Business Analyst-Requirements Gathering: Expertly collect and analyze business requirements from clients to define solutions that align with their organizational goals.-Solution Design: Design and document solutions, including information architecture, document libraries, workflows, and permissions, to optimize data management and collaboration.-SharePoint Customization: Customize SharePoint sites and templates to meet client-specific needs, enhancing user experience and… Show more Business Analyst-Requirements Gathering: Expertly collect and analyze business requirements from clients to define solutions that align with their organizational goals.-Solution Design: Design and document solutions, including information architecture, document libraries, workflows, and permissions, to optimize data management and collaboration.-SharePoint Customization: Customize SharePoint sites and templates to meet client-specific needs, enhancing user experience and functionality.-Client Collaboration: Collaborate closely with clients to ensure SharePoint solutions meet their evolving business needs and provide ongoing support.-Documentation: Maintain comprehensive documentation of SharePoint configurations, customizations, and best practices.-End-User Training: Conduct training sessions and produce user guides to facilitate effective SharePoint adoption among client staff.Queue Manager-Project Planning: The ability to create comprehensive project plans, including defining goals, scope, timelines, resources, and budgets.-Troubleshooting: Diagnosed and resolved SharePoint issues promptly, ensuring minimal downtime and maximum system reliability.-Time Management: Efficiently managing project schedules and timelines to meet deadlines.-Budget Management: Managing project budgets, tracking expenses, and ensuring cost control. Show less

-Facilitated stakeholder collaboration to pinpoint business needs, capture requirements, and convert them into IT development specifications.-Evaluated and streamlined business processes, proposing efficient solutions.-Implemented cost-effective process improvements, enhancing productivity.-Collaborated with the IT development team to deliver client-satisfying end products.