Armando M Murga Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Reporting to the CTO directly to enable AI-powered features into our core suite.* R&D Leadership. Spearhead research and development initiatives to integrate AI into Gusto's product suite, driving innovation and enhancing product capabilities. This research has led to advancements in API security, documentation, and product features.* AI Platform. Created advanced techniques for controlling the product through a combination of APIs and natural language. Created a technical framework that enables developers to create multi-step sequences that can run static code and can independently interact with our product through an orchestrator and a horizontal multi-agent AI framework. * AI Platform. Develop and execute medium-and-long-term visions for AI integration within the product suite aligning technical direction with business goals to drive growth and innovation. A leader in a team of engineers, providing guidance in R&D, architecture, and full-stack AI development fostering a collaborative and high-performing team culture.Ruby, Typescript, Python, LLMs, Langchain, Human Loop, Langsmith, OpenAI

San Francisco, California, Us

* Technical Director (IC) equivalent* Responsible for the technical vision and execution for all Growth Platform teams (i.e. experimentation, gusto.com, recommendation engines, profile services, and more)* Lead technical direction and implementation for features that increase user base and ARR* Long-term visionary with near-term incremental delivery focusing on impact* Cross functional collaboration with Engineering, Product, Design, Data Science, Marketing; working directly with 8+ teams

San Francisco, California, Us

Problem finder using novel thinking to prototype and deliver long-term solutions with a proven success track. Strong technical leader best working across team/org boundaries to identify areas of opportunity, formulate a vision, and execution plans.Technical lead for Growth Engineering * Organization consists of a team of about 40+ engineers and dozens of Gusties in the areas of Product, Data Science, Design, UX. I actively provide architectural guidance for core Gusto systems, which includes creating and executing on a medium-and-long-term visions (example: application modularization, API and automation development) * Love spending time creating leaders around me through 1:1 mentorship sessions, technical architecture sessions, and non-technical office hours. The role includes partnering with other organizations on core and adjacent initiatives, and moonshots often including dozens of GustiesRecent wins:* X-functional projects to improve website performance by 3.5x (last 6 months)* A core architect/program manager in migrating Gusto to a new telephony system * Working with 35+ Gusties and vendors to migrate telephony system in under 90 days (an accomplishment in itself) * Created and guided strategies on parallel deployment, failure recovery, number porting, and launch plans; working with multiple x-functional teams * Project surpassed expectations including the ability to monitor call behaviour/quality and fix QoS; handling over 100k mins/day, used by 2000+ sales and customer reps daily. QoS improved by 6% over target (~97% QoS) with an uptime of 99.86%* Created Gusto's comprehensive feature flag and experimentation platform * Created a vision for a technical experimentation toolkit (SDKs in Ruby/PHP/React, deep EDW + product integration). Executed directly and through partnerships across the engineering * 200+ engineers, data scientists, product managers actively launch, manage, and measure the impact of feature flags and experiments

San Francisco, California, Us

Recent wins in Growth:- Created additional $3.2+ MM ARR by improving user registration through a variety of performance optimizations and A/B testing in the Gusto.com website, including Lighthouse improvements and operationalization of automated tooling / processes to maintain engineering excellence- Created additional $1+ MM ARR, $3.5+ MM improvement in LTV by improving paid lead conversion by creating new ways to run A/B testing that focused on improving the user experience and user-perceived speed of the experiments- $MMs saved yearly by creating a highly-performant and easy-to-use framework (headless CMS with customized plugins and Gutenberg blocks) to reduce the cost of editorial and product content creation in our busiest applications by 90+%. The engineering cost to deliver 10,000 words was estimated to go from $1300+ to < $100 without sacrificing Branding while standardizing UX, Design and automating SEO and performance best-practices- Created new lead channels yielding 31+% new user registrations through the delivery of Growth projects (https://covidresources.gusto.com/, newsletter/subscription in key flows), which included Gusto’s first Spanish-friendly blog by bringing automated machine translation services. This will help better serve our customers and will be a stepping stone towards larger projects to increase information access to underserved communities

Waterloo, Ontario , Ca

My nearly 4 years at TextNow have let me explore backend, SIP, Android, and Web technologies; and have increased my experience in the fields of DevOps and data science. I am an effective full-stack technical and product-minded individual. Recipient of TextNow’s highest award three times and inventor in two patents due to my work in the Calling and Android teams (https://uspto.report/company/Murga-Armando-Mauricio).Areas of focus:* Revenue optimization:R&D into our ad waterfall (MoPub), failover ad units, and optimization of CPM, CTR, visibility, and ad latency have realized incremental revenue gains of over 15%Ongoing projects to experiment with ad technologies, refresh rates, etc through A/B tests continue to yield higher revenue* Android architecture:Migration to target Marshmallow, Nougat, and Oreo Architectural support in the Android team working to improve existing features and realize new onesDeeply involved in performance optimizations for the application which yielded a reduction in app launch time of 50% and reduction in ANRs of 50%* Collaboration with other teamsCollaboration with the VoIP calling team to investigate ongoing issues in the fieldInventor of two patents that involve my work in to bringing TextNow to be the default dialler in Android and the ability to seamlessly transition an ongoing call from VoIP to PSTN in real timeCollaboration with the product and executive teams to challenge the limits of technology to realize new features in the applicationProvide technical support through brainstorming, POC scoping, development, and MVP experimentation in an A/B environmentInvolved in training for ongoing features and supporting frameworks

Waterloo, Ontario , Ca

Focused on a broad technical role within the Android platform, where I exercise my passion for the product, understanding of our user base, and creative thinking through R&D. This role consists of technical development and research, launching features to market, and validating success through performance, Android vitals, and A/B experiment analysis. Some projects require individual work (IC) while others include team work within Android or collaboration with other parts of the organization.Personal projects have included: - The latest evolution of TextNow’s Elastic Calling which radically enhances the system dialing experience bringing a 15% lift in DAU, +54% addictiveness, and 300%+ referral - Application launch time improvements through app tracing that yielded +2% addictiveness and engagement, and 16%+ launch time improvement - Android vitals analysis and improvements, which are on track to further decrease app launch time and decrease ANRs by 30%+The Android application holds a Play Store app rating of 4.4+, with over 10 million daily sessions and 99.7% crash free sessions.Managing to travel, continuously sharpening the toolbox, working remotely, and bringing a great experience to our user base.

Waterloo, Ontario , Ca

Working in the team responsible for calling and messaging reliability; this team's goal is to ensure that users can send and receive messages with minimum latency, and their calls are connected with a high degree of sound quality. This team is composed of 5 - 7 engineers covering Android, iOS, DevOps, and backend technologies. This breakdown is intended to ensure that we can work with any component within our stack to deploy fully-functional features rapidly and ensure that existing features continue working optimally from a holistic perspective.When I'm not reviewing or writing code in PHP, Ruby or Android/Java, I can be found running optimized queries in our DBs to find calling and fraudulent patterns, or helping achieve engineering goals such as enhancing our development and testing practices (i.e. continuous integration, etc).I also help align and achieve engineering and business goals, while ensuring that my team is engaged and has all the tools that they need to succeed in driving our roadmap forward. We use JIRA and follow Agile methodologies.Handling 10+ million phone calls & 40+ million messages daily.Keywords: SIP, VOIP, PSTN, MMS, SMS, Android, Java, Ruby, RoR, Kibana, Leanplum, POC

Waterloo, Ontario , Ca

Working on core backend services in Ruby and PHP, for a platform that handles millions of messages and calls daily.

San Jose, California, Us

At McAfee, the majority of coding has been in VC++ and quality has always been a focus: - Unit testing using CPPUnit; debugging using WinDbg and Visual Studio; component interaction, COM object/memory leak detection using BoundsChecker, AQTime, and VLD.Co-owner of a product within the McAfee suite called the McAfee Vulnerability Scanner (VUL) that was featured in the previous major release - Responsible for a sizable share of the code base for this product and the majority of components include proper unit, functional, and integration testing. - Involved in feature design, architecture, and UX. - Recipient of a Team award and nominated for a Quality award during the involvement in this project.Mentored a small team of CO-OP students and lead projects for internal tools.Organizer of coding competitions (i.e. Hackathon/Geekathons).Developed initiatives and tools to better test the deployment and installation of components within the McAfee installerCurrently working with the Security Center team as both a developer and a scrum master.

San Jose, California, Us

Worked in the development of tools to better the installation process.- Created various plug-ins to assist the installation processExposed to the code base for the Firewall, VirusScan, and HackerWatch components.- Assisted in the stabilization of the home network feature for the McAfee consumer product.

Dates: January 2009 - April 2009 (CO-OP), April 2008 -August 2008 (CO-OP)Implemented a tool for calculating the ballistic trajectory of projectiles using Runge-Kutta methods.Implemented an online manager for Distributed Interactive Simulation (DIS) enumerations to help debug, deploy, and maintain simulation entities and configurations used in wargames – using simulation systems such as Joint Conflict and Tactical Simulation (JCATS) and Virtual Battle Space (VBS).Implemented tools to better the communication across simulation systems (i.e. JCats and VBS2). - Built a middle-layer application in Java to reduce the network traffic between simulation systems in order to increase their capabilities.Implemented an application to simulate the Missile Approach Warning System (MAWS) for the CH-146 Griffon helicopter.

Foster City, Ca, Us

Upgraded older frameworks in websites to improve user experience and ensure future software compatibilityRedesigned and integrated a job board for a website ranked in the top three for some keywords in Google's search resultsPerformed Search Engine Optimization (SEO) for various websitesCreated widgets to improve web trafficImplemented payment services such as PayPal and PayFlow for shopping cartsManaged and updated server logs for new acquisitions via Urchin for traffic and revenue approximations

Dates: September 2005 - April 2007 (CO-OP)Developed tools for comparing database schemas and write SQL to fix the differences.Designed, developed, and tested web applications as per client's requirements using PHP4.Integrated Google maps into existing websites using a combination of JavaScript, AJAX, PHPDirectly involved in the development of a new framework specifically designed for radio stationsParticipated in show & tell meetings with topics ranging from Photoshop mock-ups and CSS to semantics and OOP in PHP