Who is Anu Dudhat? Overview
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Anu Dudhat is listed as Co-Founder at Propel CS, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at syndigo.com and a matched LinkedIn profile for Anu Dudhat.
Anu Dudhat previously worked as Associate Director, Customer Success at Syndigo and Member at Leap.Club. Anu Dudhat holds Diploma Of Education, Diploma In Global Business from Saïd Business School, University Of Oxford.
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{first}.{last}@syndigo.com
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Profile bio
About Anu Dudhat
“Customer Success is my passion!” Recognized as a Top 100 Customer Success Strategist worldwide, I’m an active member of the Customer Success community. My focus is on helping B2B SaaS companies build growth strategies with Customer Success as the core pillar for sustainable business growth.My career journey began at "iMocha", where I set up the Customer Success Practice from the ground up. I played a pivotal role in driving exponential growth, which included closing our first $100K enterprise deal through CS efforts and boosting CS adoption, advocacy, and upsells.Currently, I am Director of Customer Success at Syndigo, where I lead the creation and growth of the India-based Customer Success team. I manage the "English-Speaking Pod" for Syndigo's international business, focusing on customer success throughout the entire journey—onboarding, adoption, renewals, and overall value realization. My role includes collaborating with C-suite stakeholders to ensure customer satisfaction and build long-term advocates.I previously worked with CustomerSuccessBox(CSB), assisting over 100 B2B SaaS companies in defining and implementing Customer Success strategies. I worked closely with VPs, CROs, and Directors, implementing scalable solutions and robust processes in Customer Onboarding, Risk Management, Advocacy, and Business Reviews. This experience has given me a deep understanding of the unique challenges faced by high-growth companies and the importance of scalable CS practices.Customer Marketing is another passion of mine, as it plays a crucial role in reducing customer acquisition costs (CAC). A few of my accomplishments include driving customer advocacy through case studies, testimonials, and reviews, helping make CSB the #1 platform on G2, launching the CSM Certification Program, and creating various customer-focused content such as webinars, blogs, and e-books.At Syndigo, my primary areas of focus include: - Customer Experience & Success: Leading cross-functional collaboration to ensure our customers achieve desired outcomes and realize value from Syndigo’s enterprise products. - Team Leadership: Managing and mentoring the "English-Speaking Pod" team, ensuring high performance, professional growth, and development. - Revenue Ownership: Owning the recurring revenue stream for my team, driving renewals, ensuring product adoption, and minimizing churn while creating referable customers. - Strategic Collaboration: Aligning internal teams to deliver complex enterprise solutions, ensuring seamless implementation and customer satisfaction.
Listed skills include Business Development, Leadership, Sales, Marketing, and 19 others.
Current workplace
Anu Dudhat's current company
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Propel Cs
Website
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10 roles
Anu Dudhat work experience
A career timeline built from the work history available for this profile.
Associate Director, Customer Success
CurrentAs Director of Customer Success at Syndigo, I lead and orchestrate the customer experience for our international enterprise product suite, driving collaboration across teams and managing key stakeholder relationships to deliver exceptional outcomes. Key Responsibilities: Customer Experience & Success: - Oversee the full customer journey to ensure.
Dec 2021 - Present
Co-Founder
CurrentPropel CS is a passionate endeavor by two seasoned Customer Success leaders, Nilesh Chhajed and Anu Dudhat, dedicated to sharing our knowledge to B2B SaaS founders in best possible ways to establish and scale their Customer Success operations to achieve their Net Revenue Retention (NRR) goals.Our biweekly newsletters delves into critical CS challenges and.
Oct 2023 - Present
Member
Current
Feb 2022 - Present
Head Of Customer Success
My love for CS made me join the CSB, where I am not only setting up CS practice for our customers but also working with various VPs, SVPs, Directors, CROs to drive their CS strategies & implement all of them via the CS platform (CSB). My job is to make our own processes so strong & impressive as customers are always looking up to us:) Trust me, that is a.
Aug 2020 - Dec 2021
Product Manager
Mar 2020 - Jul 2020
Customer Success Manager
Jun 2019 - Feb 2020
Customer Success Manager
At Interview Mocha, I work to ensure we continuously assist our customers to hire job-fit candidates & take unbiased, data-driven hiring decisions. One of my key focus areas is to be agile and nimble in the ways we plan and execute for our customers & overall Customer Success Team. The goal is to increase LTV & decrease the CAC. My role specifically.
Dec 2016 - Jun 2019
Head Of Business Development
Anees Classes
I run Business Development @ Anees Classes. My primarily responsibility includes:1) Look after the business alliances and collaborations.2) Formulate Go to Market and Sales Strategy 3) Meet Human Resource objectives by Recruiting, Orienting, Training, Assigning, Scheduling, Coaching, Counseling, and Disciplining my sales team.4) Representing Anees Classes.
May 2016 - Dec 2016
Aptitude Trainer
Anees Classes
I was an Aptitude Trainer at Anees Classes. It has been Education Service Provider to thousands of students for over 28 years. Having catered to the needs of hundreds of students, Anees classes has left a visible mark in the field of education by preparing over 350 students for India’s premier defence institute.
Dec 2015 - May 2016
2 education records
Anu Dudhat education
Diploma Of Education, Diploma In Global Business
Saïd Business School, University Of Oxford
Bachelor Of Technology - Btech, Electrical Engineering
Savitribai Phule Pune University
FAQ
Frequently asked questions about Anu Dudhat
Quick answers generated from the profile data available on this page.
What company does Anu Dudhat work for?
Anu Dudhat works for Propel CS.
What is Anu Dudhat's role at Propel CS?
Anu Dudhat is listed as Co-Founder at Propel CS.
What is Anu Dudhat's email address?
AeroLeads has found 1 work email signal at @syndigo.com for Anu Dudhat at Propel CS.
Where is Anu Dudhat based?
Anu Dudhat is based in London Area, United Kingdom, United Kingdom while working with Propel CS.
What companies has Anu Dudhat worked for?
Anu Dudhat has worked for Propel Cs, Syndigo, Leap.Club, Customersuccessbox, and Interview Mocha.
How can I contact Anu Dudhat?
You can use AeroLeads to view verified contact signals for Anu Dudhat at Propel CS, including work email, phone, and LinkedIn data when available.
What schools did Anu Dudhat attend?
Anu Dudhat holds Diploma Of Education, Diploma In Global Business from Saïd Business School, University Of Oxford.
What skills is Anu Dudhat known for?
Anu Dudhat is listed with skills including Business Development, Leadership, Sales, Marketing, Management, Entrepreneurship, Customer Service, and Team Management.
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