Antony Conway Email & Phone Number

Greater Manchester, England, United Kingdom

Manchester, England, United Kingdom

Manchester Chancery Place And Spinningfields

At Landmark, we understand that great businesses need great places to work. And we know this isn’t just about bricks and mortar, furniture and technology. It’s about creating a professional experience that reflects your success, and a place you can call home. We’re proud of our workspaces – and we know you will be too. With your best foot forward, you’ll feel ready to take on every challenge and opportunity your working day has to offer. Something that only comes when every detail has been considered and your every need anticipated.

Fountain Street, Manchester Airport, King St & Pall Mall Court

Started as Community Office Manager for one centre and was promoted Aug 16 and now responsible for running two Regus city centre offices• Sales - conduct sales tours to prospective clients and creative upsell techniques to current clients• Account Management - for existing and virtual clients, transitioning clients in/out of the offices and own issues until resolution• Management - Provide support, guidance and development opportunities to Customer Services Representatives• Billing - carry out monthly billing and debt collection• Communication - created social media engagement through social media (Twitter) and produced monthly newsletter which has been rolled out to other Regus centres• Professional and aim to lead by example – create high customer service standards• Office Maintenance - responsible for the improvement of the offices

Manchester, United Kingdom

Regus and its brands (HQ and Regus Express) provide serviced offices, virtual offices, meeting rooms, and videoconferencing to clients on a contract basis. The Company operates in 99 countries with almost 1,500 business centers, making it the world's largest provider of flexible workspace.• Main point of contact for all clients and visitors, providing a professional and friendly service as well as delivering an exceptional first impression• Managing meeting rooms - setting rooms as per clients requests• First point of contact for IT and communication issues• Stock control and ordering equipment and supplies

Stratford Upon Avon

The Arden underwent total refurbishment in 2009/10 and I was tasked with improving the fine dining brasserie reputation • Manager for the front of house team and responsible for 30 staff• Delivered training to improve product knowledge, customer service experience and company procedures• Carried out HR duties such as recruitment, appraisals and payroll• Responsible for the food and beverage P&L • Greatly improved service and quality standards • Increased return custom and built rapport with local market

Stratford Upon Avon, Torquay, Brighton, Oxford

Barceló opened a new 200 bedroom property and 120 cover restaurant at Walton Hall. • Responsible for overseeing the day to day operations of the 2AA Rosette restaurant • HR duties included processing payroll and controlling expenses • Used my extensive product knowledge to identify customer requirements to enhance their experience and maximise sales• Performed a hands-on role to ensure the delivery of exceptional customer service and the highest level of performance from every member of the team and to meet/exceed targets.

Warwick

• Responsible for all staff in the hotel and operations within the hotel• Accountable for the Hotel P&L, all departments• Hosted weddings and events• Accountable for health and safety legislation compliance

Penrith, Bristol And Fareham