Anthony Janz Email & Phone Number

Piscataway Township, NJ, US

Piscataway Township, NJ, US

Edison, New Jersey, United States

• Strategically led a team of 130 with daily operations across all departments, including Dispatch, OS&D, Inbound, Outbound, Linehaul, Office, and Maintenance increasing overall productivity by 50%.
• Appointed Lead Captain of the Safety Team by Upper Management, overseeing the implementation and enforcement of safety procedures to maintain a secure work environment resulting in 90% less safety incidents.
• Revamped old operational procedures to exceed industry standards resulting in the service center being the top performer in the region with the highest revenue of $150k per day.
• Developed training programs from scratch for new and existing team members, incorporating written and visual materials which decreased the time of the training process by 2 weeks.
• Spearheaded the creation of innovative procedures, spreadsheets, documents, and systems, resulting in a 50% increase in productivity and efficiency.
• Created a software program from scratch specifically for our entire Service Center to use for internal communications, learning and customer service resulting in quicker solutions to team member and customer inquiries.

Edison, New Jersey, United States

• Provided daily reports and communicated internally with Dispatch, Drivers, and Dock Supervisors to establish efficient delivery procedures for customers.
• Created highly detailed and innovative Microsoft Excel spreadsheets to maintain, automate and manage customer shipment and inventory data, custom tailoring each data spreadsheet to optimize scheduling procedures and.
• Developed innovative scheduling procedures, leading to improved efficiency and customer satisfaction resulting in several customers loyalty in making us their primary source for business.
• Implemented my data spreadsheet procedures to other team members workflow resulting in an overall increase in office productivity and efficiency by 95% which resulted in receiving an ‘Outstanding Service Award’ from.
• Maintained excellent daily business communication and relationships with our largest customers.
• Coordinated with businesses and customers to schedule timely delivery of products and LTL shipments, ensuring exceptional customer service.

Edison, NJ

• Ensured uninterrupted operations by proficiently repairing and maintaining computer hardware and software, facilitating swift product and service delivery.
• Established a robust internal network infrastructure, optimizing communication between printers and computers for seamless workflow.
• Demonstrated expertise in diagnosing and repairing a wide array of customer electronics, from PCs and laptops to mobile devices and printers, cultivating extensive knowledge of electronic hardware and software.
• Enhanced device functionality by 50% through adept troubleshooting of software issues on both Mac and Windows Operating Systems.
• Crafted custom PC solutions tailored to customer specifications and budget constraints, ensuring satisfaction and alignment with personal requirements.
• Managed and serviced large format printers, laser and rotary engravers, and vinyl cutters, ensuring their operational efficiency.

Education record

Education record