I’m a transformative Project Manager with a proven track record of success leading strategic organization and customer experience initiatives to drive increased revenue and cost savings. Remarkable process improvement visionary who evaluates processes, identifies inefficiencies and designs new systems to streamline processes and enrich delivery of customer service. In my current role as Modular and Space Execution Specialist at Walmart, Inc., I lead development, execution and improvement of floorplan and modular solutions to support alignment of customer and business needs. I manage 4.5K floorplans for 3 departments while redesigning 2.3K stores’ produce department, leading to a 10% rise in sales. Prior to that, I was Order Specialist at Walmart Inc. where I oversaw inventory operations for 2.5K stores, ensuring all mod processes and tasks were completed. During my tenure, I maintained an inventory of 1K items and supported 500 new store openings by creating standardized worksheets for item and order submission.I obtained a Bachelor of Science from the University of Arkansas where I majored in Management, Small Business and Entrepreneurship. I am adept at engaging cross-functional teams, customers and key stakeholders to align business solutions with enterprise core values and customer values. If you would like to discuss my background or have any specific questions, please feel free to contact me through my profile.
Westfield Outdoors Gmbh
View- Website:
- westfieldoutdoors.eu
- Employees:
- 20
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Category AdvisorWestfield Outdoors GmbhRogers, Ar, Us -
Manager, Assortment Analysis,ProduceWalmart Apr 2023 - PresentUnited States -
Floorplan Specialist And Modular Space Excecution, ConsumablesWalmart Oct 2016 - Feb 2024Bentonville, Arkansas, United StatesLeads development, execution and improvement of floorplan and modular solutions to support alignment of customer and business needs; implements processes and monitors progress.• Leverages use of space planning software and modular and category space tools to validate floorplans and planograms with accuracy for modular relays and project stores.• Resolves 4K modular and space tickets per year to ensure implementation of floorplan and modular with assigned space; ensures correct products and fixtures are placed in store. • Manages 4.5K floorplans for 3 depts., pairs correct layouts with assigned stores; enabled redesign of 2.3K stores’ produce department, led to fresher produce and 10% rise in sales.• Saved team 25 work hours weekly, converted 2K+ floorplans to divide amongst departments and drive improved accuracy of information to set modulars.• Reduced shrink costs by 40%, installed bullpens in 81 California stores while providing positive shopping experience for customers. • Guided RX pharmacy through process to retrieve emergency pharmacies’ product to assist customers in disaster areas. • Generated 25% increase in sales, implemented strategy in color cosmetics across chain, provided customers with better shopping experience -
Order Specialist, Adult BeveragesWalmart Feb 2014 - Nov 2016Bentonville, ArOversaw inventory operations for 2.5K stores, ensured all mod processes and tasks were completed. Devised new processes and procedures to enhance accuracy and organization.• Directed process for cross-functional spreadsheet of all new and project store openings.• Maintained 1K inventory items and supported 500 new store openings; created and maintained standardized worksheets for item and order submission.• Collaborated with cross-functional teams to achieve uniformed usage of correct process; created training details for adult beverage business on state ordering and best practices. -
Customer Experience Manager/ Tire ManagerFirestone Complete Auto Care Apr 2012 - Feb 2014Northwest Arkansas LocationsManaged customer relationships, serving as liaison between technicians and customers to ensure accurate and quality delivery of automotive services to customers. • Increased customer retention and sales; identified metrics and key performance metrics and analyzed data to implement changes to enhance overall customer experience.• Monitored inventory levels of tires to ensure optimum assortment for customers.• Improved customer engagement; contacted new customers on daily basis to inquire about their experience and express gratitude for their business.• Aided customers with selecting tires and vehicle service, provided insight and education on various options to suit automotive needs. -
Store ManagerDvj Enterprises Inc. Jun 2010 - Mar 2012Springdale, ArCompleted daily paper work and ensured that all money and deposits are accounted for. I managed an inventory budget of $40,000 a month while keeping an ideal assortment of product in stock. I also managed fuel capacities and pricing while following all ADEQ requirements. I managed a staff of about 10 employees.
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Customer Service Rep.Walmart Nov 2010 - Jun 2011Assist Members with checking in and answering their questions about the facitlity.Enter in new members to the system and create key fobs for them.Schedule courts for members who wish to play tennis and raquetball, ect.Close the buliding
April Johnson Education Details
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Small Business Administration/Management -
Northwest Arkansas Community CollegeBusiness Management & Baking
Frequently Asked Questions about April Johnson
What company does April Johnson work for?
April Johnson works for Westfield Outdoors Gmbh
What is April Johnson's role at the current company?
April Johnson's current role is Category Advisor.
What schools did April Johnson attend?
April Johnson attended University Of Arkansas, Northwest Arkansas Community College.
Who are April Johnson's colleagues?
April Johnson's colleagues are Nico Schwarz, Michael Bryant, Cristiam Lara, Billy Holzhauser, Yi Drees, Ron Switzar, Joe Roncelli.
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People & Transformation Leader - Making Work More Fun & Sustainable, TogetherRichmond, Va3redpolka.org, thoughtworks.com, thoughtworks.com3 +120675XXXXX
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Greater Phoenix Area1godaddy.com
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