Armando Gonzalez Email & Phone Number

Mexico City Area, Mexico

I am a member of the Technology Strategy and Architecture practice, focused on advising clients in areas ranging from strategy development to the implementation of tactical responses to help realize business value and service excellence from their IT investments, my key projects have included:- Assisted a consumer bank in the assessment their IT function. I led the analysis of the market requirements and the strategic alignment to group strategy which led to the definition of projects to address the findings. Developed a roadmap to reach the selected future of the IT function. The project assisted the client in defining their technology strategic plan and roadmap.- Assisted a car manufacturer in rolling out their group Technology strategic plan for the Mexican branch. My main responsibilities included facilitating the strategic planning process in the local plant with all the Technology Directors and Managers with the objective of aligning the local strategy to the regional and corporate strategy. The project led to a better integration and objectives alignment within the region and the group.- Assisted a bank in a program to develop a Third-Party management capability with the objective of complying with regulatory requirements. I was the project manager of several cross-functional projects, including the definition of the Governance Model, Operating Model, Organizational Structure, risk assessment of the vendors, vendors data quality assessment and vendor risk consolidation. The new capability helped the client comply with the local regulator and have better control of vendors.- Assisted a Beverages company in the renegotiation of their Technology Services Outsourcing contract, which covered nine countries and is one of the largest of its kind in the region. I lead the definition of the renegotiation strategy based on the analysis of the client strategic objectives, competitors offering, competitors pricing, vendor performance, and potential substitutes.

Mexico City Area, Mexico

Established a pet food distributor with 3 partners focused on pet owners of the middle upper segment where my responsibilities included:- Writing a business plan for the company in order to obtain funds to establish the company. For the business plan we developed 5 year financial projection, marketing strategy, operations design and competitors analysis.- Presented business plan to potential investors in order to secure the seed capital.- Lead the start of operations and establishment of processes for the company.

Mexico City Area, Mexico

Participated in this project with FBC / PowerGreen Technologies as an independent consultant with the objective of developing a business plan to evaluate the opportunity to establish a new distributor in the Mexican Market of energy related products. My key activities included:- Lead the market research in order to estimate the market opportunity for the company. This analysis assisted the investors and senior management to make the decision to continue developing the project.- Facilitated strategic planning sessions with senior management to define the business model of the distributor and strategic objectives of the company for the first years of the distributor. Once the business model was completed I was in charge of developing the operating model of the company based on the business model.- Developed a go-to-market plan based on the strategic objectives, the industry research and the operating model of the distributor. I was in charge of facilitating the plan review with the executive team to get their feedback and approval.- Developed high level roadmap to launch the company and implement the core operating processes.

TechBA is a non for profit organization with the mission of assisting Mexico’s entrepreneurs to grow their companies internationally; to achieve their mission TechBA has an accelerator program for technology based companies, my activities included:- Evaluated the entrepreneurs’ companies’ feasibility of expanding internationally by reviewing their value offering, processes, resources and management team. If a company was selected to be accelerated a custom program was developed for each company where I was responsible for the execution and tracking of these programs. - Supervised the development of the international market entry plans for each company. The plans included the target segment, value proposition for the new market, go to market strategy, market research information and list of potential leads. During my time in the program we assisted 20 different companies in Mexico to expand to the USA.

- I collaborated with the strategic planning process for the entire Latin America region. Conducted competitors’ analysis to formulate a strategic map definition, KPI selections, targets definition and projects selection. I led the implementation of the strategic plan and reporting systems in the Latin America region. This helped align the countries in the region to the current strategic plan.- I was in charge of the Balanced Scorecards of the region, my main functions were data collection, analysis, strategic alignment and execution review with the countries in the region.- I participated as the Project Manager from the business side of an initiative to change the core banking software and operational model used in 2 countries in LATAM. I worked with a cross-functional team where the business sponsors were in Mexico, the main software development teams were in India and China, the deployment team was based in Mexico and the management and operations team were local to each country. The migration was completed on time and with minimal impact to regular operations. The migration allowed the business side to have standard products and services in the region while also leveraging regional centers of excellence. The new banking core impacted all the areas of the bank: ATMs, branches, Internet Banking, Telephone Banking, International Transactions, Store Terminals, Call Centre, Front and Back Operations, etc.

- I lead the project to redesign the bank collection system. I evaluated and measured the institution collection services in the receivables that were over 30 days old as a basis to design a new collection process. This new solution is expected to increase by 10% the amount the bank recovers from bad debt.- I conducted an evaluation of the Project Management Office compliance with Capability Maturity Model Integration. Based on the recommendations they are expected to improve compliance from 60% to 80% and improve speed by 15%.

- I lead the analysis, requirements development, design, documentation, implementation, and maintenance of large / complex IT solutions for business processes. Specializing in financial applications that comply with SOX law.- I trained a new team to improve our corporate metrics. The achievement percentage was improved from 60% to a consistent 99%.- My team was part of the evaluation process when the "Global Application Maintenance and Support" site in Mexico City was awarded a "Capability Maturity Model" level 5. The highest CMM level.- I coordinated the integration between my team and several international teams -specifically in India, China, Spain and USA- to achieve our corporate goals.- I was part of the Six Sigma initiative to reduce our costs 5% a year.

- I assisted in the transition of software support and development operations from different teams in India to a team Mexico- I coordinated the information reception during the transition for the applications that were under my supervision, making sure it was complete and complied with the customer requirements.- I assisted the project leader in starting the support and maintenance operations in México City

- I managed a project to develop a Marketing application.- I gathered and developed the customer requirements, designed the software and implemented the solution to improve a business process. The application allowed the client to improve his communication with his clients.

Mba, Management

Activities and Societies: As part of my extracurricular activities I was part of the following clubs: - I actively participated.

Bachelor Of Engineering (Beng), Computer Software Engineering