An expert in bridging the gap between technology and business strategy. With a wealth of experience in both technical and leadership roles, I help organisations optimise their technology investments, design efficient systems, and drive digital transformation. Whether it's ensuring seamless operations or defining the future vision of you company, I work with any business looking to stay ahead of the curve..My focus is:- Business Architecture- Enterprise Architecture- Target Operating Model- TCO Modelling- RFP Planning and support- Incident Response Planning- Post Incident ReviewsClients I've worked with include:- Delta Insurance International- Aerotruth- Community Living- Ronald McDonald House Charities- Downing Prevention Auckland- Community Living- Winsborough- Research Review- Portainer.io

As a speaker on the importance of embracing change, the role of mindset in success, and the benefits of tech, I inspire audiences to take action. With rave reviews from events like ITSMF NZ, IT Architecture Forum, and ITx Rutherford, I am the speaker for companies ready to stay ahead of the curve.My thought-provoking topics dive into the relationship between ITSM and enterprise architecture, the impact of culture on business success, the future of work through technology, and the importance of promoting risk-taking in organisational culture."

Biz Bytes, the entertaining and straightforward podcast that breaks down the game-changing effects of technology on business. Tune in for long-form chats with top-notch business owners and tech experts who give authentic perspectives on what's critical for a smart, future-proof technology strategy now and ahead.Listen at https://targetstate.co.nz/resources/biz-bytes-podcast

Engaging and consulting with customers to help ensure that Business outcomes are identified and the right solutions are delivered.

The Robots Are Coming, and it couldn't happen soon enough. With our unique approach, we help you to map your processes using our proprietary model which shows you where your business is least efficient. Then we help you build the business case for automation in a few easy steps.Our goal is to supplement, not replace, your staff. enabling greater productivity and helping New Zealand companies to compete more effectively.

Supporting business leaders in implementing a COBIT risk management framework by providing support to identify risks in their business, and design, implement and monitor controls to ensure they operate within the risk appetite

Engaging and consulting across the business to help ensure that Business outcomes are facilitated by Technology and the right solutions are delivered. Domain specialities include: Marketing, Intelligent Automation, Call Centre, Legal, HR, Process Improvement, and Loyalty Project experience includes AML, CFT, FATCA, AI, RPA, and cards & payments

Partnering with business units helping them be good with technology.

Leading a team of experts across two regions who delivered first and second line operational support, supporting the ongoing success of our organisation.

I was accountable for the development, delivery and management of the organisations IT incident process, providing aspects of Major Incident Management and worked with our business partners to ensure their needs were understood and met.

Responsible for driving efficiency in the department by delivering industry leading, ITIL aligned process improvements, quality reporting and Incident Management.

Providing first level operational support for IT issues, ensuring the successful day to day operations of the organisation.