Service Coordinator
CurrentAs a coordinator I am the first person guests, clients, and tenants see when they enter one of Shelter House's buildings. As a coordinator I help connect people to the help they need and troubleshoot when they need assistance with appointments, donation requests, and anything else that might come up. Duties include:• Ensure a trauma-informed workplace is achieved and maintained by demonstrating a balance of kindness, competence, and care toward self, others with whom we work, and those for whom we provide care.• Enforcing building schedules to include the safety and supervision of individuals, property, meals, and volunteers.• Staff the front desk, answer phone calls, and monitor security cameras and doors.• Supervise clients and guests• Provide crisis intervention and de-escalation for conflict that may arise• Respond to emergencies• Monitor visitors to the property and check-in/out visitors.• Support and assist individuals with their needs as they arise.• Complete client intakes
