• Utilized identity and security standards such as SCIM and OCSF to standardize and securely ingest diverse company data into Salesforce CDP, ensuring interoperability and compliance with industry best practices.• Implemented robust data ingestion pipelines in Salesforce Data Cloud, leveraging data streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), identity resolution, and data graphs to unify, transform, and visualize data, enabling scalable harmonization and actionable insights.• Led the creation of advanced UIs and POCs using LWCOSS and React Design System, powered by a Node.js and Express backend, accelerating digital transformation through rapid prototyping.• Designed and developed high-throughput, low-latency Golang APIs to query a Neptune graph database, supporting efficient IAM data correlation and driving data-driven decision-making.• Improved developer productivity by automating scratch org creation and seeding using CumulusCI, transitioning the team from sandbox development to source-driven workflows.• Designed a Jest testing framework to enhance reliability and accelerate release cycles, while reducing toil through Salesforce CLI scripts and RobotFramework for automated regression testing.• Collaborated on a CI/CD pipeline implementation that streamlined deployments, automated testing, standardized code, and provided actionable metrics with static code analysis.• Built scalable apps on Salesforce and open-source Lightning Web Runtime for managing identity lifecycle workflows and developed reusable components with Apex, Aura, LWC, SOQL, and SOSL.• Partnered with BI and Security Research teams to incorporate AI/ML prediction models into governance tools while enhancing internal IAM tools for improved compliance and access control.• Demonstrated expertise in planning, execution, and delivery, leading cross-functional teams to achieve project objectives and improve overall system scalability and performance.

• Collaborated with fellow IAM engineers to deliver an in-house identity and access lifecycle management application which included processes and protocols for SOX and SOC assets following industry standards and best practices• Worked closely with members of different IAM teams to identify gaps in application onboarding and produced a template for intaking requirements for streamlined end-to-end configuration.• With the goal of low-touch onboarding of applications onto our platform in mind, lead the design for an access request form configuration framework that allowed application admins to quickly configure access request forms with clicks and not code• Pioneered the design and development of a feature that would allow select groups of users to pilot interacting with onboarded applications before they became generally available, allowing for application owners and integration teams to do pilot testing against those configurations• Worked closely with product and security UI teams to develop enhancements to user experience with the main focus and impact of reducing support channel requests and improving the overall useability of the app• Designed and Implement Integration APIs with different systems considering salesforce Integration patterns• Identified best practice deficiencies within the data model and addressed them by implementing a convention for ensuring naming, description, and help text fields were present for all objects and fields• Mentored other engineers as well as maintained involvement in several different aspects of the larger project via peer code review. Continuously built synergy between other engineers in the team by way of inclusive designs and project breakdowns

• Extend standard platform functionality to facilitate our user base while constantly streamlining their processes with automation and simplified User Interfaces• Develop custom enterprise tools that leverage business intelligence data and various organizational hierarchy models in alignment with various company initiatives including Account-based selling and master data management both on and off the Salesforce platform• Couple object oriented design principles along with platform-specific best practices such as bulkification and separation of concerns to develop highly scalable and maintainable solutions• Combine a source control-centered workflow with Gearset to achieve a more streamline development process for both our admins and developers• Collaborate with other engineering teams in order to seamlessly integrate Salesforce with various other internal backend systems and develop the appropriate resources to meet business requirements• Lead multiple redesign projects to facilitate expansion including restructuring our internal role hierarchy and a migration from Profiles to a Permission Set based model• Successfully grew several small pilot groups and achieved 100% migration from the classic Salesforce interface over to Lightning• Develop consistent and reusable components to constantly upgrade user experience on the platform. Experienced in both Aura and Lightning Web Components.• Enhance the current Sales Cloud instance with user productivity in mind. Facilitating various different types of sales cycles through clearly defined Lead and Opportunity lifecycles and automation of various steps of sales process.• Configure and maintain the current Service Cloud instance with scalability in mind. Supporting both chat (internal and customer-facing) and Case lifecycle management.• Empower my fellow System Administrator to scale user permissions management though declarative tooling and reusable process modules

• Contributed to the development of products and services, providing feedback and effective marketing ideas to ensure their success• Utilized my expertise of the Salesforce platform to develop clean, optimal, and reusable solutions based on client requirements and environment• Successfully integrated Salesforce with third party systems such as Marketo• Streamlined email deliverability by leveraging data in Salesforce with Marketo VTOKEN velocity scripting• Scheduled data exports using Dataloader CLI and Windows Task Scheduler• Developed workflows, process builder, validation rules and Apex triggers to implement business logic and automate processes• Designed and develop a mechanism for custom record history tracking and historic snapshot reporting• Extended standard Salesforce multi-currency functionality to meet client requirements• Maintained client Salesforce instance and provide support for over 100 users• Performed mass data migrations between Salesforce orgs using Salesforce Dataloader, workbench, as well as other 3rd party DM applications• Utilize batch processing and scheduling to perform periodic manipulation of the data per client specifications