Antoinette Wright Email & Phone Number

San Antonio, Texas Area

• Configure, test and securely package Dell R440 servers to support Cyber Protection Teams (CPT) operations & the Cyberspace Vulnerability Assessment/Hunter (CVA/H) weapon system.● Installing, configuring, troubleshooting and maintaining server/sensor configurations to ensure data confidentiality, integrity, and availability.● Assisted in testing the compatibility of future server images to assess future compatibility hardware upgrades.● Performed system maintenance duties such as system backups and file restoration from both disk and tape backups.● Responsible for all day to day Server/sensor activities, end user requests, racking of equipment, cabling and labeling, decommissioning of systems, system tracking and documentation and documentation updates.● Troubleshoot server hardware issues such as boot problems, blue screens, raid controller issues, source application performance problems and determine root-cause of hardware resource constraints; remediate issues and engineer global solution to prevent recurrence

San Antonio, Texas

Great Lakes, Illinois

North Chicago, Illinois

Wiesbaden Area, Germany

● Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.● Manually installing over 500 cisco switches to replace outdated Brocade switches across a military installation.● Maintaining, modifying and creating over 5000 objects in Active Directory and/or Database as well maintain the objects to the DOD 8570 compliance.● Reimaging over 1000 brand new and/ or non-effective computers i.e. (DELL, Lenovo, Compaq and Hewlett-Packard) and installing requested programs.● Troubleshooting and installing over 200 local and/or multi-functional printers.● Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.● Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Fort Hood, Texas

• Responsible for installation, operation, and performs unit level maintenance on multi-functional/multi-user information processing systems.• Operates and performs Preventive Maintenance Checks and Services on assigned vehicles.• Controlled classified information and Materials of Security.