Anthony Piette Email & Phone Number

Belgium

Paris, Île-de-France, FR

• Lead an innovative, growth-focused strategy for the BENELUX. Drive revenue across all segments, from B2B to Leisure, with full ownership. Develop and execute dynamic commercial strategies in line with our vision.
• Achieve revenue targets with profitability accountability
• Analyzing the market and awareness of latest developments
• Lead innovative product implementation for market differentiation
• Meet needs of strategic B2B clients, fostering long-term relationships
• Cultivate partnerships to expand market presence and opportunities

Ghent, BE

• 🔥Best moment ever: 4 consecutive quarters of smashing targets and hitting gross churn year target with 6.1% on a 7.2% target 🔥Leading the Enterprise EMEA segment by driving forward the vision, expectations and.
• Fostering a customer centric, people first team culture ( Leading two leaders, the Principal CSM’s and team of in total 16 FTE)
• Set forward an ENT EMEA-specific way of working, aligned with the globalexpectations
• Being a senior leader point of contact for the largest and most strategic customers in EMEA
• Responsible for interlocked alignment with my Sales counterpart, includingdriving that behavior with my leaders and CSMs
• Drive a management culture of inclusion and professionalgrowth

Ghent, BE

🔥Best moment ever: Global Accounts team (7 FTE) win to achieve best ever Year performance with a churn rate <3% and net retention 121% for our top 30 Fortune 500 customers with > 400k ARR! 🔥Responsible for leading a team of Principal and Senior Customer Success Managers focusing on Showpad’s Key Accounts (Fortune 500 companies). With presence in all.

Ghent, BE

🔥Best moment ever: Sub 1% churn and 123% net retention for my 1st year inSaaS while establishing new ways of working as dedicated account team for our global enterprise customers 🔥Managing own book of business consisting of enterprise Global customers, over different key industries, ensuring they get so much value out of Showpad, they can't live without.

Vilvoorde, BE

Development and implementation of strategic plans for the profitable growth of the retail network with over 35 own Travel Shops. Rationalizing the shop geo footprint and launching new partnership retail models appealing to a comtemporary customer.Implement the annual business plan and budget, with clear sales and profit targetsSteer, motivate and re-direct.

GB

Best moment ever: launched own branded products in the long haul destinations from 1 unit to 5 units in two years 🔥Defining and executing a sustainable growth strategy, driving the Group, to a shared, exclusive and commercially attractive differentiated portfolio for all long haul destinations.Steer and coach a global team of strategic project and.

GB

Best moment ever: launching one international premium brand Signature in Germany, UK, The Netherlands, France and the Nordics 🔥Defining and executing the international product & destination strategy for Long Haul & Premium with focus on own branded products expansion. Managing the international Premium portfolio strategy for the Group. Including following.

GB

Best moment ever: launch of the Pegase brand in the Neckermann shops with significant impact on the end-to-end margin 🔥Carve-out of stand-alone business unit for the high-end brand Pegase within Thomas Cook Belgium. Including managing a team of 11 FTE: contact center, sales & retail, marketing, e-commerce and category management.

Oostende, BE

Best moment ever: Creation and launch of a Virtual Customer Service Center with the two callcenters and the Jetaircenter retail network. Delivering customer delight, resource savings, and a new collaborative mindset between all departments involved 🔥Lead and manage multichannel Customer Service operations for all TUI Benelux brands. Launch of NPS and.

Oostende, BE

Best moment ever: building strategic relationships and exclusive commission deals with 3th party travel agencies that delivered a selective network and increased profitability to all parties involved 🔥Defining, develop and execute omni-Channel strategy for Jetair, Jetairfly and VIP SelectionDevelopment of key account management in retailDrive training.

Hannover, Lower Saxony, DE

Best moment ever: Signing a strategic deal with Voyage hotels for Tui while braking the year-long exclusivity of the main competitor. Major impact on growth of market share in Turkish Riviera for TUI 🔥Responsable for purchase of hotelbeds in Europe, Africa and Latam for the Western Europe part of TUI Travel PLC. Including France, The Netherlands and Belgium.

Oostende, BE

Best moment ever: Successful launch of Jamaica charter programme for Belgium and the Netherlands, negotiating full destination set-up with hotels, incoming agency and flight deals 🔥End responsability for the product mix and brochure production for Canary Islands, and the Caribbean destinations. Negotiations with preferred partners on guarantees.

Oostende, BE

Optimizing hotel bed capacity, negotiation of extra beds with important hotel partners, administrative follow-up of reservations and dealing with B2B overbooking reservations.

Growth Through Innovation Programme

Executive Development Programme - Middle Manager

Executive Education, Digital Leadership Summer School

Change Fundamentals, Change Management

Masterclass Digital Marketing, Retail Management

Group-Wide 2-Year Leadership Program For High-Potential Management Of The Tui Group

Coaching And Managing Sales Teams

Diploma De La Camara De Madrid, Espanol De Negocios (Marketing)

Romaanse Filologie

Economie-Moderne Talen