Ara Moukhtarian Email & Phone Number

United States

Skokie, Illinois, United States

Skokie, Ill

Manage a team of technical writers and technical support call center representatives. Develop processes to ensure the longevity of product support. Create illustrations and layouts for product instructions, work instructions, specification sheets, submittal packages, and safety labels. Maintaining the company website and internal database with updated literature. Administer product energy certifications (Energy Star, DOE, CEC).

Skokie, Illinois, United States

Use leadership skills to distribute and assign tasks to the technical writing team; sort and analyze data, and report team progress to upper management while adhering to rigid production and time gate deadlines. Create documentation, maintain a document data base for internal and web servers, for multiple brands and product types. Administer product energy certifications (Energy Star, DOE, CEC).

Skokie, Illinois, United States

Analyze 3D and 2D CAD, physical prototypes, as well as subject matter expert interviews, to write detailed and user-friendly procedural steps for product assembly, installation, and maintenance instructions. Create product safety labels in accordance with UL compliance safety guidelines. Create and compile product data packages to assist sales and quotes with large product configurations or multiple floor/room layouts. This includes illustrations for custom products as well as complicated system configurations (shop drawings) along with customized spec sheets and instructions into a single neat file package. Use 3D CAD models to manipulate then render images, clean up 2D CAD drawings, and draw using design software to create illustrations for the use of installation instructions, production instructions, labels, product configurations, and line art. Successfully maintained company identity for multiple brands while developing easy to use and visually dynamic templates for the team. Created line art with dimensions for the web and print catalog.

Greater Chicago Area

Managed teams of 3D artists to develop product training software and videos. Created 3D models, 3D animations,as well as sound editing for training videos. .