Arielle Proctor Email & Phone Number

New York, NY, US

Houston, Texas, US

• Creates a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
• Communicates with clients throughout the software customization process to obtain feedback and approval.
• Customizes software systems based on clients ’individual needs and specifications.
• Advise customers on best practices to achieve fast time-to-value,including guidance onproduct set-up and configuration.
• Develop standards, designs, datamaps; developing and modifying functions, programs,routines and stored procedures to export, transform and load data.
• Collaborates with IT to design and model application data structures, storage andintegration in accordance with enterprise wide architecture standards across legacy, web, and cloud and purchased package environments.

New York, NY, US

• Performed onboarding's for new customers. nationally and maximized customer retention. Obtained a (4.8 out of 5) CSAT score with customers.
• Collaborated with key stakeholders and conducted future optimization of centralized agent onboarding processes.
• Conducted. workload assessments and devised new operational processes that led to a 40% increase in productivity.
• Integrated new SOP’s with Product Support, Solution Architects, and Enablement teams to effectively make customer onboarding process seamless.
• Compiled all training documentation and standard operating processes for the Ops team. Lead onboarding training for 50+ managers nationally.
• Confidently provided IT support to customers daily, managed a comprehensive analysis of complex issues daily and developed solutions for the National Ops Team. Resolved 85% of customer queries within the first two.

New York, NY, US

• Effectively managed the day-to-day operations of a rapidly changing tech startup environment, confidently communicating with individuals ranging from top executives and real estate agents to engineers, new-hires, and.
• Coordinated on and off-site meetings and Compass Atlanta events.
• Processed expense reports(Concur)and coordinated weekly meetings on BlueJeans & Google Meet.
• Created and designed Google Slides for monthly meetings that were visually clear and formatted consistently and brand compliant for Regional President.
• Distributed internal communications, prepared reports and updated internal documents for the Workplace Team.

Cleveland, Ohio, US

• Consistently fulfilled all levels of administrative functions, liaising skillfully with clients and business leaders, delivering complex calendar management, and coordinating travel for executives.
• Assisted with general office tasks; provide updates to the Human Resources administration. Provided support and assistance to other departments as requested, participated in team meetings and ensured compliance.
• Provided support for multiple teams including maintaining rosters, preparing for meetings, follow-up activities and customer service.
• Designed, established and executed plans to ensure the smooth operation of team goals and new employee on-boarding and off-boarding systems.

Cleveland, US

• ︎Effectively maintained files from Real Estate Agents and processes Commissions with Quickbooks.
• ︎Completed Agenda's and PowerPoint for weekly sales meetings. Coordinate maintenance of new agents with phone extensions and social media. Receive and log mail/package deliveries.
• ︎Managed social media marketing campaigns and day-to-day activities including: Developed relevant content topics to reach the company's target customers and create, curate, and managed all published content (images.

Seattle, Washington, US

• ︎Created a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
• ︎Informed customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list. Keep the stockrooms organized and complete all inventory processes, making sure merchandise is.

US

Entering, recalling and proofing on-air font and still store graphics, being responsible for spellingand grammar. Teleprompter operation. Assist with social media duties and marketing. Assist with News and Sports shows broadcast. Provide overall assistance to Associate Producers and ProducersContribute ideas for show elements.- Utilize digital archives to.

US

-General receptionist duties including answering phone calls from the public and greeting visitors. Conference room scheduling and a variety of administrative and office support duties.

Stockholm, Stockholm County, SE

Sales Advisor- Customer Service- Visual Merchandising

San Francisco, California, US

- Customer Service.- Visual Mechandising.- Sales.

Broadcast Journalism Certificate, Broadcast And Media

Communication, Journalism, And Related Programs

High School Diploma, Radio And Television Broadcasting Technology/Technician