Tony Hall Email & Phone Number

Brisbane, Queensland, Australia

Being a successful Network Planner and Scheduler, I collaborate closely with all relevant stakeholders to develop and optimise timetables, shifts and rosters beneficial for all parties. To achieve lasting results in this field, I successfully design, develop and implement process management and innovative ideas, effectively completing the projects related to the future growth and the innovation of organisation.Passionate about improving the performance, I develop skills and knowledge… Show more Being a successful Network Planner and Scheduler, I collaborate closely with all relevant stakeholders to develop and optimise timetables, shifts and rosters beneficial for all parties. To achieve lasting results in this field, I successfully design, develop and implement process management and innovative ideas, effectively completing the projects related to the future growth and the innovation of organisation.Passionate about improving the performance, I develop skills and knowledge through the variety of programs and applications with an objective to improve optimisation, streamlining and automation. Moreover, I deliver direct technical support and the training for software programs. Show less

Brisbane, Queensland, Australia

Being a successful Network Planner, I collaborated closely with all relevant stakeholders to develop and optimise timetables, shifts and rosters beneficial for all parties. To achieve lasting results in this field, I successfully designed, developed and implemented process management and innovative ideas, effectively completing the projects related to the future growth and the innovation of organisation.Passionate about improving the performance, I developed skills and knowledge through… Show more Being a successful Network Planner, I collaborated closely with all relevant stakeholders to develop and optimise timetables, shifts and rosters beneficial for all parties. To achieve lasting results in this field, I successfully designed, developed and implemented process management and innovative ideas, effectively completing the projects related to the future growth and the innovation of organisation.Passionate about improving the performance, I developed skills and knowledge through the variety of programs and applications with an objective to improve optimisation, streamlining and automation. Moreover, I delivered direct technical support and the training for software programs. Key achievements: • Featured at Australian Financial Review’s Top 100 Graduate Employers 2019 (published 14 February, 2019).• Achieved a high distinction (7) grading (completed Semester 1, 2018) by completing a university project on the harmonisation of business processes within the organisation. Show less

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

My commitment as a Customer Value Specialist was to achieve established KPI targets, whilst providing professional and superior service to customers. Equipped with strong interpersonal and analytical skills, I easily identified customer’s needs and requirements in line with the appropriate policies and protocols.Moreover, I successfully delivered high quality customer solutions within required timeframes and in line with high quality standards. To satisfy the customer needs, I acted as… Show more My commitment as a Customer Value Specialist was to achieve established KPI targets, whilst providing professional and superior service to customers. Equipped with strong interpersonal and analytical skills, I easily identified customer’s needs and requirements in line with the appropriate policies and protocols.Moreover, I successfully delivered high quality customer solutions within required timeframes and in line with high quality standards. To satisfy the customer needs, I acted as the focal point of contact for troubleshooting inquiries, helping to successfully identify the cause of the error.Key Achievements: • Cross-skilled into another Department after only six weeks within the organisation. Show less

Brisbane, Queensland, Australia

My success as a Service Supervisor / Checkout Operator was underpinned by my ability to develop practical skills in teamwork, leadership and time management while establishing strong and meaningful relationships between employees and customers.I successfully performed supervisory duties including responding to enquiries, cash handling, customer service, allocation of shift changeovers and reliefs, refunds/exchanges and sales. To ensure accuracy, I undertook transactions with customers… Show more My success as a Service Supervisor / Checkout Operator was underpinned by my ability to develop practical skills in teamwork, leadership and time management while establishing strong and meaningful relationships between employees and customers.I successfully performed supervisory duties including responding to enquiries, cash handling, customer service, allocation of shift changeovers and reliefs, refunds/exchanges and sales. To ensure accuracy, I undertook transactions with customers by using cash registers and efficiently collected payments and issued receipts, refunds, change or tickets.Key Achievements: • Received commendation for five years of service with the organisation. Show less

Master Of Business Process Management

Bachelor Of Business, Management

Majoring in management, finished to completion in February 2016.

Certificate Iv In Business And Diploma Of Business

Received a Certificate IV and Diploma in business.

High School/Secondary Diplomas And Certificates

Also received a Certificate II in Business whilst in high school.