+ Azure Migrations (on-site & tenant – tenant)+ Working alongside projects managers+ Project technical lead+ Deploying Azure Update Manager+ Deploying Azure start/stop vms v2 automation+ Deploying Azure VMs & SQL instances+ Azure Administration & Configuration+ Infrastructure BAU+ Working on Cyber Essentials project+ Remediating security vulnerabilities and configuration compliance issues+ Working on system migrations Windows 2008 - 2019+ Working on… Show more + Azure Migrations (on-site & tenant – tenant)+ Working alongside projects managers+ Project technical lead+ Deploying Azure Update Manager+ Deploying Azure start/stop vms v2 automation+ Deploying Azure VMs & SQL instances+ Azure Administration & Configuration+ Infrastructure BAU+ Working on Cyber Essentials project+ Remediating security vulnerabilities and configuration compliance issues+ Working on system migrations Windows 2008 - 2019+ Working on IIS Webserver migrations Show less

+ Deploying Azure start/stop vms v2 automation+ Deploying Azure VMs & SQL instances+ Azure Migrations+ Working alongside projects managers+ Project technical lead+ Azure Administration & Configuration+ Infrastructure BAU+ Working on Cyber Essentials project+ Remediating security vulnerabilities and configuration compliance issues+ Working system migrations Windows 2008 - 2019+ Working on IIS Webserver migrations+ Managing VMware upgrade project on an… Show more + Deploying Azure start/stop vms v2 automation+ Deploying Azure VMs & SQL instances+ Azure Migrations+ Working alongside projects managers+ Project technical lead+ Azure Administration & Configuration+ Infrastructure BAU+ Working on Cyber Essentials project+ Remediating security vulnerabilities and configuration compliance issues+ Working system migrations Windows 2008 - 2019+ Working on IIS Webserver migrations+ Managing VMware upgrade project on an environment with 65 hosts and over 1000 VM’s, moving from 6.0 to 7.0. Plus firmware & BIOS upgrade of all the HP Proliant Blades+ Assisted in the training of team members on the VMware upgrade process+ In-place upgrades Windows 2008 - 2019 Show less

+ Working on Cyber Essentials project+ Remediating security vulnerabilities and configuration compliance issues+ Working system migrations Windows 2008 - 2019+ Working on IIS Webserver migrations+ Managing VMware upgrade project on an environment with 65 hosts and over 1000 VM’s, moving from 5.1 to 6.0 U2+ In-place upgrades Windows 2008 - 2019

+ Managing AWS Druva project+ Managing VMware upgrade project moving from 5.1 to 6.5 U2+ Working alongside solution Architects.+ Working from High-level designs.+ Creating Low-level designs.+ Coordinating project work phases with the project management team.+ Producing detailed documentation.+ Managing and maintaining Backup Exec.+ Managing and maintaining HPE Aruba and Cisco switches.+ Managing and maintaining Aruba WiFi.+ Managing and maintaining VMware… Show more + Managing AWS Druva project+ Managing VMware upgrade project moving from 5.1 to 6.5 U2+ Working alongside solution Architects.+ Working from High-level designs.+ Creating Low-level designs.+ Coordinating project work phases with the project management team.+ Producing detailed documentation.+ Managing and maintaining Backup Exec.+ Managing and maintaining HPE Aruba and Cisco switches.+ Managing and maintaining Aruba WiFi.+ Managing and maintaining VMware environments.+ Managing and maintaining Azure Cloud environment.+ Working on virtual server migrations+ Working with HPE and Cisco UCS Servers, configuring hardware, performing diagnostic checks and firmware upgrades+ Managing and maintaining mixed Windows Active Directory environment.+ Managing and maintaining NetApp & Nexsan storage+ Managing and maintaining Microsoft Office 365 and Azure. + Supporting the Citrix Xenapp 7.1 environment.+ Configuring, managing and maintaining SolarWinds + Providing 3rd Line support and guidance for the 2nd line, service desk and project site installation engineer teams. Show less

+ Working alongside solution Architects.+ Working from High-level designs+ Creating Low-level designs for clients.+ Heading up configuration & implementation for projects.+ Working on internal projects.+ Working in small Infrastructure Systems Specialist team of three.+ Working within a structured framework following ITIL and Prince II.+ Providing support and technical knowledge to the project managing team.+ Configuring HPE Aruba and Cisco… Show more + Working alongside solution Architects.+ Working from High-level designs+ Creating Low-level designs for clients.+ Heading up configuration & implementation for projects.+ Working on internal projects.+ Working in small Infrastructure Systems Specialist team of three.+ Working within a structured framework following ITIL and Prince II.+ Providing support and technical knowledge to the project managing team.+ Configuring HPE Aruba and Cisco switches.+ Configuring Meraki WiFi.+ Configuring and maintaining WatchGuard firewalls.+ Managing and maintaining VMware environments.+ Working on iLand and Azure Cloud environments.+ Working with HPE and Cisco UCS Servers+ Responsible for managing a multiple VPN migration.+ Responsible for managing and maintaining mixed Windows Active Directory environments. Show less

Providing network/infrastructure support to over 4000 employees across multiple regional offices and project sites around the country.Working in small core infrastructure team of threeWorking within a structured framework following ITIL and Prince IIProviding support and technical knowledge to a large project managing team Providing support and technical knowledge to the project site installation teamPart of a project team responsible for implementing Mitel VOIP… Show more Providing network/infrastructure support to over 4000 employees across multiple regional offices and project sites around the country.Working in small core infrastructure team of threeWorking within a structured framework following ITIL and Prince IIProviding support and technical knowledge to a large project managing team Providing support and technical knowledge to the project site installation teamPart of a project team responsible for implementing Mitel VOIP systemManaging and maintaining VMware environmentResponsible for upgrading VMware ESXi hosts from 5.1 to 6.0 U3Responsible for managing and maintaining a mixed Windows Active Directory environment across multiple forestsResponsible and accountable for deploying and maintaining ServersResponsible and accountable for deploying and maintaining the Inter/Intra/Extranet systems Responsible and accountable for deploying and maintaining line of business applicationsResponsible and accountable for deploying and maintaining the telephone (Avaya/Mitel), video and IM systemsResponsible for managing and maintaining Meraki Wi-Fi solutions and NPS server across the estateEnsuring all Infrastructure change are completed in accordance with the IT policy for Change ControlResponsible for managing and maintaining Cisco, HP and HP Aruba switchesResponsible for managing and maintaining Infrastructure monitoring tools such as Solarwinds and HP insightResponsible for managing and maintaining Microsoft Office 365 and AzureResponsible for managing and maintaining ZscalerResponsible for managing and maintaining Cisco ASA and Check Point Firewall alongside a managed service providerResponsible for managing and maintaining HP Blades Show less

• Providing network/infrastructure support to over 800 employees across 21 cities around the world• Providing BAU, UAT & Dev Infrastructure support• Providing 3rd line support to the Service Desk team• Dealing with incident calls, ensuring these are dealt with within SLA’s• Planned and implemented Cisco Context Directory Agent integration with ASA and Cloud Web Security• Managing and implementing Cisco Cloud Web Security• Planning and implementing Project work for the IT… Show more • Providing network/infrastructure support to over 800 employees across 21 cities around the world• Providing BAU, UAT & Dev Infrastructure support• Providing 3rd line support to the Service Desk team• Dealing with incident calls, ensuring these are dealt with within SLA’s• Planned and implemented Cisco Context Directory Agent integration with ASA and Cloud Web Security• Managing and implementing Cisco Cloud Web Security• Planning and implementing Project work for the IT infrastructure• Developing and maintaining documentation• Providing support for the VMWare ESX environment• Managing and maintaining Cisco Call Manager/Unified Communications expertise (VOIP) • Managing and maintaining a mixed Windows Active Directory environment• Supporting the Citrix Xenapp 6.5 environment• Managing and configuring Cisco switches and routers• Enforce network security policies as defined by IT Security & Compliance• Managing and maintaining Exchange 2010• Managing and maintaining Windows Servers 2003 – 2012• Participating in the change control process• Working alongside project managers, planning and implementing infrastructure requirements• Managing and maintaining Cisco ASA 5555 firewalls across the network estate• Managing and maintaining WANs & VPNs• Managing and maintaining Cisco wireless network• Managing and maintaining Cisco Identity Service Engine• Managing and maintaining Cisco Access Control Server• Managing and maintaining monitoring tools such as, SolorWinds and Cisco Firesight Show less

• Managing and maintain PCI DSS compliant network infrastructure project• Upgraded the entire Cisco switch infrastructure for the Finance and IT office• Managing and maintaining a mixed telephony environment (Avaya BCM & Cisco VOIP)• Managing and maintaining a mixed Windows Active Directory environment• Managing and configuring Cisco switches and routers• Supporting over 1500 employees across 400 remote locations, plus mobile users• Providing 1st – 3rd line… Show more • Managing and maintain PCI DSS compliant network infrastructure project• Upgraded the entire Cisco switch infrastructure for the Finance and IT office• Managing and maintaining a mixed telephony environment (Avaya BCM & Cisco VOIP)• Managing and maintaining a mixed Windows Active Directory environment• Managing and configuring Cisco switches and routers• Supporting over 1500 employees across 400 remote locations, plus mobile users• Providing 1st – 3rd line support• Managing and maintaining FortiNet and Sonicwall firewalls• Working on Windows 7 and office 2010 deployment• Supporting Iphones, Ipads, Blackberries & Android mobile/tablets• Managing and maintaining WAN/VPN• Supporting Office365 rollout• Managing and maintaining Exchange 2003 & 2007• Managing and maintaining Windows Servers 2000 – 2012, Plus HyperV• Coordinating departmental and office moves Show less

• Working as one of the main 3rd line engineers• Managing a network infrastructure and network security project• Heading up the Lease line/Infrastructure upgrade project for the major tournaments• Updating the way all the regional offices connect back to the head office• Tournament Project Manager, planning and arranging the network infrastructure for all the Aegon and Wimbledon tennis tournaments• Managing and maintaining OP5 monitoring system• Liaising with a number of… Show more • Working as one of the main 3rd line engineers• Managing a network infrastructure and network security project• Heading up the Lease line/Infrastructure upgrade project for the major tournaments• Updating the way all the regional offices connect back to the head office• Tournament Project Manager, planning and arranging the network infrastructure for all the Aegon and Wimbledon tennis tournaments• Managing and maintaining OP5 monitoring system• Liaising with a number of different 3rd parties• Negotiating deals and heading up project plan meetings • Managing and configuring Cisco firewall, switches and routers• Managing and maintaining Windows ISA 2006, then upgrading to Microsoft Forefront TMG• Build configuration and administration of VMWARE vSphere 4 & 5 environment• Managing and maintaining NETAPP• Managing and maintaining the Aruba and Cisco wireless systems• Managing and planning a server room upgrade/ refit • Managing and maintaining the infrastructure needs of the Siebel and Web Developers• Managing and maintaining Symantec Backup Exec • Supporting multi-vendor hardware• Supporting Iphones, Ipads, Blackberries & Android mobile/tablets• Supporting remote and mobile users• Managing and maintaining WAN/VPN• Working on a Windows 7 deployment• Involved in disaster recovery planning• Involved in email hosting project• Improving network diagrams and documentation • Managing and maintaining Windows 2008 Active Directory• Managing and maintaining Exchange 2003 & 2007• Interim support desk manager• Assisting in the development of the junior members of the team Show less

• Managing the ICT network and infrastructure, ensuring that it provides the levels of service and availability required by the business.• Supporting VMWARE ESX 3.5 and Windows 2003 Active Directory environment.• Act as technical architect approving all new systems and solutions.• Monitoring, maintaining and supporting all systems including anti-virus, firewall configuration and the Trust’s IP based telephony system.• Identifying new technologies and solutions which meet the… Show more • Managing the ICT network and infrastructure, ensuring that it provides the levels of service and availability required by the business.• Supporting VMWARE ESX 3.5 and Windows 2003 Active Directory environment.• Act as technical architect approving all new systems and solutions.• Monitoring, maintaining and supporting all systems including anti-virus, firewall configuration and the Trust’s IP based telephony system.• Identifying new technologies and solutions which meet the business requirements current and future of Maidstone Housing Trust.• Providing support and training to other members of the ICT team to ensure that they provide an effective support service to users. Providing an escalation point when issues are not resolved in a timely fashion.• Liaising with support companies who act as third line support when required, monitoring and challenging the service provided to ensure that they deliver value for money and perform to agreed service levels.• Identifying requirements for routine administration work, monitoring systems to proactively identify potential issues and for capacity planning so that any changes are fed into the budget planning process.• Implemented drive encryption as part of the data encryption project using DriveLock software..• Maintaining appropriate documentation of the network infrastructure and servers, support contracts, expected lifecycles etc.• Ensuring adequate backups using Symantec Backup Exec and disaster recovery procedures are in place for all ICT systems, carrying out an annual test recovery.• Deputise for the Head of ICT as necessary. Show less

• Support Team Lead • Working in a team of 5 providing infrastructure support• First point of contact for all IT related queries, both hardware and software using technical knowledge to resolve issues quickly and effectively• Escalate queries to relevant team members• Implement, manage and maintain the infrastructure at remote offices to meet colleagues’ requirements• Managing the day to day user administration requirements including starters, leavers, laptop builds… Show more • Support Team Lead • Working in a team of 5 providing infrastructure support• First point of contact for all IT related queries, both hardware and software using technical knowledge to resolve issues quickly and effectively• Escalate queries to relevant team members• Implement, manage and maintain the infrastructure at remote offices to meet colleagues’ requirements• Managing the day to day user administration requirements including starters, leavers, laptop builds, software installs, etc• Configuring PCs, laptops and blackberries when required to meet user requirements• Maintain and update the help desk “Footprints” system• Managing and maintaining Symantec Backup Exec • Develop and deliver training in MS Office, Blackberry etc for county and head office staff in conjunction with HR, the Head of IT and other members of the IT Support team• Assist other members of the team, including the IT Support Manager, with networking and infrastructure issues as required• Provide monthly helpdesk statistic reports for Head of IT• Provide outstanding customer service, responding quickly with true personal ownership and responsibility• Communicate with 3rd party ISP for ADSL installations• Align work with others in the team to ensure a cohesive and consistent customer service ethos, in line with organizational strategy• Supporting users on site at a number of tennis tournaments• System Administration on Mitel VOIP system• Asset Management • Administration & Configuration of Active Directory• Improving the way Ghost was being used• Managing and maintaining HP servers• Managing and maintaining Server in the VMWare ESX environment• Reconfiguring Ghost to network boot• Creating a laptop image for new laptop rollout • Regional upgrade project• Cisco VLAN migration project• Supporting Aruba wireless systems Show less

• Working in a team of 2 providing 1st-3rd line support to office based and remote of 60 users across three networks and three domains• Main point of contact for all support issues• Supporting Merchant Banking and Hedge Fund teams• Building, supporting, maintaining and administering Windows 2003 Server, Exchange 2003, Blackberry Enterprise Server, Windows XP and Vista, MS Office 2003 & 2007• Monitoring backups using Symantec Backup Exec and looking after offsite… Show more • Working in a team of 2 providing 1st-3rd line support to office based and remote of 60 users across three networks and three domains• Main point of contact for all support issues• Supporting Merchant Banking and Hedge Fund teams• Building, supporting, maintaining and administering Windows 2003 Server, Exchange 2003, Blackberry Enterprise Server, Windows XP and Vista, MS Office 2003 & 2007• Monitoring backups using Symantec Backup Exec and looking after offsite storage• Supporting Cisco ASA Firewalls and Cisco Switches and Routers• Daily monitoring of systems• Administration & Configuration of Active Directory and RSA SecureID system• Liaising with external parties• Deploying updates via WSUS• Basic Administration on Mitel VOIP system• Asset Management • Monitoring HP servers with Insight Manager and Trend Micro Office scan• Managing projects• Supporting Bloomberg PC’s• Involved in the office relocation Show less

• Working in a team of 8 providing 1st-3rd line support to over 200 clients around London• Worked in the network installations project team• Configuring and maintaining Dell server hardware• Supporting Citrix Presentation Server 4.0• Supporting Windows 2003 SBS & Standard• Project leading• Supervising junior team members• Daily monitoring of systems• Auditing client networks• Designing, Administering and Configuring of Active Directory 2003• Setting up… Show more • Working in a team of 8 providing 1st-3rd line support to over 200 clients around London• Worked in the network installations project team• Configuring and maintaining Dell server hardware• Supporting Citrix Presentation Server 4.0• Supporting Windows 2003 SBS & Standard• Project leading• Supervising junior team members• Daily monitoring of systems• Auditing client networks• Designing, Administering and Configuring of Active Directory 2003• Setting up new networks for clients• Configuring Cisco ASA Firewalls• Built a VMware test environment • Implementing new network environments• Implementing, managing and maintaining Symantec Backup Exec• Implementing, managing and maintaining Symantec Anti-Virus • Setting up VPN’s• Providing solutions or improvements for client systems• Network Installations• Network migrations• Involved in the office relocation • Blackberry Enterprise Server Implementation• Managing projects• Liaising with external parties• Restoring SQL databases Show less

• Working in a team of 10 providing 1st-3rd line support to 400 internal and 100 external users• Supporting staff on all levels including Doctors/Solicitors and members of the GMC• Administration & Configuration of Exchange 2003• Supporting Citrix Metaframe 1.8 & Presentation Server 4.0• Design, Administration & Configuration of Active Directory 2003• Daily network duties• Implementing, managing and maintaining Veritas/Symantec backup Exec• Managing and maintaining… Show more • Working in a team of 10 providing 1st-3rd line support to 400 internal and 100 external users• Supporting staff on all levels including Doctors/Solicitors and members of the GMC• Administration & Configuration of Exchange 2003• Supporting Citrix Metaframe 1.8 & Presentation Server 4.0• Design, Administration & Configuration of Active Directory 2003• Daily network duties• Implementing, managing and maintaining Veritas/Symantec backup Exec• Managing and maintaining VBAK backup solution• Telecoms support on a Meridian Option 11• Migration from NT4 to Win2003 Active Directory• Building a virtual VMWare network for development team• Training new members of the IT team on all areas of support • Rebuilding the network servers and implementing network printing• Configuring hardware and software RAID control• Working within project team to implement departmental scanning project• Administration of LiveLink document management system• Organising and implementing office relocation and office moves• Active role in Disaster Recovery• Installing Homeworker IT systems which utilised VPN, ISDN and ADSL• Liaising with external parties such as BT, suppliers and external support • Producing documentation for all IT support areas• Supporting and managing the network systems• Building and repairing Compaq and HP servers • Problem Solving • Proving support for other members of the IT team• Supporting and managing the network systems• Restoring SQL 2000 databases• Providing Helpdesk Support for 1st, 2nd and 3rd line Show less