Anthony Diaz Email & Phone Number

Arlington, VA, US

Washington, District Of Columbia, United States

* Redesigned US Federal Application for Student Aid site landing page content* Rewrote all US Federal Student Aid’s Total Permanent Disability correspondence * Audited US Federal Application for Student Aid site UX content for format, style, and language

Vienna, Virginia, United States

• Created clear, concise help and error messaging
• Audited UI messaging to resolve grammatical, style inconsistencies
• Created and applied UX models, such as journey maps or personas
• Collaborated closely with designers, analysts, researchers and product managers

Seattle, Washington, United States

• Supplied UX copy to projects ranging from ad services to fraud prevention
• Collaborated closely with visual designers from project launch to completion
• Drove client leads and revenue growth through streamlined Call Ads UX
• Scripted Seller Verification UI for Facebook Marketplace
• Customized content to project goals, user needs and house style

Seattle, Washington, United States

• Wrote, edited User Guides for NYS Covid-19 Excelsior Pass web portal, mobile apps
• Managed timely content approvals and translations into ten languages

Seattle, Washington, United States

• Audited Wells Fargo Learning 2.0 intranet platform to assess content for retirement or relocation
• Drafted 50+ updated copy decks, applying updated UX strategies
• Presented proposed content changes to stakeholders for approval

Seattle, WA

• Edited AWS technical blogs for content, style, and format
• Simplified overly technical language in consultation with multilingual authors and SMEs
• Managed ambitious AWS publication schedule

Seattle, WA

• Overhauled HR digital Annual Benefits Enrollment pages for 270,000+ employees
• Reworded complex benefit details in clear, concise plain language
• Applied Wells Fargo’s digital brand and style standards and Annual Benefits Enrollment content strategy

AT&T, Bothell, WA, USA

• Researched and mastered DIRECTV Apple TV, Chromecast and Roku OTT interfaces
• Explained highly technical manuals in clear, conversational instructions
• Composed and published Help Center instructions for TV screen/10-foot UI
• Drafted ad video scripts in collaboration with marketing teams

Microsoft Campus, Redmond, WA

• Published weekly, localized ecommerce content for forty international markets
• Coordinated closely with marketing stakeholders
• Resolved process, configuration, workflow issues and change requests rapidly

Expedia.com, Bellevue, WA

• Migrated international lodging data to streamlined UI
• Edited proposed website updates for concision, clarity, and readabilitity

Amazon.com, Seattle, WA

• Composed, edited and published ad content via in-house CMS platform
• Created special content and graphics for premier clients

Seattle, WA

• Tested usability and quality of 1,000+ Android mobile apps
• Requested, tracked and documented app issues via JIRA

Expedia.com, Seattle, WA

• Proofread and edited hotel website content for style, concision, HTML and SEO
• Coordinated updates with international stakeholders

Amazon.com, Seattle, WA

• Created and published persuasive e-commerce content for 500+ mobile apps
• Marked up peer content for HTML, grammar, spelling, style and SEO
• Tested app usability and request bug fixes

Seattle, Washington, United States

• Oversaw ethical review submissions for up to 60 clinical studies at a time, from initial submission to closure
• Prepared, edited, and published study and clinical approval documentation to a dedicated Web Portal

Seattle, Washington, United States

• Conducted journal and internet research related to patient reported outcomes
• Edited research reports for text and content
• Supervised and monitor site outcomes reporting

Seattle, Washington, United States

• Supervised study site safety reporting
• Drafted standard operating procedures, newsletters, site memos and database specifications
• Delivered presentations and workshops on study procedures

• Won election to two three-year terms
• Organized candidate slates supporting successful school building expansion
• Advocated for tenants' rights
• Served on town Charter Commission

• Co-authored (with Margaret Gage and Katrin Verclas), Ottinger Foundation: Funders’ Handbook on Money and Politics
• Researched and reported on 100+ campaign finance reform groups
• Developed detailed knowledge of state, regional, and national reform efforts