Anup Jacob Email & Phone Number

Business-aware and technically adept project management professional for 12+ years, along with consulting and agency background, managing large-scale high-impact technology transformation and change management projects in the retail, leisure, hospitality, consumer product goods, financial services and ed-tech sectors. Transformed client’s MarTech operations with the implementation of Loyalty programme and an omnichannel platform, improving their customers’ experience. Scaled a platform that helped 6 million+ COVID-distressed people. Set up digital CPG retail operations with B2B FS; and migrated data & integrated ERP, contributing 19% to the business’s top line; and upgraded their infrastructure, reducing operational cost by 68%My diverse experiences of leading special projects using agile and hybrid project management methodologies to usher in digital transformation include setting up a technology platform for providing consumer products to retailers with financing options for a retail-tech startup and transforming public outreach of traditional organizations and their leaders in the third sector to a hybrid form with a digital backbone as part of a strategy consulting company and digital agency. These experiences have honed my skills in project planning and execution from initiation to closing with managing communication, change and stakeholders in a fast-paced, ambiguous environment. It is further backed by my experience in a global IT services delivery company for Forbes 500 companies, where I reduced the operational cost by 68%, and in running one of the earlier ed-tech startups in India, where I designed and operationalized new products. This is in addition to my quick grasp of ever-evolving technology apps and tools to achieve consistent quick-paced value-driven results.#ProjectManagement, #ChangeManagement, #Agile, #BusinessProcessImprovement, #DigitialExperience, #DigitalTransformation, #Technology, #BusinessAnalyticsIt is a successful digital transformation when it is a successful digital experience for customers and a great project experience for stakeholders/clients.I am proud of using technology to connect COVID-distressed people with volunteers and benefactors. It meant creating processes enabled by technology to coordinate 100T+ participants using a hybrid system of digital and telephonic systems, impacting 6 million+ people. One of the largest COVID-related non-governmental interventions in a state in India. #WhatInspiresMe

Listed skills include Air Force, Consulting, Itil, Hal, and 15 others.