April Potter Email & Phone Number

Geneva, Alabama, United States

United States

Texarkana, Texas Area

• Mange 7 employees• Interview and hire employees• Complete initial hire paperwork, as well as annual reviews• Complete all needed paperwork, quality control and documentation for Medicare, Medicaid and Accreditation bodies• Work monthly reports for upper management• Meet, weekly, monthly, and yearly goals• Enter orders, verify insurance, collect payment and set-up equipment as needed• Communicate with sales reps and referral sources to make sure we receive needed paperwork• Acquire needed paperwork to get prior authorization and re-authorization• Maintain inventory at proper levels• Work with vendors to get proper equipment• Schedule deliveries and pick-up of equipment • Troubleshooting with patient’s vis phone on medical equipment

Texarkana, Arkansas

• Conduct interviews with residents to determine their needs for the relocation process.• Coordinated move schedules with construction schedule.• Help the residents navigate the relocation process so the properties of the Housing Authority can be renovated.• Make sure that the process if completed with minimal stress for the residents.• Complete the process again when properties are completed and ready for residents to move back in.• Maintained a file on the residents with the required government documents.

Texarkana, Texas

• Contributed substantially to successful department JCAHO accreditation.• Routinely collaborated with department managers to correct problems and improve services.• Oversee day to day operations of remote site.• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.• Understood insurance coverage criteria and applied knowledge to product sales• Helped healthcare practitioners to link their clinical process with our products and services so they can best leverage our products and services to better serve their patients• Continually maintained and improved the company's reputation and positive image in the markets served.• Oversaw inventory and office supply purchases.

Texarkana, Texas Area

• Supervision of eleven (11) members of the Respiratory Team.• Prescreen new respiratory team applicants, participate in the interview process, make recommendations and offer value based insight and impressions.• Onboarding and training of all new hires, welcoming new team members into facility, creating a warm and welcoming presence; ensuring new team member feels included and welcomed by all.• Monitor daily/weekly work activities of team preparing monthly documentation and reporting to be utilized in the quarterly and yearly evaluation process.• Requisition of respiratory supplies to include monthly inventory and overall oversight to ensure readily available supplies are on hand 100%; no shortages and no massive overages.• Communicates daily with senior management to advise them of daily activities and essential reporting of each team member's activities in relation to all patient's therapy.• Compile, prepare and submit monthly reports for senior management.• Prepare respiratory therapy team's monthly schedule, coordinating various schedules and workflow product.• Determine requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians• Ensured safety and well-being of patients.• Documented patient information obtained from interviews.• Contributed substantially to successful department JCAHO accreditation.• Provided patient education.• Entered orders into the EMR system efficiently and without errors.

Texarkana, Ar

•Make outgoing sales calls, scheduling physician, facility, organizational appointments/meetings to promote medical products and services. •Promote products and services within clinical settings in the AR, LA, OK, and TX areas.•Create strategic call plans to support sales activities. Impeccable phone etiquette and continuous engagement.•Enter sales orders, process credit card payments and facilitate execution of leasing documents and pricing approvals. •Remained educated and up to date on CPT and ICD-9 Codes•Performed presentations on equipment to potential referrals

Wellsboro, Pennsylvania

•Created branding campaign designed to educate and create brand identity to elevate recognition.•Performed all out inside sales/marketing, cold calls, lead generations, and referrals.•Answered questions and advised customer regarding loans and transactions.•Interviewed loan applicant to obtain personal and financial data and to assist in filling out application.•Submitted loan application with recommendation for underwriting approval.•Verified and examined information and accuracy of loan application and closing documents.•Contacted credit bureaus, employers, and other sources to check applicant credit and personal references.•Calculated, reviewed, and corrected errors on interest, principal, payment, and closing costs, using computer and calculator

Texarkana, Texas

•Understand insurance coverage criteria and applying knowledge to product sales.•Verify insurance eligibility and coverage.•Collect co-pays per policy deductibles.•Helping healthcare practitioners to link their clinical process with our products and services so they can best leverage our products and services to better serve their patients.•Helping healthcare practitioners form solutions for their patients' needs.•Hosted and participated in community events designed to create lead sourcing, and brand awareness, very successful in securing actionable lead flow, and transitions to customer/consumer.•Sales experience with 65+ demographic a plus, easily established long-term relationships with ease.•Communicate with existing customers to generate additional sales for CPAP masks, tubing, filters, etc.•Developed a tracking and monitoring system for compliance with CPAP patients.•Continually maintained and improved the company's reputation and positive image in the markets served.•Certified that equipment and supplies were properly maintained for quality patient care and safety.•Precisely evaluated and verified benefits and eligibility.•Contacted patients regarding unpaid and underpaid accounts to resolve any issues

Texarkana, Texas

•Set up and educated patients on the use of home medical equipment in the home.•Maintained databases on downloaded information from equipment.•Assisted patients on the phone and in store with questions and concerns with their medical equipment.•Spoke with doctor's offices about patient orders and therapy compliance.•Lead in-services for home health nurses on trach and vent care.•Participated in community events to educate public.•Contacted patients regarding unpaid and underpaid accounts to resolve any issues.