworkers
Colleagues at Wagestream
Other employees you can reach at wagestream.co.uk. View company contacts for 90 employees →
LS
Lucy Swannell
Colleague at Wagestream
United Kingdom, United Kingdom
View →
AD
Andrew Dickison
Colleague at Wagestream
Washington DC-Baltimore Area, United States
View →
LR
Lucas Robin
Colleague at Wagestream
Penton Mewsey, England, United Kingdom, United Kingdom
View →
DC
Declan Coll
Colleague at Wagestream
Kensington, Maryland, United States, United States
View →
DD
Donald Dowen
Colleague at Wagestream
Corinth, New York, United States, United States
View →
IG
Ilona Gyongyi Tar
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
JR
Justin Raimo
Colleague at Wagestream
Saratoga Springs, New York, United States, United States
View →
KC
Kieran Chandler
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
TI
Thahmina I.
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
AV
Ana Vidal De Aranzadi
Colleague at Wagestream
Reading, England, United Kingdom, United Kingdom
View →
Lucy Swannell
Colleague at Wagestream
United Kingdom, United Kingdom
View →
AD
Andrew Dickison
Colleague at Wagestream
Washington DC-Baltimore Area, United States
View →
LR
Lucas Robin
Colleague at Wagestream
Penton Mewsey, England, United Kingdom, United Kingdom
View →
DC
Declan Coll
Colleague at Wagestream
Kensington, Maryland, United States, United States
View →
DD
Donald Dowen
Colleague at Wagestream
Corinth, New York, United States, United States
View →
IG
Ilona Gyongyi Tar
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
JR
Justin Raimo
Colleague at Wagestream
Saratoga Springs, New York, United States, United States
View →
KC
Kieran Chandler
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
TI
Thahmina I.
Colleague at Wagestream
London, England, United Kingdom, United Kingdom
View →
AV
Ana Vidal De Aranzadi
Colleague at Wagestream
Reading, England, United Kingdom, United Kingdom
View →
1 education record
Anthony D. education
FAQ
Frequently asked questions about Anthony D.
Quick answers generated from the profile data available on this page.
What company does Anthony D. work for?
Anthony D. works for Wagestream.
What is Anthony D.'s role at Wagestream?
Anthony D. is listed as Senior Customer Support Manager at Wagestream at Wagestream.
What is Anthony D.'s email address?
AeroLeads has found 1 work email signal at @wagestream.co.uk for Anthony D. at Wagestream.
Where is Anthony D. based?
Anthony D. is based in Greater Syracuse-Auburn Area, United States, United States while working with Wagestream.
What companies has Anthony D. worked for?
Anthony D. has worked for Wagestream, The Laundry Room, Convergys, Stream Global Services, and Nice N Easy Grocery Shoppes.
Who are Anthony D.'s colleagues at Wagestream?
Anthony D.'s colleagues at Wagestream include Lucy Swannell, Andrew Dickison, Lucas Robin, Declan Coll, and Donald Dowen.
How can I contact Anthony D.?
You can use AeroLeads to view verified contact signals for Anthony D. at Wagestream, including work email, phone, and LinkedIn data when available.
What schools did Anthony D. attend?
Anthony D. holds Computer Technology/Computer Systems Technology, 3.5 Gpa from Jefferson Community College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Anthony D. you were looking for.
View similar profiles
