Install Coordinator Administrator
Current
Aug 2024 - Present
AeroLeads people directory · profile
Anthony Smith Email & Phone Number
Install Coordinator Administrator
at
Medical Guardian
1 work email found
@mobilehelp.com
6 phones found area 305 and 786
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Install Coordinator Administrator
Location
Ocala, Florida, United States
Company size
Who is Anthony Smith? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Anthony Smith is listed as Install Coordinator Administrator at Medical Guardian, a company with 146 employees, based in Ocala, Florida, United States. AeroLeads shows a work email signal at mobilehelp.com, phone signal with area code 305, 786, and a matched LinkedIn profile for Anthony Smith.
Anthony Smith previously worked as Quality Analyst at Mobilehelp and Technical Support Specialist at Mobilehelp. Anthony Smith studied at Florida A&M University.
Company email context
Email format at Medical Guardian
This section adds company-level context without repeating Anthony Smith's masked contact details.
{first}.{last}@mobilehelp.com
86% confidence
AeroLeads found 1 current-domain work email signal for Anthony Smith. Compare company email patterns before reaching out.
Profile bio
About Anthony Smith
At MobileHelp, my focus on quality assurance and customer satisfaction has been paramount, ensuring we consistently meet and exceed service level agreements. With expertise in call monitoring and e-payments, my role as a Quality Analyst has been integral in refining service protocols and enhancing subscriber experiences.Leveraging over three years in technical support, my efforts have directly contributed to the streamlining of payment processing and improved customer engagement. Our team's dedication to excellence in the health wellness and fitness industry has established a robust framework for customer care and operational efficiency.
Listed skills include Credit Cards, Payment Card Processing, Electronic Payments, Debit Cards, and 44 others.
Current workplace
Anthony Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Medical Guardian
15 roles
Anthony Smith work experience
A career timeline built from the work history available for this profile.
Quality Analyst
-Weekly monitoring of agent calls to provide feedback and scoring- Reviewing surveys submitted by subscribers to identify opportunities to better serve customers- Weekly monitoring of monitoring service for SOP accuracy- Submit reports to leadership on useless and monitoring service SLAs
Mar 2021 - Aug 2024
Technical Support Specialist
Nov 2019 - Aug 2024
Supervisor
Management of call center team. Responsible for ensuring orders are handled and processed correctly. Management management of team schedule and achieving key metrics.
Aug 2018 - Nov 2019
Mcr Iii
Answering complex calls regarding insurance products and billing questionsUpdating member policy changesDiagnosing member issues accurately and effectively within company guidelinesPreparing and processing necessary formsActing as member advocate to assure member satisfaction
Nov 2017 - Aug 2018
Mcr Ii
Answering complex calls regarding insurance products and billing questionsUpdating member policy changesDiagnosing member issues accurately and effectively within company guidelinesPreparing and processing necessary formsActing as member advocate to assure member satisfaction
Nov 2016 - Nov 2017
Trainer
Conduct training for Buypass Platform New Hire ClassesConduct training for Memphis Customer Service Cross TrainingAssist as needed on varying training coursesMaintain and update training procedures and documentsManage agents in class throughout class period and through OJTEvaluate agent progression and identify strengths in weaknesses of agentsProvide.
Jul 2015 - Nov 2016
Bos Manager
Manager of Quality TeamCoordinate work flow of quality team Manage daily team productivity, ensuring process and procedures are established for team of 21Identify training needsEstablish and monitor reporting to effectively manage team costNegotiate resources to fit team needsConduct conference calls as neededCoordinate with production teams to align.
Feb 2014 - Jul 2015
Bos Manager
Managed Franchise Implementations/Boarding/Client Liaison/Boarding Resolution TeamsCoordinate work flow of boarding teamManage daily team productivityIdentify training needsEstablish and monitor reporting to effectively manage team costNegotiate resources to fit team needsConduct conference calls as neededConduct weekly team meetings to update and review.
Aug 2012 - Jul 2015
Sr. Implementation Analyst
Coordinate work flow of all merchant accounts. Perform quality checks on accounts that have been setup Resolve escalated account issues in a timely manner. Create and maintain daily daily merchant reports. Set up Merchant Processing Accounts. Adjust work schedule to meet business needs Perform problem identification, escalation and resolution
Jun 2009 - Aug 2012
Account Imp Specialist/Assistant Mgr
Coordinate work flow for staff of 20 employees to meet SLA standards Perform quality checks on accounts that have been setup for merchants ensuring to meet all production standards. Resolve escalated account issues in a timely manner. Establish new procedures to improve current processes for the advancement of the department. Create and maintain daily.
Mar 2007 - Jun 2009
Account Implementation Representative Iii
Set up accounts for various merchants. Assist sales representatives with establishing multiple accounts. Perform quality checks on accounts that have been setup for merchants ensuring to meet all production standards. Coordinate work flow for staff of 20 employees to meet SLA standards Resolve escalated account issues.
Dec 2006 - Mar 2007
Account Implementation Representative Ii
Set up accounts for various merchants. Assist sales representatives with establishing multiple accounts. Perform quality checks on accounts that have been setup for merchants. Customer Contact Associate II / Technical Support
Feb 2006 - Dec 2006
Contact Center Associate Ii
Resolve billing or service complaints and refer grievances to designated departments for investigation. Provide training and support on supported credit card terminals. assist trainer as needed. Confer with customer by phone regarding statements and terminal needs Take inbound calls to support merchants processing with First Data Merchant Services.
Jul 2004 - Feb 2006
Technical Support Engineer
Take inbound calls to support customers with Gateway computer technical issues. Assist supervisor on team. Confer with customer by phone regarding statements and terminal needs, Resolve billing or service complaints and refer grievances to designated departments for investigation.
Oct 2001 - Jul 2004
Team & coworkers
Colleagues at Medical Guardian
Other employees you can reach at medicalguardian.com. View company contacts for 146 employees →
LO
Lauren Obadiah
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
GE
Grant Elledge
Colleague at Medical Guardian
Harrisburg, Pennsylvania, United States, United States
View →
JA
Jessica Atwell
Colleague at Medical Guardian
Greater Philadelphia, United States
View →
KB
Katrina Baxter
Colleague at Medical Guardian
Upper Darby, Pennsylvania, United States, United States
View →
MT
Miley Taylor
Colleague at Medical Guardian
Columbus, Ohio Metropolitan Area, United States
View →
LD
Leah Deehan
Colleague at Medical Guardian
Sicklerville, New Jersey, United States, United States
View →
JG
Jason Gray
Colleague at Medical Guardian
Greater Philadelphia, United States
View →
JA
Joseph Aichele
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
CW
C W
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
SH
Sean Hardwick
Colleague at Medical Guardian
Clayton, New Jersey, United States, United States
View →
Lauren Obadiah
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
GE
Grant Elledge
Colleague at Medical Guardian
Harrisburg, Pennsylvania, United States, United States
View →
JA
Jessica Atwell
Colleague at Medical Guardian
Greater Philadelphia, United States
View →
KB
Katrina Baxter
Colleague at Medical Guardian
Upper Darby, Pennsylvania, United States, United States
View →
MT
Miley Taylor
Colleague at Medical Guardian
Columbus, Ohio Metropolitan Area, United States
View →
LD
Leah Deehan
Colleague at Medical Guardian
Sicklerville, New Jersey, United States, United States
View →
JG
Jason Gray
Colleague at Medical Guardian
Greater Philadelphia, United States
View →
JA
Joseph Aichele
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
CW
C W
Colleague at Medical Guardian
Philadelphia, Pennsylvania, United States, United States
View →
SH
Sean Hardwick
Colleague at Medical Guardian
Clayton, New Jersey, United States, United States
View →
3 education records
Anthony Smith education
Education record
Florida A&M University
High School Diploma
Belle Glade
Education record
Glades Central Community High School
FAQ
Frequently asked questions about Anthony Smith
Quick answers generated from the profile data available on this page.
What company does Anthony Smith work for?
Anthony Smith works for Medical Guardian.
What is Anthony Smith's role at Medical Guardian?
Anthony Smith is listed as Install Coordinator Administrator at Medical Guardian.
What is Anthony Smith's email address?
AeroLeads has found 1 work email signal at @mobilehelp.com for Anthony Smith at Medical Guardian.
What is Anthony Smith's phone number?
AeroLeads has found 6 phone signal(s) with area code 305, 786 for Anthony Smith at Medical Guardian.
Where is Anthony Smith based?
Anthony Smith is based in Ocala, Florida, United States while working with Medical Guardian.
What companies has Anthony Smith worked for?
Anthony Smith has worked for Medical Guardian, Mobilehelp, Ua Brands (Uniform Advantage Brands), Nationwide, and First Data Corporation.
Who are Anthony Smith's colleagues at Medical Guardian?
Anthony Smith's colleagues at Medical Guardian include Lauren Obadiah, Grant Elledge, Jessica Atwell, Katrina Baxter, and Miley Taylor.
How can I contact Anthony Smith?
You can use AeroLeads to view verified contact signals for Anthony Smith at Medical Guardian, including work email, phone, and LinkedIn data when available.
What schools did Anthony Smith attend?
Anthony Smith studied at Florida A&M University.
What skills is Anthony Smith known for?
Anthony Smith is listed with skills including Credit Cards, Payment Card Processing, Electronic Payments, Debit Cards, Payment Systems, Payments, Banking, and Credit.
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