Arjun Singh Email & Phone Number

Pune, Maharashtra, India

Responsibilities:1. Serve as the main point of contact for B2B clients, addressing inquiries, resolving issues, and providing timely assistance.2. Develop and maintain strong relationships with B2B clients to understand their needs, preferences, and challenges.3. Collaborate with internal teams such as sales, marketing, product development, and customer support to deliver integrated solutions and support to B2B clients.4. Coordinate the onboarding process for new B2B clients, ensuring a smooth transition and implementation of products or services.5. Conduct regular check-ins with B2B clients to gather feedback, assess satisfaction levels, and identify areas for improvement.6. Analyze B2B client data and market trends to identify opportunities for upselling, cross-selling, or new product/service development.7. Prepare reports and presentations summarizing B2B client interactions, feedback, and performance metrics for internal review and decision-making.8. Stay updated on industry trends, competitor activities, and best practices in B2B relationship management.9. Collaborate with the sales team to identify and pursue new B2B business opportunities and partnerships.10. Maintain accurate records of B2B client interactions, contracts, and agreements in the company's CRM system.11. Ensure compliance with regulatory requirements and company policies in all B2B client interactions and transaction.

Pune, Maharashtra, India

OMNI SPORTS LEADER COACH AND B2B LEADER

Pune, Maharashtra, India

1.Team Management: Supervise and lead a team of sales associates within the department.2. Sales and Customer Service: Ensure excellent customer service standards are maintained within the department. Monitor sales performance and implement strategies to achieve sales targets.3. Inventory Management: Oversee inventory levels within the department, including restocking and replenishment activities.4.Visual Merchandising: Ensure that the department is well-organized, visually appealing, and products are displayed according to Decathlon's standards.5.Training and Development: Train new team members and provide ongoing coaching and development opportunities to enhance team performance.6.Operational Efficiency: Implement operational procedures to optimize efficiency within the department, including cash handling, opening and closing procedures, and compliance with company policies.7. Communication: Serve as a liaison between upper management and department staff, conveying company policies, goals, and initiatives effectively.8. Product Knowledge: Maintain a thorough understanding of products within the department and stay informed about industry trends and developments.9.Safety and Compliance: Ensure compliance with safety regulations and company policies related to health, safety, and security within the department.10.Problem Solving: Address customer complaints and resolve issues effectively, demonstrating strong problem-solving skills.