I managed all of our mid-market accounts, which ranged from $10M in revenue to >$200M in revenue. In total, there were 10 accounts with 125-140 individuals. My primary responsibilities with the accounts included:Process implementation for C-suite executivesLiaison between account POCs and PrialtoUpsells and new members sellsOnboarding all new executivesTraining of executives and their assigned assistantsCritical thinking and problem solving on a daily basisWithin the company of Prialto, I was also involved with a number of assignments, including:Leading trainings for the individuals who managed our SMB accountsManagement training for our SMB Engagement ManagersSalesforce reporting and data management - Including revenue tracking, Sales and Service dashboards, and much moreCreation of SOPs and KPIs for the Engagement ManagersIdentification of new target markets and revenue streamsCreation and testing of internal toolsLeading company-wide trainings for our ~200 assistants, and corporate team 2x a month

Responsibilities include community COVID-19 sample collections, and processing of K-12 voluntary weekly screening tests for students in OHA Regions 3, 5, and 7, which includes all southern and central Oregon.

Live streamed and broadcasted our collegiate sporting events (e.g., basketball, baseball and volleyball), planned community and college events (e.g., fundraisers), donor acquisitions and performed various marketing duties assigned by the AD.Managed a team of 6 students who organized events, and managed our teams social media accounts.

Responsible for unloading trucks, sorting and scanning packages, loading delivery rucks and assisting driver's on deliveries during peak time.

- Managed six employees across sales, marketing, hardware, and shipping.- Spearheaded subscription service launch, revolutionizing revenue streams while directing cross-functional teams in sales, marketing, and logistics.- Orchestrated operational strategies, driving efficiency across departments and fostering a culture of continuous improvement and measurable outcomes.- Pioneered strategic initiatives, aligning company vision with market trends, resulting in enhanced competitive positioning and sustainable growth.- Cultivated synergy among diverse teams, optimizing interdepartmental communication and streamlining processes for heightened productivity.- Leveraged data-driven insights to refine operational workflows, identify growth opportunities, and implement cost-effective solutions.- Implemented a subscription service, new website, and hired our first subscription sales associate. Promoted from Operations Manager after 6 months.

- Focused on productivity and business decisions across various departments.- Drove productivity enhancements across departments, implementing strategic business decisions that led to measurable improvements in operational efficiency.

Worked closely with the head of the department to implement new procedures, assisted with product development and implementation, managed the entire collections department and much more. Accomplishments:-Top 3 in volume of tickets solved month after month-Leading the way in the development of a collections department-Employee of the month 3x (Customer Success department) -Added extra work of selling previously cancelled accounts and have finished top 5 in MRR 6 months in a row (Jun '15 - Dec '15) Efficiencies:-Consistently involved in operations for our Product, Retention and Customer Success Departments-Very skilled in the use of Zendesk and Zuora: reporting, processing, best practices, etc. -Moderate skill in Excel and Salesforce: reporting, leads & opportunities, general excel functions (ex. VLOOKUP), etc.-Excellent problem-solving strategies: abstraction, lateral thinking and reduction.

This was a cold-calls sales position, which led me into a position created for me and one other rep up-selling new products to existing clients. Accomplishments:-100+ cold-calls daily-Gym rat (hardest worker in Dec)-Hit sales quotas

Started as a dishwasher and worked my way up to serving and then corporate. Duties included: Serving in the restaurant, running the merchandise room and cash register downstairs, helping prep food before opening, washing dishes, and assisting the bartenders with glassware and food orders.

Responsible for keeping our shipping warehouse in working order, packing, and shipping orders all across the World, taking inventory and other miscellaneous tasks.Managed a team of two fulfillment workers. Helped take this section of the company from 1.2 million to 3.2 million in less than 9 months by introducing new procedures, marketing strategies and laborers.

Worked as an assistant for the President of Rogue Ales, as well as the Head of Sales. I would run small errands, proofread letters to distributors, maintain our contacts in our sales database and maintain files for our distributors. While in this job I also performed many other duties such as:- Worked directly for the president of the company- Worked with the owner, Jack Joyce on small tasks- Worked with the head of our sales team on special orders to distributors- Worked various festivals around the state where Rogue was being offered

In the Financial Department I was required to input information into the school computer system and assist students with general financial issues.In the Counseling Department I assisted students with information on how to enter college, GED programs and with miscellaneous other questions about the college. Also, I set appointments and took phone calls for the department.