Safety Compliance: Developed and implemented a comprehensive hospital safety manual and training program to ensure OSHA compliance, fostering a safe environment for staff and patients.Inventory Management: Created and implemented an inventory management system, significantly improving inventory control and reducing waste.Staff Management: Lead the hiring process and developed staff training programs, including evaluation methods to enhance team performance and ensure high-quality patient care.Regulatory Compliance: Established and implemented a Standard Operating Procedure (SOP) for controlled substances, ensuring compliance with DEA regulations and safeguarding against misuse.

•Narrate cruises to educate guests about Cayuga Lake geology, geography, ecology, and local history and culture•Assist with training and mentoring youth crew and interns•Handle dock lines, fenders, and gangways as vessel travels to various locations•Responsible for ensuring vessel is clean and ready before each cruise•Correspond with guests via phone and email to answer questions, schedule cruises and complete sales transactions•Participate in Coast Guard mandated safety training and drills including flooding, fire, man overboard•Responsible for set up and maintenance of classroom fish tanks, equipment, and supplies•Assist teachers and students in raising trout from eggs to fingerlings for release in wild habitat•Deliver hands-on educational programming on trout life cycle, food webs, adaptations, water quality, pollution prevention, habitat assessment, macroinvertebrate sampling and identification in classroom and field settings

•Responsible for hiring, training, scheduling, and evaluation of interns and Animal Care Staff (15+)•Managed detailed animal records for inventory, medical, and permitting purposes •Managed inventory control for food, medicines, and other supplies necessary for the operation of the department•Served as liaison between the veterinary, facilities, guest service departments and keeper staff•Collaborated with veterinary team to maintain optimum health of collection including capture, restraint, and performance or delegation of medical procedures and treatments as prescribed•Hand raised neonatal mammals and birds as needed•Participated in Zoo’s emergency response team•Conducted and supported the use of operant conditioning and positive reinforcement throughout the collection to enhance animal welfare•Supported animal encounter and tour experiences including training of staff for animal handling and delivering information during programs•Performed animal husbandry and exhibit maintenance duties as needed

• Assisted with physical exams, x-rays, surgeries, medical administration• Responsible for taking medical history and maintaining detailed medical records• Assisted with staff scheduling and training • Managed inventory control for prescription diets and assisted with inventory control of medications and hospital supplies • Initiated switch to paper-free practice and increased use of electronic medical records • Conducted sample collection and in-house lab tests• Provided daily cleaning, feeding, and medications to hospital patients• Responsible for sterilization, cleaning, and general upkeep of exam rooms, medical instruments, and materials • Scheduled appointments and completed sales transactions

• Assisted with physical exams, x-rays, surgeries, medical administration• Responsible for taking medical history and maintaining detailed medical records• Assisted with training new employees and interns• Conducted sample collection and in-house lab tests• Promoted feline friendly practices as an AAFP feline friendly advocate• Provided daily cleaning, feeding, and medications to hospital patients• Scheduled appointments and completed sales transactions• Responsible for sterilization, cleaning, and general upkeep of exam rooms, medical instruments, and materials

• Prepared and provided animal diets and enrichment• Assisted with care of orphaned juvenile mammals• Performed exhibit cleaning and maintenance• Performed operant conditioning training sessions• Conducted sample collection and medical administration • Guided tours and presented educational programs

• Prepared and provided animal diets and enrichment• Performed exhibit cleaning and maintenance• Assisted with keeper talks and animal spot-lights• Assisted with completion of daily animal reports

• Provided physical exams, administered veterinarian prescribed medications and treatments• Responsible for maintaining detailed medical records• Conducted sample collection and in-house lab tests• Responsible for sterilization, cleaning, and general upkeep of exam rooms, medical instruments, and materials• Assisted with training of new staff and interns• Assisted with the volunteer feline foster care program• Performed animal housing/building cleaning and maintenance • Provided animal diets and enrichment

• Prepared and provided animal diets and enrichment• Performed exhibit cleaning and maintenance • Wrote SOPs for animal husbandry• Developed lesson plans for summer camp programs• Guided tours and assisted with volunteer programs