Anthony Martinez Email and Phone Number
Anthony Martinez work email
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Anthony Martinez personal email
As a Lead Customer Experience Specialist at Florida Power & Light, I apply my Lean Six Sigma skills and industry knowledge to optimize the efficiency and effectiveness of various key customer service functions. I have nearly 7 comprehensive years of experience in the energy sector, working for NextEra and its subsidiary Florida Power & Light Company in different roles, such as Project Manager, Regulatory Compliance Analyst, and Process Improvement Specialist. With the use of my customer service management, training, and service quality skills, I have successfully led and supported multiple large-scale transformative projects, such as redesigning customer channels, introducing processes that optimize business functions, and leading system enhancements and user adoption. I have also obtained both a Lean Six Sigma Yellow Belt and Green Belt certification from NextEra Energy, Inc. Altogether, my aspiration is to help FPL achieve one of its most critical goals: meet our customers when and where they want to be met.
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Lead Customer Experience Specialist, Power Delivery ExperienceFlorida Power & Light May 2024 - PresentJuno Beach, Florida, United States -
Senior Customer Experience SpecialistEverbright Oct 2023 - May 2024West Palm Beach, Florida, United States -
Senior Customer Experience Specialist, Investor ExperienceNextera Energy, Inc. Mar 2023 - Oct 2023Juno Beach, Florida, United States -
Customer Experience Specialist, Power Delivery ExperienceFlorida Power & Light Company Apr 2022 - Mar 2023 -
Associate Project Manager, Customer Service Outsource OperationsFlorida Power & Light Company Jul 2021 - Apr 2022 -
Regulatory Resolution AnalystFlorida Power & Light Company Oct 2020 - Jul 2021 -
Customer Service Team LeadFlorida Power & Light Company Nov 2017 - Oct 2020
Anthony Martinez Education Details
Frequently Asked Questions about Anthony Martinez
What company does Anthony Martinez work for?
Anthony Martinez works for Florida Power & Light
What is Anthony Martinez's role at the current company?
Anthony Martinez's current role is Lead Customer Experience Specialist at Florida Power & Light.
What is Anthony Martinez's email address?
Anthony Martinez's email address is an****@****fpl.com
What schools did Anthony Martinez attend?
Anthony Martinez attended Florida International University - College Of Business.
Who are Anthony Martinez's colleagues?
Anthony Martinez's colleagues are Sean Fletcher, Dirk Dirk, Joe Riddle, Brad Fromm, Gary Fisher, Carlos Gonzalez, James Baggett.
Not the Anthony Martinez you were looking for?
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1divinestoneworks.net
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Anthony Martinez
Business Resiliency | Disaster Recovery | Pm | Lean Six Sigma | Machine Learning | Digital Fraud MitigationLittleton, Co3msn.com, ttec.nl, ttec.com2 +172080XXXXX
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2acronym.com, gmail.com
1 +160232XXXXX
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Anthony Martinez
Atlanta, Ga8coca-cola.com, gmail.com, gmail.com, coca-colacompany.com, yunustextile.com, mpg.com, sertasimmons.com, coca-cola.com1 (800) 5XXXXXXX
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