- Project-managed the implementation of Allianz / HSBC bancassuance partnership renewal- Led the AIS (Allianz Insurance Singapore) implementation and ensured regional-wise requirements intake and harmonization to the global ITMP platform- Led the Medical Protect project (new product launch) in partnership with SCB

Agile Project manager & Business Analyst for Groupama (French leader in Life & Health Insurance) in charge of the NOVA Program (implementation of a new IT system including back office and front-end)- Used "Agile" method to control the project timeline, track activities and steer project planning / grooming meetings / demo / retrospective- Understood business needs, specified business requirements and communicated with the development team- Provided project functional deliverables- Prepared project reporting & presentation for the steering committee- Managed user tests: draft test plan, execute smoke test, train the business team and help them on UATOther project experience:- For Humanis (Life & Health Insurance): Led broker commission & policy management system optimization project- For "Action Logement" : piloted post-fusion data migration project- For "Uniprévoyance" (Life & Health Insurance): Policy management system audit and RFI- Business development for Herdia : prepared the commercial pitch and sourcing for a new P&C insurance offer

Strategic Partnership Manager• Managed partnership with worldwide Insurance leader AXA• Led market research & consumer insight on car Insurance for car sharing services• Conducted business analysis of new insurance product development in company’s countries including financial modelling

Worked on new insurance product development, process optimization & project management:• Prepared new product launch for multi-vehicle coverage: intra-group benchmark, product model design, feasibility & financial impact analysis, detailed implementation plan, operational launch• Managed ancillaries products (partnership with Mondial Assistance, Générali & ACE): business partnership development and negotiation, benchmark & new product launch, product performance reporting & analysis• Led project to increase contact renewal: operational problem identification, diagnostic analysis, operational solutions & follow-up• Implemented "Guidewire" software (back-end Insurance software): business request analysis and specification, customer support staff training• Participated in different marketing initiatives: customer journey optimization, consumer behavior study, new website design solutions & agency debrief, product naming & branding, benchmark• Managed the call center: recruiting, training, day-to-day management, reporting & performance analysis

Participated in the launch of an insurance price comparison JV in China:• Led a comprehensive Chinese market analysis, business plan and strategic planning• Identified and negotiated with Chinese strategical and financial partners• Set up the operations (team recruiting, office preparation, etc...)

In charge of CRM, new media and on-line marketing for the Avène brand• Implemented the communication strategy on the main Chinese social medias (Sina micro-blog, Renren, Kaixin)• Lead the mobile game app project « Avène Magic Drop » (for iPhone and Android)• Studied competitors’ strategy on social medias> 200% increase of the brand followers Sales manager for Avene stores (2-month program for new employees) in some of China's most renown malls (e.g. New World Beijing)> Exceeded the team sales objectives by 30%

CRM Executive for Chrysler brands (Jeep, Grand Cherokee, Dodge, etc)- Prepared the commercial pitch for Chrysler- Designed and implemented the main steps of the CRM process - Organized events to collect potential client data (e.g. 2011 Shanghai International Automobile Exhibition)- Launched marketing campaigns (emailing, SMS and MMS) - Produced monthly reports on the CRM KPIs of the brand> 11% of all leads became clients

Lead a qualitative research for SEB on the Chinese food and cooking equipment market: interviewed experts, segmented the market, made forecasts on future trends