• Oversaw and managed services delivery, for assigned customers, across project streams and teams in a Project.• Proactively managed expectations with colleagues, users, clients and partners.• Monitor project progress relative to assigned tasks and communicate progress regularly to Directors and Leaderships.• Managed Implementation teams to deliver for customers like Loblaw Canada,Lifestyle, Landmark and GAP projects

-Service Delivery and Service Management for PLM and Sourcing Enterprise applications.-Delivery management – for Projects, Enhancements and Continuous Improvements – Stakeholder Management, Requirements Gathering, Project Planning (Scope, Time, Budget), Delivery, Post Go‐ Live Support and Transition.-Working with global & remote teams to effectively deliver on time with high quality solutions.-People management – Managing a team of 20+ associates and responsible for talent retention, appraisal and skill enhancement.

As Senior Software Engineer/Business AnalystWorked with multiple Clients with the PLM Product implementation/Consulting- Participated in Discovery/Requirement Analysis with Multiple Retail Clients- Traveled to client sites independently to manage and facilitate detailed on-site training, testing, and client consultation to accelerate software implementation.- Participated in design reviews to provide demos with solutions gathered from Analysis phase, during the demo provided solutions on the functional requirements, product designs,potential problems and gaps that were identified.- Created test cases and co-ordinated User Acceptance Testing for product release/Go live- Documented software defects, using a bug tracking system that reported software defects to developers- Planned test schedules in accordance with project scope and delivery datesAlso have experience on extensively on writing Business Rules using IBM ILOG V7.1.

As Senior Software Engineer/Business AnalystWorked with multiple Clients with the PLM Product implementation/Consulting- Participated in Discovery/Requirement Analysis with Multiple Retail Clients- Traveled to client sites independently to manage and facilitate detailed on-site training, testing, and client consultation to accelerate software implementation.- Participated in design reviews to provide demos with solutions gathered from Analysis phase, during the demo provided solutions on the functional requirements, product designs,potential problems and gaps that were identified.- Created test cases and co-ordinated User Acceptance Testing for product release/Go live- Documented software defects, using a bug tracking system that reported software defects to developers- Planned test schedules in accordance with project scope and delivery datesAlso have experience on extensively on writing Business Rules using IBM ILOG V7.1.

-Developed Web Applications Using Java/ J2ee(experience on working with different frameworks as per clients requirement) Technologies.- Part of first development Team of Logiware Products.- Created Wire Frames of Product for Pre sales Demo and was part of Many pre sales demo.-Involved in Many discussions with Technical Architect and Business Analyst in Gathering Requirements and converting it to use cases before developing the modules-Briefly Worked as GIS professional on GIS Tool, Mapinfo Professional for Mapping clients provided locations for their Mapping needs to track their customers.(Clients included famous American Telecom units AT&T, Bell, Verizon)