Worked in several projects, mainly in the Energy & Resources, Public Sector, Retail and Technology, Media and Telecommunications industries: - Energy & Resources:i) Team Leader in a process mapping project using ARIS; Preparation of a training course for the client in the scope of process management and use of ARIS tool;ii) Redefinition of operational and maintenance processes of an Angolan Company; Design of processes (process mapping), procedures and templates supporting the operations, maintenance, and health, safety & environment management of the Combined Cycle Power Plant; - Public Sector:i) Redesign of the Integrated Management System, aiming at total coverage, integration and development of processes in its areas of activity; - Retail:i) Definition of the Retributive policy according to the analysis of the current policy, the internal equity and the external competitiveness; Development of a Retributive Policy Manual including future compensation packs and retributive grades; Analysis and development of job descriptions; - Technology, Media and Telecommunications:i) Execution of the Compliance Report of the Strategic Project and Investment Obligations in Independent Production; Execution of the Diagnostic Report of the Information Department (Television and Radio) as well as the Human Resources Department.

Products, Services, Utilities & Resources, Strategy & Operations