Anthony Dang Email & Phone Number

Sacramento, California, United States

• Communicate and coordinate with transportation companies• Handle routine questions and problems and maintain open communication with other departments throughout shipping cycle• Supervise packing, shipping, and receiving team to ensure they are following company policies and procedures• Confirms the accuracy of invoices, bills and charges• Maintains records and generate reports for accounting and other departments• Analyze inventory and suggest improvements to increase efficiency of supply chain

Lodi, California, United States

• Build, maintain, and manage account relationships• Effectively utilize Salesforce|ZoomInfo for client prospecting and pipeline management• Strategically plan and manage logistics, warehouse, transportation and customer services• Manage teams for day to day operations• Work collaboratively with peers to manage full order cycle• Maintain metrics and analyze data to assess performance and implement improvements• Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Sacramento, California Area

• All supply chain functions, including logistics, negotiations, and translating executive strategies into supply chain functions• Performing assessments of client opportunities by leveraging our supply chain approaches and frameworks• Developing and implementing cost reduction plans• Contributing to the development and presentation of final client deliverables• Grow and build relationships with key accounts who have been long standing clients of the company• Grow volume and profitability of existing customers with exceptional customer service• Focus on customer satisfaction in existing lanes, and winning new lanes• Work with SalesForce to develop new business and grow current business• Ensure CSRs know perfectly, whats required of us, in secured carrier programs especially• Update customers on status, issues, successes, and follow up after delivery of shipments. Utilize the TMS for shipment details, freight handling requirements, and all customer needs and expectations• Prepare and present items for customer meetings: weekly and quarterly

Sacramento, California Area

• Maintain a consistently high level of customer service to both external and internal customers.• Develop a high level of understanding of the organization's structure, inter-department relationships, regulatory compliance and the company’s policies and procedures.• Coordinate with sales and operations to implement and maintain client standard operating procedures.• Provide day-to-day contact with clients on operational issues.• Coordinate customer service efforts from all offices and departments involved with assigned accounts.• Ensure services are meeting or exceeding customer requirements and are in compliance with ISO procedures.• Ensure that all reports are accurate and distributed on time.

• Assisted customers with questions and problems over the phone and in person• Collect and analyze proposed state projects to determine environmental conditions • Communicate and support findings of environmental studies or proposals to environmental planners• File confidential State Agencies’ records• Manage a team to operate daily projects• Update system database and reorganize data

Bachelor’S Degree, Economics

Associate’S Degree, Business Administration And Management, General