Arjun Shetty

Arjun Shetty Email and Phone Number

Associate Director Human Resources @ KRAFT BPO
Bengaluru, KA, IN
Arjun Shetty's Location
Bengaluru, Karnataka, India, India
Arjun Shetty's Contact Details
About Arjun Shetty

Arjun Shetty is a Associate Director Human Resources at KRAFT BPO. He possess expertise in business analysis, business intelligence, business analytics, sas base, analysis and 15 more skills. He is proficient in Hindi, Kannada, Tulu and English.

Arjun Shetty's Current Company Details
KRAFT BPO

Kraft Bpo

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Associate Director Human Resources
Bengaluru, KA, IN
Website:
3agsolutions.com
Employees:
277
Arjun Shetty Work Experience Details
  • Kraft Bpo
    Associate Director Human Resources
    Kraft Bpo
    Bengaluru, Ka, In
  • Kraft Bpo
    Associate Director Human Resources
    Kraft Bpo Apr 2023 - Present
    Bengaluru, Karnataka, India
  • Trigyn Technologies
    Talent Acquisition Manager
    Trigyn Technologies Jan 2022 - Apr 2023
    Bangalore Urban, Karnataka, India
  • Capgemini
    Senior Consultant
    Capgemini Oct 2012 - Dec 2018
    Melbourne, Australia
    Project PortfolioProject: Global Loan Management System (GLMS) Application: Loan IQ (MISYS) Tools: HP Quality Center 9.2Type of Testing: System Testing, SITDuration: November 2013 - PresentProject Description: ANZ is planning to implement LOAN-IQ globally to replace the loan management task for wholesale lending on various systems so as to create a globally consistent customer experience via a common service model and operating process. Loan-IQ is a purpose built loan management system used by top banks. Roles and Responsibilities:• Interacting with clients and BA’s to solve issues relating to Requirement changes and irregularities in the documents.• Mentoring and managing subordinates and freshers on Loan IQ and its functionalities, also on testing concepts and how to approach testing.• Analysis of requirement for test scenario and test case preparation.• Preparation of KT Documents for various functionalities• Prepared Test traceability through Quality Center for reporting• Creation of DSR (daily status report) and WSR (Weekly status report)Project: Transaction Banking Online Services (TBOS)Application: Transactive Tools: HP Quality Center 9.2Type of Testing: System Testing, SIT, UATDuration: October 2012 – October 2013Project Description: TBOS is a project to establish a secure and consistent online channel platform using market leading channel access technologies to enable the convergence of ANZ transaction banking products and services.Roles and Responsibilities:• Interacting with clients and BA’s to solve issues relating to Requirement changes and irregularities in the documents• Involved in Component based test design which saved us 64% effort while writing test cases.• Implemented RBT – Risk based Testing approach which defines the very critical, critical and not so critical nature of the test cases. Based on which depending on the urgency the test cases are executed based on the criticality.
  • Anz
    Senior Test Engineer
    Anz Aug 2006 - Oct 2012
    Bengaluru Area, India
    Project: Domestic Payment Reconciliation System (DPRS)Application: iLINKSTools: HP Quality Center 9.2Type of Testing: System Testing, SIT, UATDuration: October 2010 to September 2012 Project Description: This is ANZ Bank’s reconciliation system used for comparing and matching figures from the accounting records against those shown in bank statement The DPRS system captures financial transactions from a host system and processes them in order to Print Cheques, Remittance Advices, Invoices and statements, Reconcile Bank Accounts, Automatically Fax/ Email documents and generate EFT Transactions.Roles and Responsibilities: • Responsible for Sanity testing, Functional Testing( SIT and E2E) and Regression testing in all releases for Testing environment with various interfaces for DPRS(Tandem, Weblink, Salmat and Transactive)• Assisting the team and active involvement during the requirement analysis.• Involved in designing and reviewing the test cases for integration testing.• Coordinated with various Business Analysts to design and freeze the UAT test case scenarios.• Preparation of KT Documents for various functionalities• Interacting with the clients for solving issues related to defects and Requirement ChangesProject: Cash Processing and Routing (CPR) Application: CPRDuration: September 2007 to August 2009 Tools: HP Quality Center 9.2, PVCS, SSH, SQL developer, Altova XMLType of Testing: Black Box Testing, System Testing Project Description: Cash processing and routing application is a middleware application which interacts with the downstream systems and the mediation components. CPR gets input from channel which is called ANZ Transactive via an xml file and generates the request to downstream systems with their required format and vise versa.We use SOA practice for web service testing of CPR.
  • Anz
    Consultant
    Anz Sep 2009 - Sep 2011
    Bengaluru Area, India
    Project: Change and Release management (Secondment)Duration: September 2009 to September 2010Tools: CA’s Helpdesk tool AHD’During this period I Stayed in Melbourne for a period of 45 days for the transition of the Scheduling role to Bangalore from Melbourne. This was never done from Bangalore before. Underwent training in the same and have successfully transitioned the scheduling role to Bangalore.Roles and Responsibilities:• As a process consultant I was responsible for designing new processes for internal ANZ projects – Started and chaired pre CRB meeting for each department for a smoother CRB meeting.• Process improvements for existing projects.• Integrating Service Transition, Change & Release Management.• Monthly audits for Change and Release Management compliance.• Creating new parameters to change compliance audits to meet the standard ITIL process.• Represent the CAB meetings from Process Governance team.• Process documentation for new and enhancement for existing documents. • Scheduling High and Medium profile changes.
  • Anz
    Technical Analyst
    Anz Aug 2006 - Aug 2007
    Project: Working Capital Technology-Trade Services Application : Object Trade Line(OTL) Duration: Aug 2006 to Aug 2007 Role: Technical Analyst Application Testing -Responsible for testing the emergency fixes and patches provided by our vendors (CGI) (SIT and UAT). Was responsible for testing the Major Release that had 11 new products in it.In charge of Production Application Support – OTL [GUI] – Package provided by CGI. System Stability – Identify and monitor critical points of failure and proactively mitigate the Risk posed to the performance of the system and hence to the Business. Identify Problems through Incidents and effectively close the same through process oriented Change and Release Management processesVendor Engagement -Engage the vendor in Emergency Releases to fix critical Problems. Identify SLA discrepancies by the vendor Provide information to the Vendor for their analysis of an Incident/Problem. Assist in Network and System Performance by engaging internal teams in ANZ.Business Support - Create Reports to assist Business in analyzing market and product utilization trends. Create Audit reports to ensure ComplianceTeam Player - Was responsible for the business and support knowledge transfer from the Vendors (IMX Software) to the support team through presentations and interactive sessions. Successfully transitioned the support for the application from the development team to the support team

Arjun Shetty Skills

Business Analysis Business Intelligence Business Analytics Sas Base Analysis Management Consulting Analytics Project Management Hp Quality Center Testing User Acceptance Testing Requirements Analysis Software Development Life Cycle Team Management System Testing Regression Testing Software Project Management Test Cases Agile Methodologies Requirements Gathering

Arjun Shetty Education Details

Frequently Asked Questions about Arjun Shetty

What company does Arjun Shetty work for?

Arjun Shetty works for Kraft Bpo

What is Arjun Shetty's role at the current company?

Arjun Shetty's current role is Associate Director Human Resources.

What is Arjun Shetty's email address?

Arjun Shetty's email address is ar****@****ini.com

What schools did Arjun Shetty attend?

Arjun Shetty attended Sir M.v.i.t, Bishop Cotton Boys School, Bishop Cotton Boys'​ School.

What skills is Arjun Shetty known for?

Arjun Shetty has skills like Business Analysis, Business Intelligence, Business Analytics, Sas Base, Analysis, Management Consulting, Analytics, Project Management, Hp Quality Center, Testing, User Acceptance Testing, Requirements Analysis.

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