Lead Security Supervisor
Current• Resolved conflicts and negotiated mutually beneficial agreements between parties.• Worked with hospital customers to understand needs and provide immediate service.• Developed team communications and information for Safety and Security meetings.• Saved $500k by implementing cost-saving initiatives that addressed long-standing problems such as communications, emergency response, asset management and minimizing property loss.• Maintained excellent attendance record, consistently arriving to work on time.• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys regarding safety and obstacles preventing patrons to obtain services. • Resolved conflicts and treatment problems, improved operations and provided exceptional client support.• Handled all calls while on in a prompt manner to address customer inquiries and concerns.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Transported personal property from secure area to customer locations in a timely manner.
