Accomplished and results-oriented Executive at Premier Restoration Hawaii with 17+ years of experience providing cutting-edge solutions and driving companies to achieve profitable growth in the property restoration industry. As an experienced professional, I'm passionate about developing and implementing new procedures and technologies to improve employees' performance, enhance operational efficiency, reduce costs and exceed clients' expectations. My style of leadership is unique as it is about people and processes. I have a proven track record of success coaching and mentoring team members on existing and emerging property restoration methods and technologies. My passion for training and development within the industry is exceptional. On a particular occasion, I flooded my house to provide a real-world training opportunity for my team members. I possess sound knowledge of fire, water, and mold restoration processes and procedures. My team building and customer service skills have helped me contribute tremendously toward the success of Premier Restoration Hawaii. My ability to thrive in a fast-paced environment and work to complete projects quickly and efficiently has earned me multiple recognition, including IICRC Master Fire Restorer and IICRC Master Water Restorer. Besides optimizing company performance by over 50% as a Chief Commercial Officer at Premier Restoration Hawaii, I received many accolades for completing several projects, including Sciences Institute Infrared Thermographer and Linder's health institute critical care contractor. My career successes range from leading a top-performing team to reconstruct and restore residential and commercial properties at Maui Fire & Flood to delivering effective emergency mitigation solutions to business and residential clients at Coach's Catastrophe Cleaning & Restoration Services. My core competencies include Water Damage Restoration, Fire Restoration, Mold Remediation, Leak Detection & Location, Indoor Air Quality Analysis, Property Insurance Claim, Construction Consultation, Project Management, Safety Control & Management, Strategic Planning & Direction, System Implementation, Measurement & Estimation. My top-notch technology skills include Xactimate, Dash & Luxor, Matterport, MS Office Suite, Power BI, Quickbooks, and other financial software. I am a natural problem solver and solution-driven leader who has excelled at building long term relationships with clients and succeeded at employing best business practices that improve efficiency and reduce operating costs.Let’s get connected!