• Results-driven, senior engineering leader offering impeccable record of success in delivering cutting- edge technologies, end-to-end integration accountability and big-picture deployment for clients.• Take-charge leader with innate ability to assess situations, determine key issues and change direction when circumstances warrant.• Specialist in building strong customer relationships and loyalty within highly competitive telecom industry. • Creative problem-solver with reputation for consistently managing cutting-edge technology platforms and methodologies.• Performance accelerator who coaxes the best from team members and clients alike.• Empowering solutions manager who seizes opportunities, drives positive change, builds consensus, improves customer satisfaction, reduces operating costs and executes plans for customers.• Experienced, integration expert with extensive knowledge of applications, hardware and quality testing who “gets paid to play” in this specialized arena. Core Competencies• Unified Communications (UC/UCaaS)• Empirix EXMS/Intellisight • ITIL• IP Multimedia Subsystem (IMS) Technology Expertise• Strong VoIP/SIP Protocol Knowledge• Extensive Troubleshooting Skills• FMC/VCC• Integration specialist in multi vendor environments• Contract Negotiations• Technology Implementation• Training Workshop Development• SS7• Team Leadership/Motivation• PacketCable • Performance Optimization• Technical Team Management• Testing & Evaluation• Process Improvement and Re-engineering