• Developed and implement recruiting and staffing strategies to optimize talent acquisition and retention, resulting in 100% retention.• Managed job postings on applicant tracking system; key responsibilities included system set-up and maintenance, screen applications and moving candidates along the process as appropriate, schedule and conduct interviews. Average time to hire 14 to 30 days.• Attended 18 career fairs netting 330 applications, 62 interviews, and 16 new hires. • Vetted hundreds of applicants for first-level interviewing using Newton applicant tracking system. • Benchmarked hiring data for improved decision-making.• Analyzed local labor markets to develop sourcing and hiring tactics.• Collaborated with functional leaders to execute staffing plans to ensure internal and external pipeline of candidates were achieved to meet demands of projected growth.• Assisted with conducting new employee orientation with 17 new hires to foster positive attitudes.• Co-administrator for Lessonly, a web-based platform for team learning and training.• Developed strong relations with employees to resolve work-related problems; Communicate company policies and procedures, assist with employee relation issues, and discipline as needed. • Provided benefit information to employees and forward enrollments to carriers or headquarters.• Monitored time and attendance for assigned employees.• Management of intern weekly schedule and duties.• Maintained records, complete proper paperwork and review for accuracy following established procedures and forward to headquarters.• Organization of company events; weekly luncheons, yearly celebrations, and three annual charity golf outings to create a team and inclusive environment.• Collaborated with marketing to communicate and share inter-office employee activities with pictures for the newsletter, and social media marketing efforts.

Processed and produced more than 150 invoices weeklyCalled upon and collected past due invoicesCollaborated with accounting to process weekly payrollInventory controlCollected data to prepare margin reports for evaluation with managementPreparation of business proposals Liaison between property management companies and maintenance staff of 11 to ensure completion of work ordersA/P, A/R, purchase order processing Subcontract preparation and processing

Award winning Six Sigma project team member reducing mammogram wait time to one week or lessRecognition for Above and Beyond customer service and work ethicTeam member in developing the Chart Maxx document fax scan project. Analysis and presentation of departmental policies and procedures. Recommendations about implementation of new procedures and foresight of possible complications. Verification of Medicare compliance using Care MedicVerification of Medicaid eligibility using PerSeCreation and maintenance of all 34 St Luke Hospital ancillary department schedulesMultiple test coordination for patients, avoiding unnecessary visits to the hospitalDaily communication with 30 or more patients, departments, and doctors’ officesExceeding daily goal of 10 or more patient registrationsSelected trainer for new employees of all scheduling office policies and procedures