The Transportation Manager for the Kingdom’s Fleet and Line Haul is responsible for overseeing the entire transportation network within the kingdom, focusing on fleet management, line haul operations, and ensuring that goods are transported efficiently, cost-effectively, and safely.This role will involve managing a fleet of vehicles, optimizing transportation routes, ensuring compliance with regulations, and supervising both in-house and third-party transportation operations to support… Show more The Transportation Manager for the Kingdom’s Fleet and Line Haul is responsible for overseeing the entire transportation network within the kingdom, focusing on fleet management, line haul operations, and ensuring that goods are transported efficiently, cost-effectively, and safely.This role will involve managing a fleet of vehicles, optimizing transportation routes, ensuring compliance with regulations, and supervising both in-house and third-party transportation operations to support supply chain activities.Fleet Management:Oversee the operation and maintenance of the entire fleet of vehicles, ensuring that they are in optimal working condition.Develop and implement preventative maintenance schedules for all vehicles, reducing downtime and repair costs.Ensure compliance with all safety, environmental, and regulatory standards related to fleet operations.Manage fuel consumption, driver performance, and vehicle cost efficiency.Coordinate the acquisition and disposal of vehicles as needed.Line Haul Operations:Supervise and coordinate line haul operations to ensure timely and cost-effective transportation of goods.Develop efficient transportation routes and schedules that minimize costs and maximize efficiency.Monitor line haul activities to ensure compliance with delivery timelines and quality standards.Address operational issues such as delays, accidents, and service interruptions. Show less

Assisted Regional Operations Manager by managing day to day Operations including Dispatching, Segregation, Receiving, Inventory management and Reports.Maintain and improve the ground operations performance with supervisors & assistants in terms of Inbound, Outbound, Handling and all related aspects to comply with the company quality of service standards and Measures.Creating adequate team structure and managing various operational teams.Scaling the team and the processes… Show more Assisted Regional Operations Manager by managing day to day Operations including Dispatching, Segregation, Receiving, Inventory management and Reports.Maintain and improve the ground operations performance with supervisors & assistants in terms of Inbound, Outbound, Handling and all related aspects to comply with the company quality of service standards and Measures.Creating adequate team structure and managing various operational teams.Scaling the team and the processes to support the growth of the company.Manage day to day operations in the facility to ensure meeting of internal SLA’s along with productivity, cost and company targets.Oversees the order tracking process and ensures orders are processed in accordance with the organization's SOP.Resolving escalated tech issues arising from operations and coordination with all Delivery stations/departments.Proper communication with the Delivery team for Fulfilled orders to ensure successfully get Delivered to customers.Arrange plan routes and process shipments, Resolve any arising problems or customer complaints.Ensure the designed SLA are achieved to obtain great customer experience.Sending the Delivery team backlogs, Aging reports, Customers Queries raised by Call center team.Managed Regional Operations Manager Task while on his Vacations period.Keep track of quality, quantity, inventories, delivery times, transport costs, and efficiency.Follow up with Merchants to fulfill the orders on time.Work closely with other support teams (HR, Finance, Facilities, Safety, Security & IT) on staffing plans, schedules and performance levels.Monitoring Line Haul Movement Receiving from Origin or Dispatching to the Last Destination.Prepare RTO, Manifests, Daily Delivery Performance Reports, Emails communications & confirmations by FC.Controlling return pickups, marketplace collections and return to origin issues.Controlling Line Haul movements. Show less

Assisted Region Operations Manager by managing day to day Operations including Dispatching, Segregation, Receiving, Inventory management and Reports.Operations related KPIs and SLAs are achieved on daily, weekly and monthly basis.Managed B2C/B2B/C2C Operations.Involved in WMS process by analyzing work flow and evaluating space requirements.Conducted meetings with Delivery Associates & Logistics Officers and Warehouse Assistant on daily basis by sharing updates… Show more Assisted Region Operations Manager by managing day to day Operations including Dispatching, Segregation, Receiving, Inventory management and Reports.Operations related KPIs and SLAs are achieved on daily, weekly and monthly basis.Managed B2C/B2B/C2C Operations.Involved in WMS process by analyzing work flow and evaluating space requirements.Conducted meetings with Delivery Associates & Logistics Officers and Warehouse Assistant on daily basis by sharing updates about the process, daily tasks and goals to achieve targets in delivery performance.Responsible for preparing Overall Performance reports, Outsourced Drivers performance report to prepare the invoice and Data Segregation Reports for dispatch.Coordinating and monitoring supply chain operations.Managed Delivery Associates & Logistics Officers and Team Leaders to achieve targets and KPI as per company Policy.Generated comprehensive and detailed reports to higher management about Team Performance and mission related objectives.Developed strategies in order to promote Team Members adherence to company regulations and performance goals.Managed Warehouse activities and monitored dispatch process via Moving Warehouses.Coordinated Clients and Key Account Management Team for excellent Delivery and Pick up service.Responsible to resolve daily issues on the same day and do necessary communication with other departments if when needed.Comfortable with significant levels of responsibility and accountability – proactive, enthusiastic nature. Leads by example, sets high standards and supports the team to achieve outstanding results.Manages the performance of dispatch staff including hiring and disciplinary actions Show less

Develop daily delivery plan utilizing equipment, manpower, and other resources to ensure effective and efficient operations and that work assignments are completed properly.Supervises all activities of subordinates responsible for efficient loading/unloading of vehicles along with productive pick-up and delivery of shipments at customer locations.Communicate with dispatch at various terminal and with dock employees to coordinate the movement of freight.Monitor terminal… Show more Develop daily delivery plan utilizing equipment, manpower, and other resources to ensure effective and efficient operations and that work assignments are completed properly.Supervises all activities of subordinates responsible for efficient loading/unloading of vehicles along with productive pick-up and delivery of shipments at customer locations.Communicate with dispatch at various terminal and with dock employees to coordinate the movement of freight.Monitor terminal to ensure proper loading techniques and health & safety regulations.Ensure necessary resources of labor, equipment and time are available to all employees to allow maximum productivity of operations staff.Compliance of operational SOP:• Daily volume handling plan and Route planning• 100% pick up collections.• Maximize delivery of shipments.• Coordination with relevant department and customers.• Time management• Fleet plan• Cost effectivenessService Level Reports:• Generate daily SL report.• Insure compliance of SL standards.• Analyze data and put corrective actions.• Work pro-activity to eliminate failures.• COD reportTraining and Team building:• Support and mentor new subordinates.• Liaise with team leaders to determine staff training requirement and arrange accordingly.• Conduct time to time training sessions to insure compliance of operational SOP.• Conduct Kaizen sessions to eliminate waste and hazards. Show less

Was a part of Amazon.in's launch in India.Being a part of the execution and launch of Amazon India's most customer-centric company is a very exciting and learning experience for my career.Managing First Mile Operations, Middle Mile Operations, and Last Mile Operations for Amazon India.As part of everyday operations, I worked on staff management, process enhancements, delivery optimization, vendor management, hiring, training, and development.Defining, building… Show more Was a part of Amazon.in's launch in India.Being a part of the execution and launch of Amazon India's most customer-centric company is a very exciting and learning experience for my career.Managing First Mile Operations, Middle Mile Operations, and Last Mile Operations for Amazon India.As part of everyday operations, I worked on staff management, process enhancements, delivery optimization, vendor management, hiring, training, and development.Defining, building, and executing the delivery process from delivery station to customer address.Ensure there is enough bandwidth in the territorial delivery team to ensure peak time delivery management.Engage closely with the delivery team, including associates, developing and maintaining a highly motivated and performance-driven team.Continuously improve the delivery process and attain a sustained level of delivery performance throughprocess and training improvements. initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.responsible for the safety and security of the delivery center assets and HR, including inventory and cash.Analysis of the data reports to identify performance bottlenecks and improve performance:Implement formal process control and continuous process improvement.responsible for overseeing a wide variety of warehouse activities For better results in receiving, sorting, staging, and shipping, and achieving the Critical Pull Time (CPT) to reach the package on time to the Delivery Station(DS). To manage and align the load to Pan India from the middle mile sort center and process the MFN,AFN,RTN,STD,NXT,EXP, IPS, and SMD. And they process the RTN packages all over PAN India.Achievements at Amazon:successfully handled Twenty major peak time deliveries with 100% delivery performance in terms of EDDs, Merchant’s Pick Up Slots, and Customer Returns Pick Up Slot Time customer experience. Show less

Supervision of the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.Ensuring Delivery Associate compliance with local, state regulatory agencies.Preparing work schedules including extra work days and shifts as needed.Reviewing delivery functions and productivity reporting. To suggests efficiency ideas, cost reduction measures and assist with… Show more Supervision of the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.Ensuring Delivery Associate compliance with local, state regulatory agencies.Preparing work schedules including extra work days and shifts as needed.Reviewing delivery functions and productivity reporting. To suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes.To maintain associate relations through regular department or pre shift daily briefing; maintaining on-going interaction; to keep open communication channels with associates by answering questions and explaining policies and procedures; monitoring associate morale; and submitting and responding to ideas to improve associate engagement.Coordinating efforts with Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections. Making recommendations for disciplinary action and/or behavior modification where required.Supervising the proper selection utilization of Company assets in support of the Delivery department. To coordinate required repairs with proper departments as necessary.Exemplary performance track record and customer focus.The job would entail coordinating for activities regarding attendance Leave management.Route planning for the team.Monitoring productivity of the team.Interacting with internal Amazon team and external teams to maintain a high level of service quality.Experience of managing or co-coordinating people.Internal Promoted as a Team Leader.Has high process orientation with experience of maintaining established processes. Show less

Sale and Stocks:Customer InteractionsDelivered international shopping experience to all consumers built a good customer relationship leading to higher customer retention.Responsibility for achieving Target assigned.Daily Stock Check and Supervising.Stock Verification and Storage of fresh stock.Preparing Stock Reports.Relationship Management:Providing Excellent Customer service during Sales Process.Handling Customer… Show more Sale and Stocks:Customer InteractionsDelivered international shopping experience to all consumers built a good customer relationship leading to higher customer retention.Responsibility for achieving Target assigned.Daily Stock Check and Supervising.Stock Verification and Storage of fresh stock.Preparing Stock Reports.Relationship Management:Providing Excellent Customer service during Sales Process.Handling Customer Objections.Post Sale follow up with customers as per the responsibility assigned.Responsibility for extending Sale and influencing the customer purchase more.Briefing the customer about EMQ and Other value added services.Recording the details of Encircle members as per norms.Promotions and VM:Assist the manager in the Implementation of Various Promotional activities or Events at the Showroom.Display of Watches and Clocks Within the Counters.Display of Kits in the Mood Windows its maintenance and Periodic change.Display of pop material festival VM material or other promotional display material and its removal after the intended period.Ensuring cleanliness and good desk keeping with the showroom.Information System:Maintaining Information Systems, preparing and sending the required reports to the corporate office.Understanding of commercial procedures and being able to handle cash in the absence of the cashier.Maintaining DSR and sending to Head Office.Preparing reports (market activity, product quality feedback, Show less