Respond promptly to inbound calls and contact customers as necessary in a high-volume call center environmentMonitor order status and provide timely updates to customersAssist customers with in store credit card applications by gathering necessary informationTrack inventory and communicate with store locations regarding stock levelsUtilize effective sales techniques to meet monthly sales goalsMentor and train new hires through one-on-one coaching sessionsCollaborate with management to evaluate training success and identify areas for improvementPerform additional tasks or special projects as assigned by supervisor/manager

Unloaded product from trucks, separated and organized products for sales floor, cooler, and back room prep areasAssisted customers in making product-related decisions and provided product informationPrepared produce items for display and priced products accordinglyOperated pallet jack, scissor lift, compactor, and scrub machineObserve theft tactics for loss prevention