Portfolio CAM

Direct, lower, and raise rates with market changes, act as a liaison between our Revenue department and our clients (homeowners), constant utilization of Microsoft office, Teams, and Outlook, presenting reports or data internally, utilization of rates and revenue management programs such as Track, Beyond, and KeyData, generating reports and translating the information in a way that is easily understood.

Manage and maintain a specific set of homes and relationships with homeowners, oversee all operations of 3 counties and 8 cities total, manage an efficient and quality team, including training and ensuring the entire team adheres to company policy, meet and maintain company metrics and standards, conduct regular inspections of homes before and after guest departures and perform light maintenance, recording, reporting, and resolving any safety issues or violations in homes, provide cross-coverage for the entire team and co-LOM, responding to tickets from guests and owners, calls, texts, and emails, managing, supplying, and organizing the local storage unit, constant use of computer/phone and tech software, daily travel and driving.

Manage and maintain a portfolio of 60+ homes and relationships with the homeowners, provide quality customer service and hospitality, perform inspections after guest departures, report damages and file tickets, provide basic property maintenance, assist with scheduling contractors and supervising work, push, pull, and lift up to 75 lbs., owner and guest communications, receiving guest calls/contact and escalations, constant use of phone, computer, and tech software, constant travel and driving.

Communicate with clients to understand their needs and wants, apply makeup in a professional manner, help in applying and removing makeup and prosthetics, work with other crew members , track daily, weekly, and monthly sales goals, prepare budget planning for makeup supplies and tools, track expenses, maintain a sanitary workspace and tools, stay up to date with latest best practices, tools and technology in the field.

Recommend, select, help locate or obtain merchandise based on customer needs, maintain knowledge of current sales and promotions, policies regarding payment, returns and exchanges as well as security practices, watch for and recognize security risks and thefts, and know how to prevent or handle these situations, inventory stock and requisition new stock, ticket, arrange and display merchandise to promote sales, clean shelves, counters and tables, training new employees, daily use of Zebra mobile scanning device.

Residential and Commercial cleaning, lifting, pulling & pushing objects up to 75 pounds, using heavy equipment to complete a task when required (ie. floor/tile machine, steam cleaner, extension poles & ladders), bookkeeping, taxes, social media marketing & management, advertising.