Ariel Press Email & Phone Number

New York, United States

Boston, Massachusetts, United States

Building and facilitating onboarding, "everboarding", and enablement initiatives for the growing Customer Success team at Datadog

Greater Boston Area

Managing and supporting existing customers for DatadogProviding superior customer service by setting up enablement with the product, tackling billing issues, and managing support tickets among other thingsResponsible for all renewals and upsellsPromoted to Senior in order to serve as Team Lead as CS continues to expand and onboard new CSMs

Needham, MA

Responsible for the entire customer lifecycle within Hotel Solutions: customer success, renewals, upgrades, and expansion.Acting as a consultant with TripAdvisor Business Listing partners to help them get the most out of their subscriptionWork directly with hotelier clients and travel marketing agencies throughout North America and the Caribbean with many.

Needham, MA

Selling the Business Listing subscription to properties throughout North America and the CaribbeanHigh Volume sales, selling multiple subscriptions weekly and averaging 2 demos a day

Greater Boston Area

Managed relationships with 40 Fortune 500 companies in the insurance and utilities industries Collaborated with Solutions Engineering team to recommend client business strategies and delegated resources to assist with implementation of customers’ application, security and performance initiatives Engaged with account team weekly to strategize Received.

Greater Boston Area

Selected for Oracle's Class of 2014 program where recent graduates from elite institutions participated in a 6 week intensive training in sales skills and B2B technology Specialized in cyber security products related to databases and identity managementManaged a territory of 80 Fortune 500 companies; assisted them with complying with security-related.

Undergraduate Library, Chapel Hill, NC

Trained in MAC OS, media programs: Adobe Creative Suite, FinalCut Pro, iMovie, and LogicHelped students, staff and professors use the above programs to create media projectsAdminister resource bookings and usage of Media Lab equipment

Greater New York City Area

Compiled and analyzed information on competitors products, advertising, and media spendWon team competition for best marketing strategy aimed at millennials for Monster.comManaged a team of 15+ interns working to produce an intern introduction campaign

Chapel Hill, NC

• Benchmarked Kenan-Flagler against top 10 univerities to develop best practices
• Collaborated with head professor of marketing research to create 2 separate usage and interest surveys for high school and college students
• Made solid recommendations based on data and insight to a core panel of Kenan-Flagler and University staff

Chapel Hill, NC

• Trained in networking and engagement at Hillel workshop in St. Louis
• Engaged Kenan-Flagler peers to create a Jewish Business network on campus
• Planned networking events for 25+ people

Englewood, NJ

• Created expense reports and organized invoices
• Revamped the standard PowerPoint presentation for meetings with potential clients
• Troubleshot problems with regards to current and future client orders

Raleigh-Durham, North Carolina Area

• Launched Facebook page and Twitter account for promotional purposes
• Increased number of fans from 35 to 397 in a period of 3 weeks
• Cultivated fan relationships through updates on volunteer opportunities and rescue efforts

Beijing, China

• Summer internship with That Seed, an SAT prep company in Beijing.
• Assisted in the development of the summer 60-hour SAT program curriculum
• Developed the company's "Survival Course" for students going to live in the US
• Taught SAT writing classes, cultural classes, and English classes to 15 Chinese students¬

Bsba, Marketing

Activities and Societies: Helping Paws, Hillel, UNC E.A.S.EPerformed Independent Study in social media for Kenan-Flagler.

Business, Chinese

Studied at NUS through Kenan-Flagler Exchange program. ▪ Took a level 6 Chinese language course ▪ Studied operations management and.

Bachelor Of Science Of Business Administration (Bsba), Business, Management, Marketing, And Related Support Services

High School Diploma