Anthony Gray Email & Phone Number

Boston, Massachusetts, United States

Security Analyst for the corporate network and systems. Ensures all networks and systems are running securely following modern security standard frameworks. Investigates any security incidents involving the corporate systems/network. Performs regular penetration tests, vulnerability reports, and compliance audits. Stays up to date with the latest attack methodology and technology to ensure a secure environment.

Vesey St, Brockton MA - IT Hardware/Software Installation and Configuration, Networking, Data Recovery and Transfer, System Optimization.- Monitor small business using managed services for example system\security updates, periodic back ups, disaster recovery, data management, shared directories and employee monitoring.- Monitor and configured small business networks using tools such as wireshark to troubleshoot and resolve issues with DNS and switch configuration.- Installation… Show more Vesey St, Brockton MA - IT Hardware/Software Installation and Configuration, Networking, Data Recovery and Transfer, System Optimization.- Monitor small business using managed services for example system\security updates, periodic back ups, disaster recovery, data management, shared directories and employee monitoring.- Monitor and configured small business networks using tools such as wireshark to troubleshoot and resolve issues with DNS and switch configuration.- Installation and Configuration of Active Directory and Exchange servers.- Troubleshoot and resolve issues via Citrix remote access tool requiring multi-tasking working with several clients at once and providing the best possible solutions and delivering customer service. Show less

Applies technical expertise using standard operating and diagnostic protocols to quickly resolve standard to complex system level issues. Identifies documents and escalates customer issues.-Supported the EMC ControlCenter application which included installation/configuration of the application, Storage Array and SAN component discovery issues, log analysis, and maintenance.- Maintenance and Configuration of Symmetrix, Clariion, Centera, HP, and IBM storage arrays including NAS and… Show more Applies technical expertise using standard operating and diagnostic protocols to quickly resolve standard to complex system level issues. Identifies documents and escalates customer issues.-Supported the EMC ControlCenter application which included installation/configuration of the application, Storage Array and SAN component discovery issues, log analysis, and maintenance.- Maintenance and Configuration of Symmetrix, Clariion, Centera, HP, and IBM storage arrays including NAS and NETAPPS File servers using tools such as SymCLI, NaviCli, Putty, as well as GUI interfaces.- Maintenance and Configuration of Brocade, Mcdata, and Cisco Switches as well as Hosts including Linux, Unix, Windows, and Z/OS mainframes.- Maintenance and Configuration of ESX servers, VmWare VirtualCenter, VSphere, and VM Machines. Assisted with allocation of storage to a wide variety of hosts from the storage backend (Symmetrix, Clariion, Centera). Also assisted with zoning and mapping of LUN's from the storage backend to Hosts.Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution with the Field and, as appropriate, to Customers. Contributes to centralized problem identification and resolution database using Primus.-Assist in problem recreation and failure analysis of systems level issues. Utilizes a wide variety of test equipment, diagnostic tools and techniques used in problem resolution. Provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other EMC Technical Support co-workers.-Provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases using Oracle CSI. Show less

Provide technical support for shaws supermarkets and corporate users- Monitored the company's intranet and performed nightly backups- Escalate problems to specialized level 2 teams if unable to resolve

Bachelor Of Science, Computer Science And Mathematic

Bachelor'S Degree, Mathematics And Computer Science