CCNP certified. Provide design, procurement, implementation and administration of network infrastructure at Ft Lauderdale / Hollywood International Airport. Implemented HSRP across the network, OSPF routing , maintenance and config of core, distribution and access switches. Provide network connectivity for all airport tenants by providing them VLANs and trunking them through our network. Assisting with Cisco DNA and ISE implementations.

Deploying CONA (Coke One North America), a warehouse and inventory SAP/Movilizer based solution for various independent Coca-Cola bottlers. • Site lead on several CONA (SAP) transitions including Super User training (train the trainers), process improvement, training content development, Dry Run testing, Teach Backs, End User training, and Cut-Over operational support. • Led several SAP EIM (Enhanced Inventory Management) implementations, including organizing all training of the… Show more Deploying CONA (Coke One North America), a warehouse and inventory SAP/Movilizer based solution for various independent Coca-Cola bottlers. • Site lead on several CONA (SAP) transitions including Super User training (train the trainers), process improvement, training content development, Dry Run testing, Teach Backs, End User training, and Cut-Over operational support. • Led several SAP EIM (Enhanced Inventory Management) implementations, including organizing all training of the warehouse , distribution and production staff• Worked with Change Control Board frequently to push needed change requests through• Ensured each deployment stayed within scope, schedule, and cost management guidelines• Improved deployment sustainability through assessment of training tools and approaches, lessons learned sessions, assisted in development of improvements. • Transitioned over 20 sites in the following territories: Reyes Coca-Cola Bottling, Coca-Cola Southwest Beverages, Swire Coca-Cola (OR, WA, CA, AZ) and Coca-Cola Beverages Florida. Show less

Managed all IT needs of 5 Coca Cola Distribution centers, including procurement of all equipment, asset management as well as managing of all projects at those locations. Also responsible for server and network infrastructure• Led an effort to replace all out of warranty laptops in Florida. Working with each IT Analyst for their region, ensuring they stayed on schedule, provided weekly updates to senior leadership• Collaborated, as Network and Infrastructure Committee lead, on designing… Show more Managed all IT needs of 5 Coca Cola Distribution centers, including procurement of all equipment, asset management as well as managing of all projects at those locations. Also responsible for server and network infrastructure• Led an effort to replace all out of warranty laptops in Florida. Working with each IT Analyst for their region, ensuring they stayed on schedule, provided weekly updates to senior leadership• Collaborated, as Network and Infrastructure Committee lead, on designing template for all server rooms throughout Coca Cola’s facilities, resulting in uniform standard nationwide.• Led project to replace the wireless infrastructure at several Eastern region Coca Cola locations, working with Field IT resources at each location, reviewing equipment orders and cabling quotes to ensure project stayed within budget constraints.• Negotiated contracts with cable and data vendors for my locations, ensuring competitive quotes Show less

Travelled to various small business clients for repairs and troubleshooting, as well as consultation and design of their network and infrastructure. • Facilitated migration from workgroup to domain based network structure for several South Florida customers, resulting in enhanced performance and streamlined administration.• Supervised helpdesk for clients, resulting in improved call times and higher resolution.• Assisted in setup of IT maintenance agreements for several of… Show more Travelled to various small business clients for repairs and troubleshooting, as well as consultation and design of their network and infrastructure. • Facilitated migration from workgroup to domain based network structure for several South Florida customers, resulting in enhanced performance and streamlined administration.• Supervised helpdesk for clients, resulting in improved call times and higher resolution.• Assisted in setup of IT maintenance agreements for several of our Dade and Broward small business customers, including workstation, server, peripheral, and network support. Show less

Provided helpdesk design and support as well as network and server administration for several South Florida business clients, providing single point of contact for all IT needs.• Assisted in design of South Motors BMW helpdesk structure. Also maintained Exchange server.• Maintained and monitored the Exchange, Sharepoint, Symantec Backup, and Antivirus Servers (Symantec and Trend Micro) for several clients• Ordered and received computers, servers and other equipment, configured it… Show more Provided helpdesk design and support as well as network and server administration for several South Florida business clients, providing single point of contact for all IT needs.• Assisted in design of South Motors BMW helpdesk structure. Also maintained Exchange server.• Maintained and monitored the Exchange, Sharepoint, Symantec Backup, and Antivirus Servers (Symantec and Trend Micro) for several clients• Ordered and received computers, servers and other equipment, configured it for clients. Show less

Contract position to replace all computers in Memorial Healthcare Hospital and primary care center.• Deployed hundreds of computers at several locations, transferring user data and migrating to new domain, which effectively increased network speed, availability and functionality.• Developed separate image for mobile cart workstations, used Norton Ghost to deploy it to several computers, saving company time and resources for the in-house IT department.

Provided last level helpdesk support for Gateway computer users, skilled at calming irate customers and resolving their issues. Served as acting team lead from 2004 – 2005.• Supervised team of 12 technicians, assisted in skill development, improved call resolution percentage and call times. • Trained 12 new technicians on helpdesk ticket system and knowledge base, conducted performance reviews which resulted in pay increases or coaching plans.