Anthony Cruz Email & Phone Number

Costa Mesa, California, United States

Chicago, Illinois

Home Specialty Marketing - Payment Solutions

Bentonville, Arkansas / Puerto Rico

Assistant Vice President of Marketing, Sam's Club Credit Portfolio.

South Central Region

• I drive application volume to meet/exceed goals - measured as a percent increase to Op Plan.
• I provide excellent client service by offering support, training, motivation, and any assistance with issues that stores/customers may have.
• I enhance the implementation of in-store marketing programs and reaffirm any messages or plans set by the territory or district teams.
• I develop credit awareness programs with Store/District/ Territory Management.
• I audit signage, completed applications, retention requirements, and point of sale material for compliance purposes and communicate issues accordingly.
• I compile and present results of on-going credit programs… then create a plan of action to further grow, continue the trend of, or course correct processes towards a mutual goal.

Central Midwest Region

• I drive application volume to meet/exceed goals - measured as a percent increase to Op Plan.
• I provide excellent client service by offering support, training, motivation, and any assistance with issues that stores/customers may have.
• I enhance the implementation of in-store marketing programs and reaffirm any messages or plans set by the territory or district teams.
• I develop credit awareness programs with Store/District/ Territory Management.
• I audit signage, completed applications, retention requirements, and point of sale material for compliance purposes and communicate issues accordingly.
• I compile and present results of on-going credit programs… then create a plan of action to further grow, continue the trend of, or course correct processes towards a mutual goal.

Kingman, Arizona

• I have increased the Customer Satisfaction Index score by 4% year over year.
• I have increased Animal Care by 28% year over year.
• I have increased Average Transaction by 8% year over year.
• I oversee the daily operation and manage all aspects of the business to ensure that it meets profitability projections.
• I effectively market the store and its products/services to the community.
• I am responsible for coaching, managing, and training associates and managers to peak levels of productivity, efficiency, and teamwork while encouraging an atmosphere of fun, accomplishment, ingenuity, and development.

• I was number one in the region for Revenue to Budget FY ‘07.
• I was the winner of the 2010 “Achievers Contest” for sales excellence.
• I had the number one computer department in sales and attachment in the entire company resulting in winning a trip to the Best Buy Seattle Summit. We also maintained the number one spot in service plan attachment in.
• I have grand opened two Best Buy stores in my career.
• I was one of the first Best Buy Mobile Store Manager in District 92 (Chicago)
• I implemented and helped create new training programs, sales tracking, and employee development planning for Best Buy Mobile.

• I was solely responsible for all products leaving and entering the store.
• I was responsible for the store’s annual Physical Inventory
• I was responsible for implementing and enforcing all Loss Prevention processes.

Peotone, Illinois

• I was responsible for all customer deliveries.
• I was responsible for all shipping and receiving process for new product.
• I was responsible for customer billing and payment collections at time of delivery.

Groton, Connecticut

• I was Certified through Lockheed and Martin as a fiber optic routing technician for the AN BQQ-5 Echo Sonar System on a nuclear Fast Attack Submarine
• I was a SONAR operator and a division leader.
• I was certified as a Quality Assurance Inspector in the US NAVY.
• I held a Top Secret clearance.

Business Administration, Management And Operations

Human Resources Management And Services

Fiber Optic Routing / Computer Trouble Shooting, Navy Bqq-5E Sonar System, Certified

Fiber Optic Routing and Networking for computer off the Shelf Sonar Systems.