Apple Wang Email & Phone Number

Join with an inspiring & fabulous team on some amazing tours around the China Now !!!Before, I have been working for hotel hospitality for over 23 years. My key duties / responsibilities are to ensure the delivery of consistent quality customer service. I supervise the operational activities of the hotel front of house to provide the highest standard of courteous service while permitting good profit levels. Therefore, I work on budgeting as well as on cost control. I train and develop staff and conduct department meetings and resolve issues. Leading the program which is involved and create best performance.Oversee Front of House – Concierge, Guest Service, Club Lounge, Front Desk, Duty Manager, Call Center & Business Center, Gift Shop and Guest Recognition.Personal Achievement Awards:Won Awards for Concierge Hotelier of Year 2014Won J. Willard Marriott Award of Excellence in 2015Ritz-Carlton Gold Standard Award Winner 2015

Listed skills include 酒店管理, 房务部, 款待业, and 酒店经营管理.